McqMate
Chapters
| 1. |
Exchange of ideas, opinions, information etc. between two or more persons is________. |
| A. | Planning. |
| B. | organizing. |
| C. | Communication. |
| D. | Staffing. |
| Answer» C. Communication. | |
| 2. |
Communication is a _______. |
| A. | one-way process. |
| B. | two-way process. |
| C. | three-way process. |
| D. | four-way process. |
| Answer» B. two-way process. | |
| 3. |
The person who sends a message is known as________. |
| A. | Sender. |
| B. | Receiver. |
| C. | Messenger. |
| D. | Communicator. |
| Answer» A. Sender. | |
| 4. |
_______ deals with appointing of people and placing them in job. |
| A. | hrm |
| B. | recruitment |
| C. | staffing |
| D. | placement |
| Answer» C. staffing | |
| 5. |
The act of translating the message into words, pictures, symbols, signs or some other form is known as _________. |
| A. | Sender. |
| B. | Receiver. |
| C. | Encoding. |
| D. | decoding. |
| Answer» C. Encoding. | |
| 6. |
The person who receives the message is called _________. |
| A. | sender. |
| B. | receiver. |
| C. | encoding. |
| D. | decoding. |
| Answer» B. receiver. | |
| 7. |
Converting symbols, signs or pictures into meaning is known as _______. |
| A. | Sender. |
| B. | receiver. |
| C. | encoding. |
| D. | decoding. |
| Answer» D. decoding. | |
| 8. |
communication that flow from superior to subordinates is________. |
| A. | downward communication. |
| B. | upward communication. |
| C. | horizontal communication. |
| D. | informal communication. |
| Answer» A. downward communication. | |
| 9. |
Informal communication is commonly known as ________. |
| A. | downward communication. |
| B. | upward communication. |
| C. | horizontal communication. |
| D. | Grapevine. |
| Answer» D. Grapevine. | |
| 10. |
Communication of policies, procedures and programmes is example of_________. |
| A. | downward communication. |
| B. | upward communication. |
| C. | horizontal communication. |
| D. | informal communication. |
| Answer» A. downward communication. | |
| 11. |
Reports, suggestions, appeals, grievances, etc is example of_________. |
| A. | downward communication. |
| B. | upward communication. |
| C. | horizontal communication. |
| D. | informal communication. |
| Answer» B. upward communication. | |
| 12. |
Inter-depoartmental committee meeting is an example of__________. |
| A. | downward communication. |
| B. | upward communication. |
| C. | horizontal communication. |
| D. | informal communication. |
| Answer» C. horizontal communication. | |
| 13. |
Rumours and gossips are_________. |
| A. | downward communication. |
| B. | upward communication. |
| C. | horizontal communication. |
| D. | informal communication. |
| Answer» D. informal communication. | |
| 14. |
Exchange of messages through spoken words is_________. |
| A. | oral communication. |
| B. | written communication. |
| C. | gestural communication. |
| D. | sideward communication. |
| Answer» A. oral communication. | |
| 15. |
Lectures, group discussions, interviews, social gathering are example of _____. |
| A. | oral communication |
| B. | written communication. |
| C. | gestural communication. |
| D. | sideward communication. |
| Answer» A. oral communication | |
| 16. |
Letters, circulars, memos, bulletin, manuals, reports are example of________. |
| A. | oral communication. |
| B. | written communication. |
| C. | gestural communication. |
| D. | sideward communication. |
| Answer» B. written communication. | |
| 17. |
The problems in communication channels is known as______. |
| A. | organizational barriers. |
| B. | mechanical barriers. |
| C. | personal barriers. |
| D. | semantic barriers. |
| Answer» B. mechanical barriers. | |
| 18. |
The integration of objectives and activities of an organization is________. |
| A. | control. |
| B. | co-ordination. |
| C. | Planning. |
| D. | organizing. |
| Answer» B. co-ordination. | |
| 19. |
Co-ordination between the activities of various departments and individuals working within the organization is known as _________. |
| A. | vertical co-ordination. |
| B. | external co-ordination. |
| C. | internal co-ordination. |
| D. | horizontal co-ordination. |
| Answer» C. internal co-ordination. | |
| 20. |
Scalar chain means ________. |
| A. | hierarchy levels. |
| B. | chain of command. |
| C. | delegation of authority. |
| D. | span of control. |
| Answer» A. hierarchy levels. | |
| 21. |
The oldest type of organization__________. |
| A. | functional organization. |
| B. | line organization. |
| C. | matrix organization. |
| D. | committee organization. |
| Answer» B. line organization. | |
| 22. |
The organization which was devised by FW Taylor was ________. |
| A. | functional organization. |
| B. | matrix organisation. |
| C. | committee organization |
| D. | line and staff organization. |
| Answer» A. functional organization. | |
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