220+ Management Process and Organization Behavior (MPOB) Solved MCQs

These multiple-choice questions (MCQs) are designed to enhance your knowledge and understanding in the following areas: Uncategorized topics .

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151.	What do we call the process by which individuals organize and interpret their sensory impressions to give meaning to their environment?
A.	interpretation
B.	environmental analysis
C.	social verification
D.	perception
Answer» D. perception

discuss

152.	Two people see the same thing at the same time yet interpret it differently. Where do the factors that operate to shape their dissimilar perceptions reside?
A.	the perceivers
B.	the target
C.	the timing
D.	the context
Answer» A. the perceivers

discuss

153.	Following is not a component of Attitude
A.	Cognitive
B.	Affective
C.	Behavioral
D.	Value expressive.
Answer» D. Value expressive.

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154.	_____ reflect a person’s preferences regarding the ends to be achieved.
A.	Terminal values
B.	Instrumental values
C.	Honesty
D.	Fairness
Answer» A. Terminal values

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155.	_____ reflect an incompatibility between a person’s two or more attitudes, or between his behaviorism attitudes.
A.	Value congruence
B.	Terminal values
C.	Instrumental values
D.	Cognitive dissonance
Answer» D. Cognitive dissonance

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156.	___________ is a personality dimension describing someone who is sociable, gregarious, and assertive.
A.	Esteem
B.	Extroversion
C.	Safety
D.	Self-Actualization
Answer» B. Extroversion

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157.	Inputs necessary for the group to operate are____________ inputs.
A.	Group Size
B.	Work Group
C.	Group Task
D.	None of the Above
Answer» B. Work Group

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158.	A group of employees with expertise in a variety of specialty areas who are brought together to work on a project or specific activity is a:
A.	Cross functional team
B.	Self-managed team
C.	Virtual team
D.	Problem-solving team
Answer» A. Cross functional team

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159.	__________ synergy is the force that results when the combined gains from group interaction (as opposed to individuals operating alone) are greater than group process losses.
A.	Positive
B.	Negative
C.	none
D.	all
Answer» A. Positive

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160.	________occurs as group members attempt to assess the ground rules that will apply to a task and to group interaction.
A.	Forming
B.	Storming
C.	Norming
D.	Performing
Answer» A. Forming

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161.	_______________ occurs as energy is channeled toward a task and as norms support teamwork.
A.	Forming
B.	Storming
C.	Performing
D.	Adjourning
Answer» C. Performing

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162.	If a solution to a problem is not vital to the functioning of inorganization and management is willing to overlook the causes of the conflict, managers may choose to use which type of conflict resolution?
A.	Confrontation
B.	Avoidance
C.	Dominance
D.	Compromise
Answer» B. Avoidance

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163.	_____________ focuses on solving conflicts by allowing the desires of the other party to prevail.
A.	Avoidance
B.	Accommodation
C.	Competition
D.	Compromise
Answer» D. Compromise

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164.	_______________ aims to solve conflict issues by having each party give up some desired outcomes in order to get other desired outcomes.
A.	Avoidance
B.	Collaboration
C.	Competition
D.	Compromise
Answer» D. Compromise

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165.	______________ is the adverse reaction people must excessive pressure placed on them from extraordinary demands, constraints, or opportunities.
A.	Stereotyping
B.	Stress
C.	A halo effect
D.	Creativity
Answer» B. Stress

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166.	Types of groups consists
A.	Primary Group
B.	Information Group
C.	Formal Group
D.	All of these
Answer» D. All of these

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167.	Division of labor, authority hierarchy, formal selection, formal rules and regulations, impersonality, and career orientation are all features of:
A.	Weber's ideal type bureaucracy.
B.	General administrative theory.
C.	Fayol's principles of management.
D.	Taylor's principles of management.
Answer» A. Weber's ideal type bureaucracy.

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168.	According to Mintzberg’s management roles, the _____________ roles are those that involve people and other duties that are ceremonial and symbolic in nature.
A.	technical
B.	decisional
C.	informational
D.	interpersonal
Answer» B. decisional

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169.	Which one of the following concepts are not associated with Scientific Management?
A.	Mental Revolution
B.	Unity of Command
C.	Time and Motion Study
D.	Differential Piece rate plan
Answer» B. Unity of Command

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170.	The systems approach __________________?
A.	Emphasises the psychological and social aspects
B.	Emphasises the technical requirements of the organisation and its needs
C.	Encourages managers to view the organisation both as a whole and as part of a larger environment
D.	All of the above
Answer» C. Encourages managers to view the organisation both as a whole and as part of a larger environment

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171.	“Hawthrone experiment” which was a real beginning of applied research in OB was conducted by
A.	Elton Mayo
B.	Henry Fayol
C.	F.W. Taylor
D.	Max Weber
Answer» A. Elton Mayo

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172.	The most significant management skills are
A.	Technical, Human and Conceptual
B.	Technical, behavioural and Conceptual
C.	Systematic, Human and Conceptual
D.	Technical, Human and cognitive
Answer» A. Technical, Human and Conceptual

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173.	Technical skills are most important for which of the following:
A.	first line managers.
B.	middle managers.
C.	vice President-Production.
D.	top managers
Answer» A. first line managers.

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174.	According to functional foremanship, the speed boss, Inspector, foreman and gang boss are entrusted with the........................... aspect of work.
A.	Planning
B.	Organizing
C.	Doing
D.	None of these
Answer» C. Doing

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175.	Everything which goes to increase the importance of subordinates role is……………….
A.	Decentralization
B.	Centralization
C.	Either A or B
D.	None
Answer» A. Decentralization

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176.	…………..school of thought has developed on the idea that there is no single best method to find solutions to Managerial problems
A.	System approach
B.	Empirical
C.	Contingency
D.	Operational
Answer» C. Contingency

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177.	…………..is highly suitable for large organizations having large number of managerial personnel at different levels.
A.	Centralization
B.	Decentralization
C.	Departmentalization
D.	All of these
Answer» D. All of these

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178.	Which of the following statements is/are true with reference to principles of management?
A.	The principles are guidelines to action.
B.	The principles denote a cause and effect relationship.
C.	Principles help the manager to take decisions while performing various management functions.
D.	All of the above.
Answer» D. All of the above.

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179.	According to Taylor, “even a small production activity like loading figures of iron into boxes can be scientifically planned and manage This can result in tremendous savings of human energy as well as wastage of time and materials.” Identify the related principle of scientific management.
A.	Harmony, not discord
B.	Science, not rule of thumb
C.	Development of each and every person to get his/her greatest efficiency and prosperity
D.	None of the above
Answer» B. Science, not rule of thumb

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180.	According to this principle of scientific management, “Scientific management has for its foundation the firm conviction that true interest of the management and workers are one and the same; the prosperity for the employer cannot exist for a long time unless it is accompanied by prosperity for the employees and vice versa.”
A.	Science, not rule of thumb
B.	Co-operation, not individualism
C.	Harmony, not discord
D.	All of the above
Answer» C. Harmony, not discord

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181.	What are three interpersonal roles of a manager
A.	Figurehead, Leader, liaison
B.	Spokesperson, Leader, coordinator
C.	Director, coordinator, disseminator
D.	Communicator, organizer, Spokesperson
Answer» A. Figurehead, Leader, liaison

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182.	Which of the following is not an importance of controlling function?
A.	It ensures order and discipline.
B.	It restricts co-ordination in action.
C.	It helps in judging accuracy of standards.
D.	It improves employee motivation.
Answer» B. It restricts co-ordination in action.

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183.	Which of the following statements does not highlight the relationship between planning and controlling?
A.	Planning and controlling are separable twins of management.
B.	Planning without controlling is meaningless, controlling without planning is blind.
C.	Planning is prescriptive, controlling is evaluative.
D.	Planning and controlling are interrelated and interdependent.
Answer» A. Planning and controlling are separable twins of management.

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184.	Om Prakash has set up a small business unit for the manufacturing of detergent. In order to market the detergent in the local residential areas, he has appointed a team of ten salesmen. Each salesman is expected to sell at least 200 units of the detergent within a week’s time. Identify the point of importance of controlling being highlighted in the above case.
A.	Controlling helps in judging accuracy of standards.
B.	It ensures efficient use of resources.
C.	It helps in improving employee motivation.
D.	It facilitates co-ordination in action.
Answer» C. It helps in improving employee motivation.

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185.	It is the process of ensuring that events confirm to plans.
A.	Planning
B.	Controlling
C.	Organising
D.	Directing
Answer» B. Controlling

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186.	The controlling function is performed by
A.	Top level management
B.	Lower level management
C.	Middle level management
D.	All of the above
Answer» D. All of the above

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187.	Controlling function brings the management cycle back to the
A.	Organising function
B.	Directing function
C.	Planning function
D.	Scientific approach
Answer» C. Planning function

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188.	Deviations are said to be positive in nature when
A.	Planned performance is more than the actual performance
B.	Actual performance is more than the planned performance
C.	Both planned and actual performances are same
D.	None of the above
Answer» B. Actual performance is more than the planned performance

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189.	Which of the following statements is true with respect to controlling function?
A.	It is a forward looking function.
B.	Is a backward looking function.
C.	Both (a) and (b)
D.	None of the above
Answer» C. Both (a) and (b)

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190.	Identify the correct sequence of the steps involved in the controlling process.
A.	Measurement of actual performance, Taking corrective action, Setting performance standards, Comparison of actual performance with standards, Analysing deviations
B.	Comparison of actual performance with standards, Setting performance standards. Measurement of actual performance, Analysing deviations, Taking corrective action
C.	Setting performance standards, Measurement of actual performance, Comparison of actual performance with standards, Analysing deviations, Taking corrective action
D.	Taking corrective action, Measurement of actual performance, Comparison of actual performance with standards, Analysing deviations, Setting performance standards
Answer» C. Setting performance standards, Measurement of actual performance, Comparison of actual performance with standards, Analysing deviations, Taking corrective action

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191.	Which of the following is a technique used for measuring actual performance?
A.	Random sampling
B.	Personal observation
C.	Performance reports
D.	All of the above
Answer» D. All of the above

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192.	The comparison of actual performance with the planned performance becomes easier if the standards are set in
A.	Qualitative terms
B.	Quantitative terms
C.	Either of the above
D.	None of the above
Answer» B. Quantitative terms

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193.	This concept of Control Management is based on the belief that if you try to control everything, you may end up controlling nothing.
A.	Critical point control
B.	Key result areas
C.	Management by exception
D.	Deviations
Answer» C. Management by exception

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194.	When the deviations between the actual performance and the planned performance are within the limits:
A.	A limited corrective action is required
B.	No corrective action is required
C.	A major corrective action is required
D.	None of the above
Answer» B. No corrective action is required

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195.	In an artificial plants manufacturing unit, the standard output set for a worker is 50 units per day. Dinesh produces 48 units in one day. In the given case, the value of deviation is
A.	-2
B.	+ 2
C.	98
D.	None of the above
Answer» A. -2

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196.	The need for the controlling function is felt in
A.	Business organisations
B.	Political organisations
C.	Social organisations
D.	All of the above
Answer» D. All of the above

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197.	Which of the following is NOT an important issue relating to goal-setting theory?
A.	Goal specificity
B.	Equity among workers
C.	Feedback
D.	Defining the goal
Answer» B. Equity among workers

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198.	Behavior, power, and conflict are central areas of study for .
A.	Sociologist
B.	Anthropologists
C.	Social psychologists
D.	Operations analysts
Answer» A. Sociologist

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199.	When a bank robber points a gun at a bank employee, his base of power is:
A.	Coercive
B.	Punitive
C.	Positional
D.	Authoritative
Answer» A. Coercive

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200.	The managers of a multinational company are located in France, India, Brazil, and the United States. Which decision-making technique seems most reasonable for this organization?
A.	A postal service interaction
B.	A brainstorming session
C.	A nominal discussion
D.	An electronic meeting
Answer» D. An electronic meeting

discuss

220+ Management Process and Organization Behavior (MPOB) Solved MCQs

What do we call the process by which individuals organize and interpret their sensory impressions to give meaning to their environment?

Two people see the same thing at the same time yet interpret it differently. Where do the factors that operate to shape their dissimilar perceptions reside?

Following is not a component of Attitude

_____ reflect a person’s preferences regarding the ends to be achieved.

_____ reflect an incompatibility between a person’s two or more attitudes, or between his behaviorism attitudes.

___________ is a personality dimension describing someone who is sociable, gregarious, and assertive.

Inputs necessary for the group to operate are____________ inputs.

A group of employees with expertise in a variety of specialty areas who are brought together to work on a project or specific activity is a:

__________ synergy is the force that results when the combined gains from group interaction (as opposed to individuals operating alone) are greater than group process losses.

________occurs as group members attempt to assess the ground rules that will apply to a task and to group interaction.

_______________ occurs as energy is channeled toward a task and as norms support teamwork.

If a solution to a problem is not vital to the functioning of inorganization and management is willing to overlook the causes of the conflict, managers may choose to use which type of conflict resolution?

_____________ focuses on solving conflicts by allowing the desires of the other party to prevail.

_______________ aims to solve conflict issues by having each party give up some desired outcomes in order to get other desired outcomes.

______________ is the adverse reaction people must excessive pressure placed on them from extraordinary demands, constraints, or opportunities.

Types of groups consists

Division of labor, authority hierarchy, formal selection, formal rules and regulations, impersonality, and career orientation are all features of:

According to Mintzberg’s management roles, the _____________ roles are those that involve people and other duties that are ceremonial and symbolic in nature.

Which one of the following concepts are not associated with Scientific Management?

The systems approach __________________?

“Hawthrone experiment” which was a real beginning of applied research in OB was conducted by

The most significant management skills are

Technical skills are most important for which of the following:

According to functional foremanship, the speed boss, Inspector, foreman and gang boss are entrusted with the........................... aspect of work.

Everything which goes to increase the importance of subordinates role is……………….

…………..school of thought has developed on the idea that there is no single best method to find solutions to Managerial problems

…………..is highly suitable for large organizations having large number of managerial personnel at different levels.

Which of the following statements is/are true with reference to principles of management?

According to Taylor, “even a small production activity like loading figures of iron into boxes can be scientifically planned and manage This can result in tremendous savings of human energy as well as wastage of time and materials.” Identify the related principle of scientific management.

What are three interpersonal roles of a manager

Which of the following is not an importance of controlling function?

Which of the following statements does not highlight the relationship between planning and controlling?

It is the process of ensuring that events confirm to plans.

The controlling function is performed by

Controlling function brings the management cycle back to the

Deviations are said to be positive in nature when

Which of the following statements is true with respect to controlling function?

Identify the correct sequence of the steps involved in the controlling process.

Which of the following is a technique used for measuring actual performance?

The comparison of actual performance with the planned performance becomes easier if the standards are set in

This concept of Control Management is based on the belief that if you try to control everything, you may end up controlling nothing.

When the deviations between the actual performance and the planned performance are within the limits:

In an artificial plants manufacturing unit, the standard output set for a worker is 50 units per day. Dinesh produces 48 units in one day. In the given case, the value of deviation is

The need for the controlling function is felt in

Which of the following is NOT an important issue relating to goal-setting theory?

Behavior, power, and conflict are central areas of study for .

When a bank robber points a gun at a bank employee, his base of power is:

The managers of a multinational company are located in France, India, Brazil, and the United States. Which decision-making technique seems most reasonable for this organization?