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220+ Management Process and Organization Behavior (MPOB) Solved MCQs

These multiple-choice questions (MCQs) are designed to enhance your knowledge and understanding in the following areas: Uncategorized topics .

101.

“They are the worst firm I have ever dealt with” is ………components of attitude.

A. Affective component
B. Cognitive component
C. Intentional component
D. None of these
Answer» B. Cognitive component
102.

“I will never do business with them again” is ………components of attitude.

A. Affective component
B. Cognitive component
C. Intentional component
D. None of these
Answer» C. Intentional component
103.

If a solution to a problem is not vital to the functioning of an organization and management is willing to overlook the causes of the conflict, managers may choose to use which type of conflict resolution?

A. Confrontation
B. Avoidance
C. Dominance
D. Compromise
Answer» B. Avoidance
104.

Which of the following are terminal values?

A. Accuracy and creativity
B. Excellence and innovation
C. Profitability and hard work
D. Quality and capability
Answer» B. Excellence and innovation
105.

In which of the five stages of group development suggested by Tuckman and Jensen do groups build success in a cohesive and co-operative manner?

A. Forming
B. Storming
C. Norming
D. Performing
Answer» D. Performing
106.

Following is not a component of Attitude

A. Cognitive
B. Affective
C. Behavioural
D. Value expressive.
Answer» D. Value expressive.
107.

The purpose of job enrichment is to

A. Expand the number of tasks an individual can do
B. Increase job efficiency
C. Increase job effectiveness
D. Increase job satisfaction of middle management
Answer» A. Expand the number of tasks an individual can do
108.

One method of bringing a group to agreement is called

A. Proportional values
B. Consensus B
C. Accordance
D. Conformance
Answer» B. Consensus B
109.

The groups to which an individual aspires to belong, i.e. the one with which he or she identifies is called

A. Coalitions
B. Committees
C. Reference groups
D. Task groups
Answer» C. Reference groups
110.

Individual employees can be converted into team player’s through

A. Appropriate feedback
B. Training
C. Monitoring
D. Demonstration
Answer» B. Training
111.

If the followers are able and unwilling, then the leader must use the

A. Authoritarian style
B. Participative style
C. Situational style
D. Strategic style
Answer» A. Authoritarian style
112.

According to situational leadership approach, the style that denotes a high-task and a low-relationship style is

A. Selling style
B. Delegating style
C. Participating style
D. Telling style
Answer» D. Telling style
113.

One method of bringing a group to agreement is called

A. Proportional values
B. Consensus
C. Accordance
D. Conformance
Answer» B. Consensus
114.

The groups to which an individual aspires to belong, i.e. the one with which he or she identifies is called

A. Coalitions
B. Committees
C. Reference groups
D. Task groups
Answer» C. Reference groups
115.

ERG theory was introduced by_____________.

A. Clayton Alderfer
B. McClelland
C. Douglas McGregor
D. J. Stacey Adams
Answer» A. Clayton Alderfer
116.

Which of the following statements best describes a behaviourist approach to learning?

A. People learn by forming patterns and associations in their mind
B. People learn from experience
C. People learn through punishment and reward.
D. People learn by sharing 'war stories'.
Answer» C. People learn through punishment and reward.
117.

People learn and memorize things by contextualizing them in a pattern, or by making associations. Which approach to learning does this best describe?

A. Behaviourist view of learning
B. Experiential learning
C. Gestaltist view of learning
D. Organizational learning
Answer» C. Gestaltist view of learning
118.

Classical conditioning is associated with the work of:

A. Skinner.
B. Pavlov.
C. Freud.
D. Thorndike.
Answer» C. Freud.
119.

Which of the following is a concept associated with classical conditioning?

A. The unconditioned stimulus.
B. The unconditioned response.
C. The conditioned response.
D. All of the above.
Answer» A. The unconditioned stimulus.
120.

In operant conditioning an organism:

A. comes to pair a neutral stimulus with an unconditioned response.
B. receives reinforcement before exhibiting the desired behaviour as an inducement to behave in that way.
C. receives reinforcement after behaving in the desired way.
D. only learns to avoid punishment.
Answer» C. receives reinforcement after behaving in the desired way.
121.

Social Learning Theory gives prominence to learning that occurs:

A. by imitation.
B. by modelling.
C. vicariously.
D. all of the above.
Answer» D. all of the above.
122.

A person's _______________ comprises internal factors, such as ability, intelligence and personality, and will determine how an individual respond to certain stimuli.

A. Sensory limit
B. Psychological threshold
C. Perceptual set
D. Cognitive set
Answer» C. Perceptual set
123.

Which of the following will influence an individual's perceptions?

A. Previous experiences.
B. Sensory limitations.
C. Individual needs.
D. All of the above.
Answer» D. All of the above.
124.

What is the relationship between what one perceives and objective reality?

A. They are the same
B. They can be substantially different.
C. They should be the same.
D. They are rarely if ever the same.
Answer» B. They can be substantially different.
125.

Which of the following is not a factor in the individual perceiver?

A. Attitude
B. motive
C. Expectation
D. Location
Answer» D. Location
126.

Change management strategies can be

A. Overt or Immediate
B. Empirical – Rational
C. Copying – Imitation
D. Empirical– Imitation
Answer» B. Empirical – Rational
127.

The changes which are introduced internally by management in a systematic manner are

A. Unplanned Changes
B. Fast Changes
C. Planned Changes
D. Slow Changes
Answer» C. Planned Changes
128.

_____ reflect a person’s preferences regarding the ends to be achieved

A. Terminal values
B. Instrumental values
C. Honesty
D. Fairness
Answer» B. Instrumental values
129.

_____ reflect an incompatibility between a person’s two or more attitudes, or between his behaviorism attitudes

A. Value congruence
B. Terminal values
C. Instrumental values
D. Cognitive dissonance
Answer» A. Value congruence
130.

The importance of change can be all except

A. It abandons negative cultural values.
B. It raises motivation.
C. It leads to satisfaction among employees.
D. It makes organization monotonous.
Answer» D. It makes organization monotonous.
131.

Planned change is all except

A. Intentional
B. Goal oriented
C. Accidental
D. Systematic
Answer» D. Systematic
132.

All are the external factors responsible for change except change in

A. Government Policies
B. Market scenario
C. Technology
D. Leadership
Answer» D. Leadership
133.

In business transformation, changes in operational concept include all except

A. Tactics
B. Techniques
C. Rules
D. Procedures
Answer» C. Rules
134.

Transformation is reflected in people mind by the way of all except

A. Employee think
B. Society changes
C. Employees speak
D. Employee act
Answer» D. Employee act
135.

Change management can be all expect

A. Reactive & proactive’
B. Internal & external
C. Continuous & acc. To necessities
D. Single disciplinary
Answer» B. Internal & external
136.

Unplanned change is all below except

A. Accidental
B. Intentional
C. Sudden
D. Uninformed
Answer» A. Accidental
137.

________occurs as group members attempt to assess the ground rules that will apply to a task and to group interaction

A. Forming
B. Storming
C. Norming
D. Performing
Answer» A. Forming
138.

___________ is a personality dimension describing someone who is sociable, gregarious, and assertive

A. Esteem
B. Extroversion
C. Safety
D. Self-Actualization
Answer» B. Extroversion
139.

___________ is a personality dimension describing someone who is good natured, cooperative, and trusting.

A. Existence
B. Emotional
C. Agreeableness
D. Introversion
Answer» C. Agreeableness
140.

Conflict can arise in the situation of

A. Competition
B. Cooperation
C. Coordination
D. Both competition and cooperation
Answer» C. Coordination
141.

If you support the idea that conflict should be eliminated, you are supporting which of the following views of conflict? Select correct option

A. The traditional view
B. The human relations view
C. The interactionist view
D. The positivistic view
Answer» A. The traditional view
142.

Conflict is a state of

A. Commonness of values and beliefs
B. Opposition of values and beliefs
C. Neutral values and belief
D. All the above
Answer» A. Commonness of values and beliefs
143.

Which of the following is not an external force of change?

A. Marketplace
B. government laws and regulations
C. economic changes
D. workforce
Answer» D. workforce
144.

A budget is what type of control?

A. Standard
B. Process
C. Division
D. Financial
Answer» D. Financial
145.

_____________ focuses on solving conflicts by allowing the desires of the other party to prevail

A. Avoidance
B. Accommodation
C. Competition
D. Compromise
Answer» D. Compromise
146.

_______________ aims to solve conflict issues by having each party give up some desired outcomes to get other desired outcomes.

A. Avoidance
B. Collaboration
C. Competition
D. Compromise
Answer» D. Compromise
147.

Challenging goals usually lead to__________ performance from individuals and groups

A. Higher
B. Lower
C. Excellent
D. None of the Above
Answer» A. Higher
148.

Inputs necessary for the group to operate are____________ inputs

A. Group Size
B. Work Group
C. Group Task
D. None of the Above
Answer» D. None of the Above
149.

The process by which the perception of a person is formulated based on a single favourable or unfavourable trait or impression, where other relevant characteristics of that person are dismissed is called:

A. Stereotyping.
B. Clouded judgment.
C. The angel effects.
D. The halo effects.
Answer» D. The halo effects.
150.

What are the three classes of factors that influence perception?

A. factors in the setting, factors in the environment and factors in the motives
B. factors in the perceiver, factors in the target and factors in the situation
C. factors in the character, factors in knowledge and factors in experience
D. factors in the personality, factors in the character and factors in the values
Answer» B. factors in the perceiver, factors in the target and factors in the situation

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