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Chapter:

50+ Unit 4 Solved MCQs

in Entrepreneurship and Small Business Management

These multiple-choice questions (MCQs) are designed to enhance your knowledge and understanding in the following areas: Master of Business Administration (MBA) .

Chapters

Chapter: Unit 4
1.

An example of collecting primary data is;

A. Observation
B. Interviewing
C. Focus groups
D. All of the above
Answer» D. All of the above
2.

An internal environmental variable.

A. Financial resources
B. Technology
C. Industry demand
D. The economy
Answer» A. Financial resources
3.

What is a target market?

A. A group of customers a venture reaches by accident.
B. All consumers who purchase the venture's product.
C. A specific group of potential customers toward which a venture aims its marketing plan.
D. A chain of discount stores.
Answer» C. A specific group of potential customers toward which a venture aims its marketing plan.
4.

Monitoring ___________ during the implementation of the marketing plan allows the entrepreneur to establish controls on the process.

A. sales data
B. research data
C. consumer data
D. none of the above
Answer» A. sales data
5.

The ___________ of a marketing plan is sometimes dependent on the solvency of the organization.

A. length
B. success
C. failure
D. all of the above
Answer» C. failure
6.

A product can include all of these except _______.

A. price
B. ideas
C. people
D. goods
Answer» A. price
7.

______ refers to a quality of a service in which each time it is provided it will be slightly different from the previous time.

A. Perishability
B. Tangibility
C. Heterogeneity
D. Inseparability
Answer» C. Heterogeneity
8.

A balanced combination of good and service is called a(n)

A. Heterogeneous services.
B. Hybrid products.
C. Core products.
D. Augmented products.
Answer» B. Hybrid products.
9.

______ is the group of people on which a marketer focuses promotion and sales efforts.

A. Me-too group
B. Maturity group
C. Target market
D. Breakeven market
Answer» C. Target market
10.

______, in the new product development process, is the stage that comes after idea generation.

A. Product development
B. Commercialization
C. Idea evaluation
D. Idea screening
Answer» D. Idea screening
11.

The difference between the buying and selling price is called _____ and it should be enough to cover all fixed costs.

A. psychological price
B. breakeven
C. mark-up
D. elasticity
Answer» C. mark-up
12.

A product for which there are few substitutes and for which a change in price has little effect on quantity purchased is considered __________.

A. elastic
B. inelastic
C. marked-up
D. elasticity
Answer» B. inelastic
13.

Charging the highest price the market will bear is called which of these?

A. Return pricing
B. Psychological price
C. Skimming
D. Breakeven
Answer» C. Skimming
14.

Setting a price that ends in the number 5, 7, or 9 is considered

A. Return pricing
B. Psychological price
C. Skimming
D. Odd even pricing
Answer» D. Odd even pricing
15.

______ refers to setting the price for an item relatively low and then charging much higher prices for the expendables it uses.

A. Prestige pricing
B. Odd-even pricing
C. Partitioned pricing
D. Captive pricing
Answer» D. Captive pricing
16.

Which of the following applies to organizations with 15 or more employees?

A. The Civil Rights Act of 1991
B. COBRA
C. ERISA
D. Affirmative action
Answer» A. The Civil Rights Act of 1991
17.

Which of these is the first step in crafting a job description?

A. Job overview
B. Credentials and experience
C. Duties and responsibilities
D. Job title
Answer» D. Job title
18.

______ is an area that Job analysis does NOT cover.

A. The competitive pay required
B. The mental and physical tasks involved
C. The qualifications needed
D. How the job will be done
Answer» A. The competitive pay required
19.

Which of the following questions might give you insight into an applicant's career goals?

A. Can you name some weaknesses?
B. What motivates you most in a job?
C. Did you work while going to school?
D. Are you willing to work flextime?
Answer» D. Are you willing to work flextime?
20.

When interviewing candidates, the questions asked should be seeking all of these EXCEPT ______.

A. Specific and measurable responses
B. Analytical answers
C. Personal information
D. Descriptive responses
Answer» C. Personal information
21.

Which of these training is delivered to employees while they perform their regular jobs?

A. Online
B. On-the-job
C. Paid
D. Off-the-job
Answer» B. On-the-job
22.

______ is NOT an on-the-job training method.

A. Case studies
B. Apprenticeships
C. Coaching
D. Orientations
Answer» A. Case studies
23.

Which of these factors is most important to employees, according to Jill Kickul's research?

A. Benefits
B. Job security
C. Rewards and opportunities
D. Autonomy and growth
Answer» D. Autonomy and growth
24.

______ refers to employees' beliefs about the promises between the employee and the firm.

A. Open-book policy
B. Autonomy
C. Psychological contract
D. Work facilitation
Answer» C. Psychological contract
25.

A suggested guideline for training is

A. Training should be provided at the initial stage of the employment only.
B. Think of training as an investment.
C. Employees should practice what they have learned on their own time.
D. Have employees sign long-term contracts so they do not leave after receiving training.
Answer» B. Think of training as an investment.
26.

Which of Kickul's factors, includes the psychological contract item, job training?

A. Rewards and opportunities
B. Job security and work responsibilities
C. Work facilitation
D. Autonomy and growth
Answer» A. Rewards and opportunities
27.

A management philosophy of selecting and promoting people based on their being the most capable person for the job is considered which of the following?

A. Nepotism
B. Meritocracy
C. Merit privilege
D. Family practice
Answer» B. Meritocracy
28.

The first step in the small business development process is:

A. Planning
B. Organizing
C. Controlling
D. Retaining
Answer» A. Planning
29.

The tasks a new business owner must identify to develop a critical path analysis include:

A. Number of hours the owner is involved
B. Prerequisite tasks
C. Who is responsible for the task
D. All of the above
Answer» D. All of the above
30.

The critical path chart is a living document that should be _________ during the process of actually accomplishing the tasks.

A. Stopped
B. Started
C. Modified
D. Evaluated
Answer» C. Modified
31.

The location decision should address all of the _________ points required for your industry and should enhance the _________ points.

A. Orthodox / unorthodox
B. Unorthodox / orthodox
C. Ordinary / unordinary
D. Unordinary / ordinary
Answer» A. Orthodox / unorthodox
32.

The _____________ describes attempts to sell current products to new customers. Product-customer exploitation strategy

A. Product development strategy
B. Customer development strategy
C. Product-customer expansion
D. none
Answer» A. Product development strategy
33.

All of the following are signals of potential decline in organizational performance EXCEPT:

A. Poor communication within the organization
B. Intolerance of work incompetence
C. Fear of conflict and taking risks
D. Negative cash flow
Answer» D. Negative cash flow
34.

________ is a common short-run strategy designed to address organizational weaknesses that are leading to performance declines.

A. Retrenchment
B. Turnaround
C. Expansion
D. Diversification
Answer» B. Turnaround
35.

________ is a strategy designed for situations in which the organization's performance problems are very serious, as reflected by its performance measures.

A. Retrenchment
B. Turnaround
C. Expansion
D. Diversification
Answer» B. Turnaround
36.

_______ is a radical redesign of the organization's business processes.

A. Reengineering
B. Downsizing
C. Bankruptcy
D. Expanding
Answer» A. Reengineering
37.

Which of the following restructuring actions involves laying off employees from their jobs?

A. Reengineering
B. Downsizing
C. Bankruptcy
D. Expanding
Answer» B. Downsizing
38.

______ involves dissolving or reorganizing a business under the protection of bankruptcy legislations.

A. Reengineering
B. Downsizing
C. Bankruptcy
D. Expansion
Answer» A. Reengineering
39.

Valuation techniques generally fall into any of the following categories EXCEPT:

A. Asset valuations
B. Earnings valuations
C. Cash flow valuation
D. Depreciation valuation
Answer» B. Earnings valuations
40.

Which of the following agencies was created specifically to foster the creation, growth, and expansion of minority-owned businesses in the United States?

A. SCORE
B. Minority Business Development Agency
C. The World Trade Organization
D. The Federal Reserve
Answer» D. The Federal Reserve
41.

Entrepreneurships require financial backing in order to get started in the business world. Which of the following is not one of the methods commonly utilized to obtain the financial resources needed?

A. Equity
B. Commercial loans
C. Personal finances provided by friends
D. Venture capitalists
Answer» C. Personal finances provided by friends
42.

_________ financing is raising money by selling part of the ownership of the business to investors.

A. Debt
B. Equity
C. Venture capitalist
D. Public offering
Answer» B. Equity
43.

Of the following, which one would not be considered an alternative to independent entrepreneurship?

A. Franchise
B. Spin-off
C. Intrapreneurship
D. Extrapreneurship
Answer» D. Extrapreneurship
44.

Of the following, which is best identified as an independent entrepreneurship that produces a product or service that originated in a large company?

A. Diversification
B. Intrapreneurship
C. Trade-off
D. Franchise
Answer» C. Trade-off
45.

In franchising, the entrepreneur assumes fewer risks because the franchise provides all but which one of the following?

A. Established market for the product
B. Management assistance in operating the business
C. Economies of scale for purchasing
D. Oversale of rights
Answer» D. Oversale of rights
46.

Which of the following is the reason for business failure __________.

A. Lack of market research.
B. Poor financial control.
C. Poor management.
D. All the above.
Answer» D. All the above.
47.

Goods or services reach the market place through ________.

A. marketing channels.
B. multilevel pyramids.
C. monopolies.
D. multiplication.
Answer» C. monopolies.
48.

To provide financial assistance to entrepreneurs the government has set up a number of___________.

A. financial advisors.
B. financial intermediaries.
C. Industrial estates.
D. financial institutions.
Answer» B. financial intermediaries.
49.

State Industrial corporations engage in the development of__________.

A. industrial estates.
B. institutional estates.
C. individual investors.
D. agricultural entrepreneurs
Answer» D. agricultural entrepreneurs
50.

Competitor analysis begins with:

A. Gathering samples of the competitors’ product(s).
B. Discovering each competitors advertising budget.
C. Documenting the current strategy of each primary competitor.
D. Identifying which competitors are most successful.
Answer» C. Documenting the current strategy of each primary competitor.

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