McqMate
These multiple-choice questions (MCQs) are designed to enhance your knowledge and understanding in the following areas: Cost Accounting .
| 651. |
The vertical flow of communication from lower level to one or more higher levels is _____________. |
| A. | Upward communication |
| B. | Downward communication |
| C. | Formal Communication |
| D. | Horizontal communication |
| Answer» A. Upward communication | |
| 652. |
Inputs necessary for the group to operate are ____________ inputs. |
| A. | Group Size |
| B. | Work Group |
| C. | Group Task |
| D. | None of the Above |
| Answer» B. Work Group | |
| 653. |
A__________ is the combining of two or more companies into one organization. |
| A. | Merger |
| B. | Acquisition |
| C. | Diversification |
| D. | None of the given options |
| Answer» A. Merger | |
| 654. |
The General Manager‟s meeting was most likely a result of the following management function: |
| A. | Organizing |
| B. | Planning |
| C. | Decision-Making |
| D. | Controlling |
| Answer» C. Decision-Making | |
| 655. |
Managers today realize that long-term success can be achieved primarily by satisfying the customer. Customers are demanding quicker service, higher quality, and more _____. |
| A. | Value for their money |
| B. | Personal attention |
| C. | Variety in services |
| D. | Online choices |
| Answer» A. Value for their money | |
| 656. |
The belief that a firm's obligation goes beyond that required by law and economics, and includes a pursuit of long-term goals that are good for society is known as: |
| A. | Social responsiveness |
| B. | Ethical responsibility |
| C. | Social responsibility |
| D. | Social obligation |
| Answer» C. Social responsibility | |
| 657. |
Challenging goals usually lead to __________ performance from individuals and groups. |
| A. | Higher |
| B. | Lower |
| C. | Excellent |
| D. | None of the Above |
| Answer» A. Higher | |
| 658. |
Which of the following is not a basic function of the management process? |
| A. | Controlling |
| B. | Organizing |
| C. | Working |
| D. | Leading |
| Answer» C. Working | |
| 659. |
One of the greatest effects of e-commerce is that: |
| A. | Costs will be reduced |
| B. | Customers will be empowered |
| C. | Employees become more powerful |
| D. | Computers will |
| Answer» A. Costs will be reduced | |
| 660. |
Which of the following has been the main driver to the globalization of business? |
| A. | The higher standards of living in the U.S. and Europe |
| B. | Technology |
| C. | The NAFTA trade agreement |
| D. | The increasing ethnic diversity within countries |
| Answer» B. Technology | |
| 661. |
Operations management is applicable |
| A. | mostly to the service sector |
| B. | mostly to the manufacturing sector |
| C. | to manufacturing and service sectors |
| D. | to the manufacturing sector exclusively |
| Answer» C. to manufacturing and service sectors | |
| 662. |
Walter Shewhart is listed among the important people of operations management because of his contributions to |
| A. | assembly line production |
| B. | measuring the productivity in the service sector |
| C. | statistical quality control |
| D. | all of the above |
| Answer» C. statistical quality control | |
| 663. |
Henry Ford is noted for his contributions to |
| A. | standardization of parts |
| B. | statistical quality control |
| C. | assembly line operations |
| D. | scientific management |
| Answer» C. assembly line operations | |
| 664. |
Taylor and Deming would have both agreed that |
| A. | Whirlpool's global strategy is a good one |
| B. | Eli Whitney was an important contributor to statistical theory |
| C. | Management must do more to improve the work environment and its processes so that quality can be improved |
| D. | The era of Operations Management will be succeeded by the era of scientific management |
| Answer» C. Management must do more to improve the work environment and its processes so that quality can be improved | |
| 665. |
Who among the following is associated with contributions to quality control in operations management? |
| A. | Charles Babbage |
| B. | Frank Gilbreth |
| C. | W. Edwards Deming |
| D. | Henri Fayol |
| Answer» C. W. Edwards Deming | |
| 666. |
The field of operations management is shaped by advances in which of the following fields? |
| A. | chemistry and physics |
| B. | industrial engineering and management science |
| C. | information sciences |
| D. | all of the above |
| Answer» D. all of the above | |
| 667. |
The five elements in the management process are |
| A. | plan, direct, update, lead, and supervise |
| B. | accounting/finance, marketing, operations, and management |
| C. | organize, plan, control, staff, and manage |
| D. | plan, lead, organize, manage, and control |
| Answer» D. plan, lead, organize, manage, and control | |
| 668. |
The responsibilities of the operations manager include |
| A. | planning, organizing, staffing, procuring, and reviewing |
| B. | forecasting, designing, planning, organizing, and controlling |
| C. | planning, organizing, staffing, leading, and controlling |
| D. | designing and operating |
| Answer» C. planning, organizing, staffing, leading, and controlling | |
| 669. |
Which of the following is not an element of the management process? |
| A. | pricing |
| B. | staffing |
| C. | planning |
| D. | leading |
| Answer» A. pricing | |
| 670. |
An operations manager is not likely to be involved in….. |
| A. | the design of products and services to satisfy customers' wants and needs |
| B. | the quality of products and services to satisfy customers' wants and needs |
| C. | the identification of customers' wants and needs |
| D. | forecasting sales |
| Answer» C. the identification of customers' wants and needs | |
| 671. |
All of the following decisions fall within the scope of operations management except for…… |
| A. | financial analysis |
| B. | design of products and processes |
| C. | location of facilities |
| D. | all of the above fall within the scope of operations management |
| Answer» C. location of facilities | |
| 672. |
Which of the following are the primary functions of all organizations? |
| A. | operations, marketing, and human resources |
| B. | marketing, human resources, and finance/accounting |
| C. | sales, quality control, and operations |
| D. | research and development, finance/accounting, and purchasing |
| Answer» A. operations, marketing, and human resources | |
| 673. |
Budgeting, paying the bills, and collection of funds are activities associated with the |
| A. | management function |
| B. | finance/accounting function |
| C. | production/operations function |
| D. | staffing function |
| Answer» B. finance/accounting function | |
| 674. |
Which of the following would not be an operations function in a fast-food restaurant? |
| A. | making hamburgers and fries |
| B. | advertising and promotion |
| C. | maintaining equipment |
| D. | designing the layout of the facility |
| Answer» B. advertising and promotion | |
| 675. |
The three major functions of business organizations |
| A. | are mutually exclusive |
| B. | exist independently of each other |
| C. | overlap |
| D. | function independently of each other |
| Answer» C. overlap | |
| 676. |
The marketing function's main concern is with |
| A. | producing goods or providing services |
| B. | procuring materials, supplies, and equipment |
| C. | building and maintaining a positive image |
| D. | generating the demand for the organization's |
| Answer» D. generating the demand for the organization's | |
| 677. |
Current trends in operations management include all of the following except |
| A. | Just-in-time performance |
| B. | rapid product development |
| C. | mass customization |
| D. | mass production |
| Answer» D. mass production | |
| 678. |
The service industry makes up approximately what percentage of all jobs in the United States? |
| A. | 20% |
| B. | 40% |
| C. | 74% |
| D. | 90% |
| Answer» C. 74% | |
| 679. |
Typical differences between goods and services do not include |
| A. | cost per unit |
| B. | ability to inventory items |
| C. | timing of production and consumption |
| D. | knowledge content |
| Answer» A. cost per unit | |
| 680. |
Which is not true regarding differences between goods and services? |
| A. | Services are generally produced and consumed simultaneously, tangible goods are not. |
| B. | Services tend to have a more inconsistent product definition than goods. |
| C. | Goods tend to have higher customer interaction than services. |
| D. | None of the above are true. |
| Answer» C. Goods tend to have higher customer interaction than services. | |
| 681. |
Which of the following is not a typical attribute of goods? |
| A. | output can be inventoried |
| B. | aspects of quality difficult to measure |
| C. | output can be resold |
| D. | production and consumption are separate |
| Answer» B. aspects of quality difficult to measure | |
| 682. |
Which of the following services is not unique, i.e., customized to a particular individual's needs? |
| A. | hairdressing |
| B. | elementary education |
| C. | legal services |
| D. | computer consulting |
| Answer» B. elementary education | |
| 683. |
Which of the following is not a typical service attribute? |
| A. | intangible product |
| B. | customer interaction is high |
| C. | simultaneous production and consumption |
| D. | difficult to resell |
| Answer» B. customer interaction is high | |
| 684. |
Which of the following inputs has the greatest potential to increase productivity? |
| A. | labor |
| B. | management |
| C. | capital |
| D. | None of the above |
| Answer» B. management | |
| 685. |
Forecasts used for new product planning, capital expenditures, facility location or expansion, and R&D typically utilize a………. |
| A. | short-range time horizon |
| B. | long-range time horizon |
| C. | naive method, because there is no data history |
| D. | all of the above |
| Answer» B. long-range time horizon | |
| 686. |
The three major types of forecasts used by business organizations are |
| A. | strategic, tactical, and operational |
| B. | economic, technological, and demand |
| C. | exponential smoothing, Delphi, and regression |
| D. | departmental, organizational, and territorial |
| Answer» B. economic, technological, and demand | |
| 687. |
Which of the following is no step in the forecasting process? |
| A. | determine the use of the forecast |
| B. | eliminate any assumptions |
| C. | determine the time horizon |
| D. | validate and implement the results |
| Answer» B. eliminate any assumptions | |
| 688. |
The two general approaches to forecasting are…….. |
| A. | qualitative and quantitative |
| B. | mathematical and statistical |
| C. | judgmental and qualitative |
| D. | judgmental and associative |
| Answer» A. qualitative and quantitative | |
| 689. |
Which of the following uses three types of participants: decision makers, staff personnel, and respondents? |
| A. | executive opinions |
| B. | sales force composites |
| C. | the Delphi method |
| D. | time series analysis |
| Answer» C. the Delphi method | |
| 690. |
Which of the following is not type of qualitative forecasting? |
| A. | executive opinions |
| B. | sales force composites |
| C. | the Delphi method |
| D. | moving average |
| Answer» D. moving average | |
| 691. |
The forecasting model that pools the opinions of a group of experts or managers is known as the……… |
| A. | sales force composition model |
| B. | jury of executive opinion model |
| C. | consumer market survey model |
| D. | management coefficients model |
| Answer» B. jury of executive opinion model | |
| 692. |
Which of the following techniques uses variables such as price and promotional expenditures, which are related to product demand, to predict demand? |
| A. | associative models |
| B. | exponential smoothing |
| C. | weighted moving average |
| D. | time series |
| Answer» A. associative models | |
| 693. |
The fundamental difference between cycles and seasonality is the |
| A. | duration of the repeating patterns |
| B. | magnitude of the variation |
| C. | ability to attribute the pattern to a cause |
| D. | all of the above |
| Answer» A. duration of the repeating patterns | |
| 694. |
Increasing the number of periods in a moving average will accomplish greater smoothing, but at the expense of………. |
| A. | manager understanding |
| B. | accuracy |
| C. | stability |
| D. | responsiveness to changes |
| Answer» D. responsiveness to changes | |
| 695. |
Organizational structure is made up of key elements. Which of the following is not one of these elements? |
| A. | Span of control |
| B. | Centralization |
| C. | Decentralization |
| D. | Co-ordination |
| Answer» D. Co-ordination | |
| 696. |
Which of the following is one of the six key elements a manager needs to consider when designing an organization‟s structure? |
| A. | Job design |
| B. | Work specialization |
| C. | Feminine organization |
| D. | Eliminating chain of command |
| Answer» B. Work specialization | |
| 697. |
One of the most popular ways to group activities is by……….. |
| A. | Product |
| B. | Function |
| C. | Process |
| D. | Geography |
| Answer» B. Function | |
| 698. |
Sun Petroleum Products departmentalizes by fuels, lubricants, and waxes and chemicals. This is an example of departmentalization by……….. |
| A. | Product |
| B. | Functions |
| C. | Job design |
| D. | Customer |
| Answer» A. Product | |
| 699. |
Which type of departmentalization achieves economies of scale by placing people with common skills and orientations into common units? |
| A. | Geographic |
| B. | Product |
| C. | Process |
| D. | Functional |
| Answer» D. Functional | |
| 700. |
When jobs are grouped together based on a particular type of customer, this is known as….. |
| A. | Job structuring |
| B. | Formalization |
| C. | Centralization |
| D. | Departmentalization |
| Answer» D. Departmentalization | |
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