![Mcqmate logo](https://mcqmate.com/images/logos/logo-black.png)
![Mcqmate logo](https://mcqmate.com/images/logos/logo-white.png)
McqMate
Chapters
1. |
Indivudual concern model the style which represents a low level of concern for both self
|
A. | Avoiding |
B. | Dominating |
C. | Obliging |
D. | Compromising |
Answer» A. Avoiding |
2. |
Third party usually helps, clarifies and grounds each disputing party’s alternatives to
|
A. | Reality testing |
B. | Litigation |
C. | Negotiation |
D. | Dispute |
Answer» A. Reality testing |
3. |
A person holds_____ power when he influences others by coercing, threatening, harming
|
A. | Reward |
B. | Coercive |
C. | Normative |
D. | Expert |
Answer» B. Coercive |
4. |
Research and investigation can be examples of sources of _________power. Sol: |
A. | Expert |
B. | Reward |
C. | Normative |
D. | Democratic |
Answer» A. Expert |
5. |
A dispute between two neighbors can be example of _________power. Sol: |
A. | Expert |
B. | Reward |
C. | Ecological |
D. | Social |
Answer» C. Ecological |
6. |
Formal power is exercised in a ________manner. Sol: |
A. | Bottom-up |
B. | Top-down |
C. | Horizontal |
D. | Vertical |
Answer» B. Top-down |
7. |
The influence which is deliberate or purposive in nature may be called_____. Sol: |
A. | Motivation |
B. | Power |
C. | Integration |
D. | None of the given options |
Answer» B. Power |
8. |
Dual concern model assumes that no disputant has ________orientation. Sol: |
A. | Positive |
B. | Negative |
C. | Neutral |
D. | Zero-Sum |
Answer» B. Negative |
9. |
Negotiation in which the disputants are the only participants is called________. Sol: |
A. | Adjudication |
B. | Mediation |
C. | Simple negotiation |
D. | Facilitated negotiation |
Answer» C. Simple negotiation |
10. |
An interpersonal conflict in which no participant is aware of the divergence of goals, needs, or interests is known as__________. |
A. | Latent conflict |
B. | False conflict |
C. | Cause of action |
D. | None of the given options |
Answer» A. Latent conflict |
11. |
A conflict situation in which the disputants believe that when one disputant helps him/herself, the other disputant is also helped is_______________. |
A. | Constructive conflict |
B. | Competitive conflict |
C. | Destructive conflict |
D. | Cooperative conflict |
Answer» D. Cooperative conflict |
12. |
A situation involving actual incompatibility of needs, interests or goals is defined
|
A. | False conflict |
B. | True conflict |
C. | Veridical conflict |
D. | Both true and veridical conflict |
Answer» D. Both true and veridical conflict |
13. |
Conflict causes predictable and destructive changes in the disputant’s attitudes,
|
A. | Perceived conflict |
B. | Real conflict |
C. | Escalating conflict |
D. | Data type conflict |
Answer» C. Escalating conflict |
14. |
Meeting one party’s goals is just like promoting other party’s goals known as: Sol: |
A. | Promotive Interdependence |
B. | Contrient Interdependence |
C. | Positive Interdependence |
D. | None of the given options |
Answer» A. Promotive Interdependence |
15. |
he first step in conflict diagnosis is to describe the______________. Sol: |
A. | Conflict |
B. | Disputant |
C. | Motives |
D. | Position |
Answer» A. Conflict |
16. |
There is/are usually ___________ source /sources of any given conflict. Sol: |
A. | Single |
B. | Multiple |
C. | Sole |
D. | Distinct |
Answer» B. Multiple |
17. |
One can infer attitudes and make judgments about people and things through
|
A. | Perception |
B. | General attribution theory |
C. | Stimuli |
D. | Cognitive Structure |
Answer» A. Perception |
18. |
High levels of trust between disputants makes: Sol: |
A. | Negotiation more efficient |
B. | Disputants less responsive |
C. | Decrease disputant’s willingness to try to find additional ways to trust each other |
D. | A competitive conflict cycle more likely |
Answer» A. Negotiation more efficient |
19. |
Which type of trust is founded on control? Sol: |
A. | Calculus-based trust |
B. | Knowledge-based trust |
C. | Identification-based trust |
D. | Productive based trust |
Answer» A. Calculus-based trust |
20. |
There is a contest among all employees of organization about valuable suggestions for improving policies for employees. What type of conflict it may be? |
A. | Constructive |
B. | Destructive |
C. | Competitive but constructive |
D. | Cooperative but destructive |
Answer» C. Competitive but constructive |
21. |
All of the following are advantages of understanding the other disputant's interests
|
A. | It helps user visualize and recognize alternate ways to meet goals |
B. | It creates greater inflexibility in coming to settlement |
C. | It ensures user doesn’t miss an optimal resolution |
D. | It enables user to evaluate whether some interests could be met outside the conflict |
Answer» B. It creates greater inflexibility in coming to settlement |
22. |
Focusing only on resource aspects of a conflict leads to Sol: |
A. | Zero-sum thinking |
B. | A competitive approach to resolution |
C. | A cooperative approach to resolution |
D. | Zero-sum thinking and a competitive approach to resolution |
Answer» D. Zero-sum thinking and a competitive approach to resolution |
23. |
The meaning of language or behavior may be misunderstood, causing a _____ conflict. Sol: |
A. | Preferences and nuisances |
B. | Data-type |
C. | Resource |
D. | Communication |
Answer» D. Communication |
24. |
The conflict gamer reacts to conflict by: Sol: |
A. | Avoiding it |
B. | Feeling traumatized by it |
C. | Not preparing for it |
D. | Postponing negotiation |
Answer» C. Not preparing for it |
25. |
The form of negotiation in which the negotiation is facilitated by a neutral third party is: Sol: |
A. | Mediation |
B. | Agent or advocate-assisted negotiation |
C. | Nonbinding evaluation |
D. | Arbitration |
Answer» A. Mediation |
26. |
In dual concern model the style which represents a low level of concern for both self and other known as__________. |
A. | Avoiding |
B. | Dominating |
C. | Obliging |
D. | Compromising |
Answer» A. Avoiding |
27. |
When one disputant is forced to litigation then __________style is not possible. Sol: |
A. | Compromising |
B. | Integration |
C. | Authoritative |
D. | Avoiding |
Answer» B. Integration |
28. |
An accurate estimate of BATNA: Sol: |
A. | Allows disputant in making irrational choices about when to continue |
B. | negotiating, when to accept an offer, and when to stop |
C. | Allows being unduly pressured into settlement |
D. | Prevents team to accept a deal better than the BATNA without hesitation; |
Answer» D. Prevents team to accept a deal better than the BATNA without hesitation; |
29. |
Impressions formed about people that are based upon fitting the person into various categories are a type of impression called: |
A. | Data processing |
B. | Systemic processing |
C. | Category-based processing |
D. | Detail processing |
Answer» C. Category-based processing |
30. |
The mental processes which are used unconsciously to reinforce stereotypes include all of
|
A. | Ignoring |
B. | Over interpretation |
C. | Explaining away |
D. | All of the above are correct |
Answer» D. All of the above are correct |
31. |
When we try to associate with the information previously assumed even if we get information about a certain phenomenon, we tend to___________ in process of stereotype. |
A. | Ignore |
B. | Explain away |
C. | Agree |
D. | Challenge |
Answer» A. Ignore |
32. |
Extending a pre assumed perception and confirming it with small piece of information is which type of mental process of stereotyping? |
A. | Selecting Weighting Processes |
B. | Stereotype over interpretation |
C. | Stereotype-consistent perception |
D. | Explaining away |
Answer» B. Stereotype over interpretation |
33. |
_____________ processing is more accurate, but ________ processing is faster
|
A. | Systematic, category-based |
B. | Category-based, systematic |
C. | Dual, systematic |
D. | Group, Systematic |
Answer» A. Systematic, category-based |
34. |
The mediator’s primary function is to promote effective negotiation in: Sol: |
A. | Facilitative mediation |
B. | Evaluative mediation |
C. | Nonbinding evaluations |
D. | Mediation |
Answer» A. Facilitative mediation |
35. |
mediation: Sol: |
A. | AThere may not be a settlement since the disputants may not come to agreement |
B. | If there is some settlement it is permanent |
C. | The settlement is usually verbal |
D. | Settlements reached in mediation are not enforceable contracts |
Answer» A. AThere may not be a settlement since the disputants may not come to agreement |
36. |
An advantage of “evaluative” mediation is that it: |
A. | Helps each disputant to fine-tune his or her BATNA for accuracy and to modify it if it is too optimistic |
B. | Is the best form of mediation in inducing the disputants to use principled |
C. | negotiation |
D. | Is the best form of mediation in improving the disputants’ relationship |
Answer» A. Helps each disputant to fine-tune his or her BATNA for accuracy and to modify it if it is too optimistic |
37. |
) “To facilitate Collaborating/Integrating negotiation between the disputants” is the goal of which type of mediation? |
A. | Triage mediation |
B. | Bargaining-based mediation |
C. | Therapeutic mediation |
D. | Pure mediation |
Answer» D. Pure mediation |
38. |
Which of the following types of mediation has narrow and evaluative focus? Sol: |
A. | Triage mediation |
B. | Bargaining-based mediation |
C. | Pure mediation |
D. | Therapeutic mediation |
Answer» B. Bargaining-based mediation |
39. |
)In which sort of mediation are due process problems the most likely to occur? Sol: |
A. | Triage mediation |
B. | Bargaining-based mediation |
C. | Pure mediation |
D. | Transformative mediation |
Answer» A. Triage mediation |
Done Reading?