McqMate
These multiple-choice questions (MCQs) are designed to enhance your knowledge and understanding in the following areas: Bachelor of Business Administration in Computer Applications (BBA [CA]) , Bachelor of Banking and Insurance (BBI) .
Chapters
| 1. |
The ______________is the part of the personality that opposes the desires of the id by enforcing moral restrictions |
| A. | superego |
| B. | ego |
| C. | motives |
| D. | observation |
| Answer» A. superego | |
| 2. |
Classical conditioning is also referred to as _____________conditioning |
| A. | bandura |
| B. | maslow |
| C. | pavlovian |
| D. | robbins |
| Answer» C. pavlovian | |
| 3. |
__________ is a schedule of reinforcement in which a variable amount of time must pass before a response is reinforced |
| A. | fixed ratio |
| B. | variable ratio |
| C. | fixed interval |
| D. | variable interval |
| Answer» D. variable interval | |
| 4. |
___________ is a schedule of reinforcement in which a fixed period of tie must elapse before a reinforcement is administered |
| A. | fixed ratio |
| B. | variable ratio |
| C. | fixed interval |
| D. | variable interval |
| Answer» C. fixed interval | |
| 5. |
Emotions are usually accompanied by distinct ____________expression |
| A. | verbal |
| B. | positive |
| C. | facial |
| D. | physical |
| Answer» C. facial | |
| 6. |
The process of communication begins when the ____________has a thought or an idea that he wishes to convey to another person |
| A. | encoding |
| B. | sender |
| C. | message |
| D. | channel |
| Answer» B. sender | |
| 7. |
_________communication takes place through proper channels in the organization |
| A. | formal |
| B. | informal |
| C. | non-verbal |
| D. | paralinguistic |
| Answer» A. formal | |
| 8. |
An _____________ is a third party to a negotiation who has the authority to dictate an agreement |
| A. | arbitrator |
| B. | consultant |
| C. | motivator |
| D. | approcher |
| Answer» A. arbitrator | |
| 9. |
The ___________ child of the child ego state acts in ways that are learned from the environment |
| A. | natural |
| B. | adapted |
| C. | small |
| D. | big |
| Answer» B. adapted | |
| 10. |
In ________________departmentalization a department is formed on the basis of area, territory or region |
| A. | geographic |
| B. | productive |
| C. | functional |
| D. | process |
| Answer» A. geographic | |
| 11. |
“------------ are social inventions for accomplishing goals through group efforts” |
| A. | management |
| B. | organization |
| C. | leadership |
| D. | behavior |
| Answer» B. organization | |
| 12. |
Which of the following is/are the key features of organization |
| A. | social invention |
| B. | accomplishing goals |
| C. | group efforts |
| D. | all of these |
| Answer» D. all of these | |
| 13. |
A study of human behavior in organizational settings is |
| A. | individual behavior |
| B. | group behavior |
| C. | organizational behavior |
| D. | none of these |
| Answer» C. organizational behavior | |
| 14. |
Scientific Management approach is developed by |
| A. | elton mayo |
| B. | henry fayol |
| C. | f.w. taylor |
| D. | a. maslow |
| Answer» C. f.w. taylor | |
| 15. |
Who proposed “ bureaucratic structure” is suitable for all organization |
| A. | elton mayo |
| B. | henry fayol |
| C. | f.w. taylor |
| D. | max weber |
| Answer» D. max weber | |
| 16. |
“Hawthrone experiment” which was a real beginning of applied research in OB was conducted by |
| A. | elton mayo |
| B. | henry fayol |
| C. | f.w. taylor |
| D. | max weber |
| Answer» A. elton mayo | |
| 17. |
Process or administrative theory of organization is being given by |
| A. | elton mayo |
| B. | henry fayol |
| C. | f.w. taylor |
| D. | max weber |
| Answer» B. henry fayol | |
| 18. |
Whose concept states that interpersonal and human relations may lead to productivity |
| A. | elton mayo |
| B. | henry fayol |
| C. | f.w. taylor |
| D. | max weber |
| Answer» A. elton mayo | |
| 19. |
Today’s organization are |
| A. | open system |
| B. | closed system |
| C. | open as well as closed |
| D. | none of these |
| Answer» A. open system | |
| 20. |
Which organization theory can be understood by IF and THEN relationship |
| A. | system approach |
| B. | contingency approach |
| C. | process approach |
| D. | scientific approach |
| Answer» B. contingency approach | |
| 21. |
Organization Behavior is |
| A. | an interdisciplinary approach |
| B. | a humanistic approach |
| C. | total system approach |
| D. | all of these |
| Answer» D. all of these | |
| 22. |
Organization Behavior is not a /an |
| A. | a separate field of study |
| B. | applied science |
| C. | normative science |
| D. | pessimistic approach |
| Answer» D. pessimistic approach | |
| 23. |
“Cognitive theory” of learning was given by |
| A. | skinner |
| B. | pavlov |
| C. | tolman |
| D. | piajet |
| Answer» D. piajet | |
| 24. |
Extension of behavior modification into organization is called |
| A. | enrichment |
| B. | enlargement |
| C. | ob mod |
| D. | ob ext |
| Answer» C. ob mod | |
| 25. |
--------------is a relatively permanent change in behavior that occurs as a result of experience |
| A. | behavior modification |
| B. | learning |
| C. | motivation |
| D. | skills |
| Answer» B. learning | |
| 26. |
which of the following is / are included as structure of human mind |
| A. | id |
| B. | ego |
| C. | super ego |
| D. | all the above |
| Answer» D. all the above | |
| 27. |
----------- is largely childish, irrational, never satisfied, demanding and destructive of others |
| A. | ego |
| B. | super ego |
| C. | negative ego |
| D. | id |
| Answer» D. id | |
| 28. |
------------represent noblest thoughts, ideals etc. |
| A. | ego |
| B. | super ego |
| C. | negative ego |
| D. | id |
| Answer» B. super ego | |
| 29. |
----------- is reality and practical oriented part of thinking |
| A. | ego |
| B. | super ego |
| C. | negative ego |
| D. | id |
| Answer» A. ego | |
| 30. |
Thematic Apperception Test (TAT) is designed to understand |
| A. | perception of individual |
| B. | personality of individual |
| C. | learning of individual |
| D. | none of these |
| Answer» B. personality of individual | |
| 31. |
---------------- is “the reactions of individuals to new or threatening factors in their work environments” |
| A. | attitude |
| B. | stress |
| C. | dissonance |
| D. | disappointment |
| Answer» B. stress | |
| 32. |
Which of the following is/are not job related source of stress |
| A. | role ambiguity |
| B. | role overload |
| C. | ethical dilemmas |
| D. | career concerns |
| Answer» D. career concerns | |
| 33. |
Which of the following is/are not organizational factors causing stress |
| A. | task demand |
| B. | role demand |
| C. | role conflict |
| D. | satisfaction |
| Answer» C. role conflict | |
| 34. |
Which of the following is / are method of managing stress |
| A. | job relocation |
| B. | career counseling |
| C. | recreational facility |
| D. | all the above |
| Answer» D. all the above | |
| 35. |
Which of the following is / are not a method of managing stress |
| A. | time management |
| B. | supervisor training |
| C. | role analysis techniques (rat) |
| D. | rorschach test |
| Answer» D. rorschach test | |
| 36. |
-------------- refers to the negotiation or an agreement between two groups |
| A. | contracting |
| B. | co-opting |
| C. | pressure tactics |
| D. | none of these |
| Answer» A. contracting | |
| 37. |
Which of the following methods is/are used to solve intergroup conflicts indirectly |
| A. | avoidance |
| B. | encouragement |
| C. | bargaining |
| D. | all of these |
| Answer» A. avoidance | |
| 38. |
Which of the following is / are not direct method to solve intergroup conflicts |
| A. | problem solving |
| B. | domination by the management |
| C. | removing key figures in conflict |
| D. | persuasion |
| Answer» D. persuasion | |
| 39. |
A technique to bring changes in the entire organization, rather man focusing attention on individuals to bring changes easily. |
| A. | organizational development |
| B. | organizational change |
| C. | organizational culture |
| D. | organizational conflicts |
| Answer» A. organizational development | |
| 40. |
Which of the following is/are OD intervention techniques |
| A. | sensitivity training |
| B. | mbo |
| C. | quality of work life |
| D. | all the above |
| Answer» D. all the above | |
| 41. |
Which of the following is NOT an important issue relating to goal-setting theory? |
| A. | goal specificity |
| B. | equity among workers |
| C. | feedback |
| D. | defining the goal |
| Answer» B. equity among workers | |
| 42. |
Behaviour, power, and conflict are central areas of study for _____________. |
| A. | sociologist |
| B. | anthropologists |
| C. | social psychologists |
| D. | operations analysts |
| Answer» A. sociologist | |
| 43. |
When a bank robber points a gun at a bank employee, his base of power is: |
| A. | coercive |
| B. | punitive |
| C. | positional |
| D. | authoritative |
| Answer» A. coercive | |
| 44. |
The managers of a multinational company are located in France, India, Brazil, and the United States. Which decision-making technique seems most reasonable for this organization? |
| A. | a postal service interaction |
| B. | a brainstorming session |
| C. | a nominal discussion |
| D. | an electronic meeting |
| Answer» D. an electronic meeting | |
| 45. |
What do we call it when we judge someone on the basis of our perception? |
| A. | stereotyping |
| B. | categorizing |
| C. | halo effect |
| D. | prototyping |
| Answer» A. stereotyping | |
| 46. |
Sobha is an honest and straightforward person. She believes her employees are all similarly honest and straightforward, ignoring signs that they may be manipulating her. What perceptual shortcut is Sobha most likely using? |
| A. | contrast effect |
| B. | halo effect |
| C. | stereotyping |
| D. | projection |
| Answer» D. projection | |
| 47. |
Sathish has a low absenteeism rate. He takes responsibility for his health and has good health habits. He is likely to have a(an): |
| A. | internal locus of control |
| B. | external locus of control |
| C. | core locus of control |
| D. | high emotional stability level |
| Answer» A. internal locus of control | |
| 48. |
Raju believes that men perform better in oral presentations than women. What shortcut has been used in this case? |
| A. | the halo effect |
| B. | the contrast effect |
| C. | projection |
| D. | stereotyping |
| Answer» D. stereotyping | |
| 49. |
Mr. Manoj, Manager ABC Company found that skills of workers and machinery used by them as compared to the competitors in the market are obsolete within a year, which type of challenge ABC Company is facing? |
| A. | high quality and low quality |
| B. | globalization and culture |
| C. | rapid pace of change |
| D. | multiple stakeholders |
| Answer» C. rapid pace of change | |
| 50. |
According to Robert Katz, when managers have the mental ability to analyze and diagnose complex situations, they possess _____________ skills. |
| A. | technical |
| B. | leadership |
| C. | problem-solving |
| D. | conceptual |
| Answer» D. conceptual | |
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