480+ Organisational Behaviour Solved MCQs

These multiple-choice questions (MCQs) are designed to enhance your knowledge and understanding in the following areas: Bachelor of Business Administration in Computer Applications (BBA [CA]) , Bachelor of Banking and Insurance (BBI) .

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1.	___ is the science or study of individual human behaviour.
A.	Chemistry
B.	Psychology
C.	Computers
D.	Mathematics.
Answer» B. Psychology

discuss

2.	___ is the study of the human race and culture.
A.	Sociology
B.	Ergonomics
C.	Political science
D.	Anthropology.
Answer» D. Anthropology.

discuss

3.	The model(s) of Organizational Behavior is (are):
A.	Autocratic
B.	Custodial
C.	Supportive
D.	All of the above
Answer» D. All of the above

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4.	_____________ embodies a team concept, is based on the principle of mutual contribution by employer and employees
A.	Autocratic model
B.	Custodial model
C.	Supportive Model
D.	Collegial Model
Answer» C. Supportive Model

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5.	Forces affecting organizational behavior are
A.	People
B.	Environment
C.	Technology
D.	All of the above
Answer» D. All of the above

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6.	In present context, challenges for OB are
A.	Employee expectation
B.	Workforce diversity
C.	Globalization
D.	All of the above
Answer» A. Employee expectation

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7.	Organisational behavior is
A.	A science
B.	An art
C.	A science as well as an art
D.	None of the above
Answer» C. A science as well as an art

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8.	The study of organization behavior has certain basic assumptions. They are
A.	An industrial enterprise is an organization of people
B.	These people must be motivated to work effectively
C.	The goals of the employee and the employer may not necessarily coincide
D.	All of the above
Answer» D. All of the above

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9.	Which of the following frameworks is used in the development of the overall model of OB?
A.	The cognitive framework
B.	The behavioristic framework
C.	The social learning framework
D.	All of the above
Answer» D. All of the above

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10.	Organisational behavior is a field of study backed by a body of associated with growing concern for people at workplace
A.	Theory
B.	Research
C.	Application
D.	All of the above
Answer» D. All of the above

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11.	The field of organizational behavior examines such questions as the nature of leadership, effective team development, and
A.	Interpersonal conflict resolution; motivation of individuals
B.	Organisational control; conflict management
C.	Motivation of individuals; planning
D.	Planning; development
Answer» A. Interpersonal conflict resolution; motivation of individuals

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12.	The feild of organizational behavior is primarily concerned with
A.	The behavior field of The of individual and groups
B.	How resources are effectively managed
C.	Control processes and interactions between organizations, external context
D.	Both a and c
Answer» D. Both a and c

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13.	Which of the following forms the basis for the autocratic model of OB
A.	Obedience
B.	Authority
C.	Power
D.	Dependence on boss
Answer» C. Power

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14.	s the science or study of individual human behavior.
A.	Chemistry
B.	Psychology
C.	Computers
D.	Mathematics.
Answer» B. Psychology

discuss

15.	The study of Organizational Behavior is categorized into Micro and Macro OB:) Micro OB deals with ___ and ___.
A.	Individual & groups
B.	Groups & teams
C.	Teams and individuals
D.	organizations and departments,
Answer» A. Individual & groups

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16.	___ is the study of the human race and culture.
A.	Sociology
B.	Ergonomics
C.	Political science
D.	Anthropology.
Answer» D. Anthropology.

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17.	explains learning of reflex behavior.
A.	Classical Conditioning
B.	Operant Conditioning
C.	Social learning
D.	Cognitive Learning
Answer» A. Classical Conditioning

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18.	Social learning is an extension of
A.	Cognitive learning
B.	Operant learning
C.	Classical conditioning
D.	Programmed learning
Answer» B. Operant learning

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19.	."______________ are social inventions for accomplishing goals through group effort Management
A.	Organization
B.	Leadership
C.	Behavior
D.	None of the above
Answer» A. Organization

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20.	everyone who is faced with a similar situation responds in the same way, attribution theory states that the behavior shows ______________
A.	Consensus
B.	Similarity
C.	Reliability
D.	Consistency
Answer» A. Consensus

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21.	Which of the following OB topics is not central to managing employees' fears about terrorism?
A.	Emotion
B.	Motivation
C.	Communication
D.	work design
Answer» A. Emotion

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22.	Basis of "Collegial Model of OB is
A.	Economic resources
B.	Power
C.	Leadership
D.	Partnership
Answer» D. Partnership

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23.	_____________ leader is self confident and can attract followers by his great influence
A.	Charismatic
B.	Autocratic
C.	Laissez-faire
D.	Bureaucratic
Answer» A. Charismatic

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24.	. Organization Behavior is
A.	An interdisciplinary approach
B.	A humanistic approach
C.	Total system approach
D.	All of these
Answer» D. All of these

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25.	A study of human behavior in organizational settings is
A.	Individual behavior
B.	Group behavior
C.	Organizational behavior
D.	None of these
Answer» A. Individual behavior

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26.	Organization Behavior Applied science
A.	Normative science
B.	Pessimistic approach
C.	Optimist approach
D.	None of them
Answer» A. Normative science

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27.	.The subject of organizational culture has been most influenced by which behavioural science discipline
A.	Anthropology
B.	Psychology
C.	social psychology
D.	political science
Answer» A. Anthropology

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28.	Managerial orientation of "Autocratic Model" of OB is
A.	Authority
B.	Money
C.	Support
D.	Teamwork
Answer» A. Authority

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29.	Employees needs met by Collegial Model is
A.	Subsistence
B.	Security
C.	Status and Recognition
D.	Self-actualization
Answer» D. Self-actualization

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30.	______________ is not a process tools for TQM systems
A.	process flow analysis
B.	histograms
C.	plier
D.	control charts
Answer» C. plier

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31.	______________ is about supplying customers with what they want when they want it.
A.	JUT
B.	HET
C.	JAT
D.	JIT
Answer» D. JIT

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32.	.TQM stands for ______________
A.	Total Quality Management
B.	Total Quantity Management
C.	Total Qualitative Management
D.	To question management
Answer» A. Total Quality Management

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33.	Deming’s 4 step cycle for improvement is______________
A.	plan, do, check, act
B.	schedule, do, act, check
C.	do, act, check, monitor
D.	plan, control, act, sustain
Answer» A. plan, do, check, act

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34.	In Six Sigma, a ______________ is defined as any process output that does not meet customer specifications
A.	error
B.	cost
C.	quality
D.	defect
Answer» D. defect

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35.	Quality practices must be carried out ______________ at the start of the project
A.	throw-out the life of the project
B.	at the end of the project
C.	no need to carry out quality practices
D.	all
Answer» A. throw-out the life of the project

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36.	Quality circles work best if employees are initially trained in ______________
A.	Group dynamics
B.	Motivation principles
C.	Communications
D.	All of the three. (Not sure)
Answer» D. All of the three. (Not sure)

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37.	Quality Trilogy includes
A.	Quality planning
B.	quality improvement
C.	quality control
D.	All the three
Answer» D. All the three

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38.	QFD stands for ______________-
A.	Quantity for deployment
B.	Quality for deployment
C.	Quality function deployment
D.	Quality for decision
Answer» C. Quality function deployment

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39.	Which of the following is not an alternative name of quality circle?
A.	Human resources circle
B.	Productivity circle
C.	Excellence circle
D.	Loss circle
Answer» A. Human resources circle

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40.	.Quality circle _______ job involvement.
A.	Neglects
B.	Demotes
C.	Promotes
D.	Accuser
Answer» D. Accuser

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41.	Quality circles _______ problem solving capability.
A.	Create
B.	Delete
C.	Stop
D.	Eradicates
Answer» A. Create

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42.	. fourteen points frameworks for quality and productivity improvement was suggested by ss Sol:
A.	Crosby
B.	Ishikawa
C.	Deming
D.	Juan
Answer» D. Juan

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43.	. Janjua’s Quality trilogy emphasizes the roles of quality planning, quality control and ______________
A.	Quality Definition
B.	Quality enhancement
C.	Quality improvement
D.	quality maintenance
Answer» C. Quality improvement

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44.	. Quality Circles members are ______________
A.	Paid according to their contribution to quality
B.	External consultants designed to provide training in the use of Quality tools
C.	Always machine operators
D.	None of the three
Answer» B. External consultants designed to provide training in the use of Quality tools

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45.	. Kaizen is a Japanese term meaning ______________ continuous improvement
A.	Just-in-time (JIT)
B.	a fishbone diagrams
C.	setting standards
D.	None o
Answer» A. Just-in-time (JIT)

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46.	. Quality management includes forming and directing a team of people to achieve a qualitative goal within an effective cost and time frame that results in ______________
A.	a project completed in shortest possible time.
B.	a product or service that conforms to the required specifications.
C.	an award-winning product that brings public recognition to the project
D.	an innovative project that establishes qualification of the project team
Answer» B. a product or service that conforms to the required specifications.

discuss

47.	. DMAIC is ______________
A.	develop, multiply, analyze, improve, check
B.	define, multiply, analyze, improve, control
C.	define, measure, analyze, improve, control
D.	define, manufacture, analyze, improve, control
Answer» C. define, measure, analyze, improve, control

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48.	Who has given the hierarchy of needs hierarchy theory of motivation? Sol:
A.	Abraham Maslow
B.	David McClelland
C.	Victor Vroom
D.	Frederick Herzberg
Answer» A. Abraham Maslow

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49.	How many levels are there in Needs Hierarchy theory of motivation? Sol:
A.	6
B.	5
C.	4
D.	3
Answer» B. 5

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50.	Which among the following is the highest level need under Need Hierarchy Theory of Motivation?
A.	A:)Safety and Security Needs
B.	Social Needs
C.	Self-esteem Needs
D.	Self Actualization Needs
Answer» D. Self Actualization Needs

discuss

480+ Organisational Behaviour Solved MCQs

___ is the science or study of individual human behaviour.

___ is the study of the human race and culture.

The model(s) of Organizational Behavior is (are):

_____________ embodies a team concept, is based on the principle of mutual contribution by employer and employees

Forces affecting organizational behavior are

In present context, challenges for OB are

Organisational behavior is

The study of organization behavior has certain basic assumptions. They are

Which of the following frameworks is used in the development of the overall model of OB?

Organisational behavior is a field of study backed by a body of associated with growing concern for people at workplace

The field of organizational behavior examines such questions as the nature of leadership, effective team development, and

The feild of organizational behavior is primarily concerned with

Which of the following forms the basis for the autocratic model of OB

s the science or study of individual human behavior.

The study of Organizational Behavior is categorized into Micro and Macro OB:) Micro OB deals with ___ and ___.

___ is the study of the human race and culture.

explains learning of reflex behavior.

Social learning is an extension of

."______________ are social inventions for accomplishing goals through group effort Management

everyone who is faced with a similar situation responds in the same way, attribution theory states that the behavior shows ______________

Which of the following OB topics is not central to managing employees' fears about terrorism?

Basis of "Collegial Model of OB is

_____________ leader is self confident and can attract followers by his great influence

. Organization Behavior is

A study of human behavior in organizational settings is

Organization Behavior Applied science

.The subject of organizational culture has been most influenced by which behavioural science discipline

Managerial orientation of "Autocratic Model" of OB is

Employees needs met by Collegial Model is

______________ is not a process tools for TQM systems

______________ is about supplying customers with what they want when they want it.

.TQM stands for ______________

Deming’s 4 step cycle for improvement is______________

In Six Sigma, a ______________ is defined as any process output that does not meet customer specifications

Quality practices must be carried out ______________ at the start of the project

Quality circles work best if employees are initially trained in ______________

Quality Trilogy includes

QFD stands for ______________-

Which of the following is not an alternative name of quality circle?

.Quality circle _______ job involvement.

Quality circles _______ problem solving capability.

. fourteen points frameworks for quality and productivity improvement was suggested by ss Sol:

. Janjua’s Quality trilogy emphasizes the roles of quality planning, quality control and ______________

. Quality Circles members are ______________

. Kaizen is a Japanese term meaning ______________ continuous improvement

. Quality management includes forming and directing a team of people to achieve a qualitative goal within an effective cost and time frame that results in ______________

. DMAIC is ______________

Who has given the hierarchy of needs hierarchy theory of motivation? Sol:

How many levels are there in Needs Hierarchy theory of motivation? Sol:

Which among the following is the highest level need under Need Hierarchy Theory of Motivation?

Which of the following frameworks is used in the development
of the overall model of OB?

Organisational behavior is a field of study backed by a body of
associated with growing concern for people at workplace

The study of Organizational Behavior is categorized into Micro and Macro OB:) Micro OB
deals with _ and _.

."______________ are social inventions for accomplishing goals through group effort
Management

everyone who is faced with a similar situation responds in the same way, attribution
theory states that the behavior shows ______________

Which of the following OB topics is not central to managing employees' fears about
terrorism?

In Six Sigma, a ______________ is defined as any process output that does not meet
customer specifications

Quality practices must be carried out ______________
at the start of the project

. fourteen points frameworks for quality and productivity improvement was suggested by
ss
Sol:

. Janjua’s Quality trilogy emphasizes the roles of quality planning, quality control and
______________

. Kaizen is a Japanese term meaning ______________
continuous improvement

. Quality management includes forming and directing a team of people to achieve a
qualitative goal within an effective cost and time frame that results in ______________