McqMate
These multiple-choice questions (MCQs) are designed to enhance your knowledge and understanding in the following areas: Bachelor of Business Administration in Computer Applications (BBA [CA]) , Bachelor of Banking and Insurance (BBI) .
Chapters
| 101. |
Which of the following is a reason that the study of organizational behaviour is useful? |
| A. | human behavior does not vary a great deal between individuals and situations. |
| B. | human behavior is not random. |
| C. | human behavior is not consistent. |
| D. | human behavior is rarely predictable. |
| Answer» B. human behavior is not random. | |
| 102. |
Psychology’s major contributions to the field of organizational behavior have been primarily at what level of analysis? |
| A. | the level of the group |
| B. | the level of the individual |
| C. | the level of the organization |
| D. | the level of the culture |
| Answer» B. the level of the individual | |
| 103. |
Which behavioural science discipline is most focused on understanding individual behaviour? |
| A. | sociology |
| B. | social psychology |
| C. | psychology |
| D. | anthropology |
| Answer» C. psychology | |
| 104. |
The science that seeks to measure, explain, and sometimes change the behaviour of humans and other animals is known as . |
| A. | psychiatry |
| B. | psychology |
| C. | sociology |
| D. | organizational behavior |
| Answer» B. psychology | |
| 105. |
blends concepts from psychology and sociology. |
| A. | corporate strategy |
| B. | anthropology |
| C. | political science. |
| D. | social psychology |
| Answer» D. social psychology | |
| 106. |
The science that focuses on the influence people have on one another is. |
| A. | psychology |
| B. | anthropology |
| C. | political science |
| D. | social psychology |
| Answer» B. anthropology | |
| 107. |
Which of the following fields has most helped us understand differences in fundamental values, attitudes, and behaviour among people in different countries? |
| A. | anthropology |
| B. | psychology |
| C. | political science |
| D. | operations research |
| Answer» A. anthropology | |
| 108. |
The subject of organizational culture has been most influenced by which behavioural science discipline? |
| A. | anthropology |
| B. | psychology |
| C. | social psychology |
| D. | political science |
| Answer» A. anthropology | |
| 109. |
Which of the following OB topics is not central to managing employees’ fears about terrorism? |
| A. | emotion |
| B. | motivation |
| C. | communication |
| D. | work design |
| Answer» D. work design | |
| 110. |
According to management guru Tom Peters, almost all quality improvement comes from of design, manufacturing, layout, processes, and procedures. |
| A. | modification |
| B. | stratification |
| C. | integration |
| D. | simplification |
| Answer» D. simplification | |
| 111. |
Today’s managers understand that the success of any effort at improving quality and productivity must include. |
| A. | process reengineering |
| B. | quality management programs |
| C. | customer service improvements |
| D. | employees |
| Answer» D. employees | |
| 112. |
Most valuable asset in an organization is |
| A. | land and building |
| B. | cash and bank balances |
| C. | human being |
| D. | technology |
| Answer» C. human being | |
| 113. |
What term is used to describe voluntary and involuntary permanent withdrawal from an organization? |
| A. | absenteeism |
| B. | turnover |
| C. | downsizing |
| D. | truancy |
| Answer» B. turnover | |
| 114. |
______ is discretionary behaviour that is not part of an employee’s formal job requirement, but that promotes the effective functioning of the organization. |
| A. | productivity |
| B. | motivation |
| C. | organizational citizenship |
| D. | organizational behavior |
| Answer» C. organizational citizenship | |
| 115. |
Individual-level independent variables include all of the following except. |
| A. | leadership |
| B. | learning |
| C. | perception |
| D. | motivation |
| Answer» A. leadership | |
| 116. |
Which of the following statements is true about the term “ability”, as it is used in the field of organizational behaviour? |
| A. | it refers to an individual’s willingness to perform various tasks. |
| B. | it is a current assessment of what an individual can do. |
| C. | it refers exclusively to intellectual skills. |
| D. | it refers exclusively to physical skills |
| Answer» B. it is a current assessment of what an individual can do. | |
| 117. |
Which of the following is not a biographical characteristic? |
| A. | political affiliation |
| B. | age |
| C. | sex |
| D. | tenure |
| Answer» A. political affiliation | |
| 118. |
Experiments performed by Ivan Pavlov led to what theory? |
| A. | classical conditioning |
| B. | operant conditioning |
| C. | social learning |
| D. | behavior shaping |
| Answer» A. classical conditioning | |
| 119. |
What role did the meat play in Pavlov’s experiment with dogs? |
| A. | an unconditioned response |
| B. | a conditioned stimulus |
| C. | a conditioned response |
| D. | an unconditioned stimulus |
| Answer» D. an unconditioned stimulus | |
| 120. |
In Pavlov’s experiment, the bell was a/an . |
| A. | unconditioned stimulus |
| B. | unconditioned response |
| C. | conditioned stimulus |
| D. | conditioned response |
| Answer» C. conditioned stimulus | |
| 121. |
Which of the following is not true of classical conditioning? |
| A. | classical conditioning is passive. |
| B. | classical conditioning can explain simple reflexive behaviors. |
| C. | learning a conditioned response involves building an association between a conditioned stimulus and an unconditioned stimulus. |
| D. | a neutral stimulus takes on the properties of a conditioned stimulus. |
| Answer» D. a neutral stimulus takes on the properties of a conditioned stimulus. | |
| 122. |
Operant conditioning argues that . |
| A. | behavior is reflexive |
| B. | behavior is unlearned |
| C. | behavior is a function of its consequences |
| D. | the tendency to repeat a behavior is very strong |
| Answer» C. behavior is a function of its consequences | |
| 123. |
Which of the following researchers thought that reinforcement was the central factor involved in behavioural change? |
| A. | pavlov |
| B. | fayol |
| C. | skinner |
| D. | deming |
| Answer» C. skinner | |
| 124. |
According to operant conditioning, when behaviour is not reinforced, what happens to the probability of that behaviour occurring again? |
| A. | it increases. |
| B. | it declines. |
| C. | it remains unchang |
| Answer» B. it declines. | |
| 125. |
What do we call the view that we can learn both through observation and direct experience? |
| A. | situational learning theory |
| B. | classical learning |
| C. | social learning theory |
| D. | the pavlov principle |
| Answer» C. social learning theory | |
| 126. |
Four processes have been found to determine the influence that a model will have on an individual. Which of the following is not one of those processes? |
| A. | attention processes |
| B. | retention processes |
| C. | motor reproduction processes |
| D. | consequential processes |
| Answer» D. consequential processes | |
| 127. |
Which of the following processes deals with how well an individual remembers a model’s action after it is no longer readily available? |
| A. | attitudinal |
| B. | retention |
| C. | motor reproduction |
| D. | reinforcement |
| Answer» B. retention | |
| 128. |
What do we call the practice of reinforcing closer and closer approximations of a desired behaviour? |
| A. | modeling |
| B. | shaping |
| C. | classical conditioning |
| D. | social learning |
| Answer» B. shaping | |
| 129. |
Suspending an employee for dishonest behaviour is an example of which method of shaping behaviour? |
| A. | extinction |
| B. | negative reinforcement |
| C. | punishment |
| D. | reaction |
| Answer» C. punishment | |
| 130. |
The application of reinforcement concepts to individuals in the work setting is referred to as |
| A. | classical conditioning |
| B. | self-management |
| C. | reengineering |
| D. | ob mod |
| Answer» D. ob mod | |
| 131. |
Who said “Give me a child at birth and I can make him into anything you want”? |
| A. | b.f. skinner |
| B. | ivan pavlov |
| C. | sigmund freud |
| D. | james emery |
| Answer» A. b.f. skinner | |
| 132. |
Syam is always late coming to work and the manager cut his increment. This is an example of. |
| A. | positive reinforcement |
| B. | negative reinforcement |
| C. | punishment |
| D. | extinction |
| Answer» C. punishment | |
| 133. |
What is the process by which individuals organize and interpret their sensory impressions in order to give meaning to their environment? |
| A. | interpretation |
| B. | environmental analysis |
| C. | outlook |
| D. | perception |
| Answer» D. perception | |
| 134. |
Two people see the same thing at the same time yet interpret it differently. Where do the factors that operate to shape their dissimilar perceptions reside? |
| A. | the perceivers |
| B. | the target |
| C. | the timing |
| D. | the context |
| Answer» A. the perceivers | |
| 135. |
What is the most relevant application of perception concepts to OB? |
| A. | the perceptions people form about each other |
| B. | the perceptions people form about their employer |
| C. | the perceptions people form about their culture |
| D. | the perceptions people form about society |
| Answer» A. the perceptions people form about each other | |
| 136. |
What is the name of the theory that deals with how we explain behaviour differently depending on the meaning we assign to the actor? |
| A. | behavioral theory |
| B. | judgment theory |
| C. | selective perception theory |
| D. | attribution theory |
| Answer» D. attribution theory | |
| 137. |
In attribution theory, what is distinctiveness? |
| A. | whether an individual displays consistent behaviors in different situations |
| B. | whether an individual displays different behaviors in different situations |
| C. | whether an individual displays consistent behaviors in similar situations |
| D. | whether an individual displays different behaviors in similar situations |
| Answer» B. whether an individual displays different behaviors in different situations | |
| 138. |
………………..is once view of reality |
| A. | attitude |
| B. | perception |
| C. | outlook |
| D. | personality |
| Answer» B. perception | |
| 139. |
…………is the dynamic organization within the individual that determine his unique adjustment to the environment |
| A. | perception |
| B. | attitude |
| C. | behavior |
| D. | personality |
| Answer» D. personality | |
| 140. |
Which is also known as a non- reinforcement |
| A. | punishment |
| B. | negative reinforcement |
| C. | extinction |
| D. | all the above |
| Answer» C. extinction | |
| 141. |
Most of the learning that takes place in the Class room is |
| A. | classical conditioning |
| B. | operant conditioning |
| C. | cognitive learning |
| D. | social learning |
| Answer» C. cognitive learning | |
| 142. |
…………..are those factors that exists in the environment as perceived by the individual |
| A. | physiological drive |
| B. | psychological drive |
| C. | cue stimuli |
| D. | reinforcement |
| Answer» C. cue stimuli | |
| 143. |
…………..is the process of screening out information that we are uncomfortable with or that contradict to our beliefs |
| A. | perceptual context |
| B. | selective perception |
| C. | halo effect |
| D. | stereotyping |
| Answer» B. selective perception | |
| 144. |
The extent to which individuals consistently regard themselves as capable, worthy, successful etc. is |
| A. | self esteem |
| B. | authoritarianism |
| C. | tolerance for ambiguity |
| D. | workhollism |
| Answer» A. self esteem | |
| 145. |
A learned pre-disposition to respond in a consistently favourable or unfavourable manner with respect to a given object |
| A. | perception |
| B. | attitude |
| C. | behavior |
| D. | personality |
| Answer» B. attitude | |
| 146. |
“I don’t like that company”- is ………components of attitude. |
| A. | affective component |
| B. | cognitive component |
| C. | intentional component |
| D. | none of these |
| Answer» A. affective component | |
| 147. |
“They are the worst firm I have ever dealt with” is ………components of attitude. |
| A. | affective component |
| B. | cognitive component |
| C. | intentional component |
| D. | none of these |
| Answer» B. cognitive component | |
| 148. |
“I will never do business with them again” is ………components of attitude. |
| A. | affective component |
| B. | cognitive component |
| C. | intentional component |
| D. | none of these |
| Answer» C. intentional component | |
| 149. |
Which of the following is a method of measuring attitude? |
| A. | opinion survey |
| B. | interview |
| C. | scaling techniques |
| D. | all the above |
| Answer» D. all the above | |
| 150. |
Basis of “Autocratic Model of OB is |
| A. | economic resources |
| B. | power |
| C. | leadership |
| D. | partnership |
| Answer» B. power | |
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