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360+ Retail Management Solved MCQs

These multiple-choice questions (MCQs) are designed to enhance your knowledge and understanding in the following areas: Bachelor of Business Administration (BBA) , Master of Commerce (M.com) , Bachelor of Management Studies (BMS) , Bachelor of Business Administration in Marketing (BBA Marketing) .

101.

Which of the following items is required to develop a better financial plan?

A. identify your target market.
B. consider employee lay-offs.
C. prioritize your needs.
D. research other companies.
Answer» C. prioritize your needs.
102.

Which of the following is an example of an external threat?

A. decreased competition.
B. new trade regulations.
C. global sales potential.
D. economies of scale.
Answer» B. new trade regulations.
103.

Which of the following is an example of an internal strength?

A. obsolete resources.
B. changing tax structure.
C. proven management.
D. increased competition
Answer» C. proven management.
104.

Which objective gives importance to productivity, technological leadership, employee relations, etc?

A. long-term objective.
B. short-term objective.
C. medium term objective.
D. annual objective.
Answer» A. long-term objective.
105.

What bridges the gap between strategy formulation and implementation?

A. strategic planning.
B. strategic management.
C. decision-making.
D. organizing.
Answer» A. strategic planning.
106.

What describes the market, product and technological area of a business?

A. company\s vision.
B. company\s mission.
C. bumper-sticker strategy.
D. strategic plan.
Answer» B. company\s mission.
107.

How can a firm optimize its environmental opportunities?

A. by assessing its market share .
B. by assessing the competitiveness in the industry.
C. by assessing the effectiveness of its sales distribution.
D. by assessing its competitors position in the market.
Answer» D. by assessing its competitors position in the market.
108.

Which of the following helps a manager identify the opportunities and threats in the competitive industrial environment?

A. analyzing the competitive forces.
B. market research.
C. market analysis.
D. sales analysis.
Answer» A. analyzing the competitive forces.
109.

Which one of the following represents the best long-run opportunity in a firm's portfolio?

A. cash cow.
B. star.
C. question mark.
D. dog.
Answer» B. star.
110.

In which of the following pricing approaches is pricing based on consumer demand?

A. functional approach.
B. business approach.
C. market approach.
D. innovative approach.
Answer» C. market approach.
111.

A/an ---- helps people understand the behavior patterns that are expected of them in particular circumstances

A. advisory policy.
B. explicit policy.
C. mandatory policy.
D. implicit policy.
Answer» B. explicit policy.
112.

Agricultural market set up by stae government to procure agricultural produce directly from farmers

A. haats
B. mandis
C. kirana
D. public distribution system
Answer» B. mandis
113.

Consumer do their own picking, pay in cash and carry the merchandise away A.

A. tomated vending
B. super market
C. the cash and carry
D. direct response retail
Answer» C. the cash and carry
114.

What are the major determinants of employee motivation?

A. reward and coercive power.
B. new technologies.
C. personal power and future growth prospects.
D. information and connection power.
Answer» A. reward and coercive power.
115.

At what stage is the threat from competitors at its peak in an industry?

A. growth stage.
B. embryonic stage.
C. mature stage.
D. shakeout stage
Answer» A. growth stage.
116.

---- forms the basis for the allocation of corporate resources.

A. financial evaluation.
B. organizational growth.
C. organizational structure.
D. organizational culture.
Answer» C. organizational structure.
117.

---- is often critical for the proper accomplishment of a divestiture and can provide comfort to the employee as well as to potential buyers.

A. a flexible management.
B. a stable management.
C. an active management
D. none of the above.
Answer» B. a stable management.
118.

Identifying the customers is the ,............... step of retail business

A. second
B. third
C. first
D. last
Answer» A. second
119.

......Is very important for retail store

A. product
B. site
C. transportation
D. machine
Answer» B. site
120.

The best grocery store must be target ing.......

A. high income group
B. low income group
C. all income group s
D. medium income group
Answer» C. all income group s
121.

interior and ....is very important for retail store

A. product
B. site
C. transportation
D. hygiene
Answer» D. hygiene
122.

A proper layout of a store increases.........

A. product
B. efficiency
C. transportation
D. machine
Answer» B. efficiency
123.

Best service of a retail store create a

A. image
B. task
C. workforce
D. machine
Answer» A. image
124.

Maintaining standard of a Store can attract..........

A. customers
B. sellers
C. mediators
D. none of these
Answer» A. customers
125.

every store target different.......

A. price
B. segment
C. promotion
D. brand
Answer» B. segment
126.

..... attractions for customers in a retail store

A. fixtures
B. floor
C. transportation
D. salesforce
Answer» A. fixtures
127.

A retailer select a site such as,......

A. he should get return on investment
B. run business successfully
C. maximum sale
D. all the above
Answer» D. all the above
128.

Purchasing products occasionally is,........ Factor

A. geography
B. demography
C. behavioural
D. none of these
Answer» C. behavioural
129.

Income is .....,factor of segmentation

A. geography
B. demography
C. behavioural
D. none of these
Answer» B. demography
130.

Segmentation reduces unecessary........ of the organization

A. expenses
B. efforts
C. production
D. all the above
Answer» A. expenses
131.

Which element identifies the strategic factors that determine the future of a firm?

A. evaluation and control.
B. environmental scanning.
C. strategy formulation.
D. strategy implementation.
Answer» B. environmental scanning.
132.

. In which of the following pricing approaches is pricing based on consumer demand?

A. functional approach.
B. business approach.
C. market approach.
D. innovative approach.
Answer» C. market approach.
133.

. Consumer do their own picking, pay in cash and carry the merchandise away A.

A. tomated vending
B. super market
C. the cash and carry
D. direct response retail
Answer» C. the cash and carry
134.

At what stage is the threat from competitors at its peak in an industry?

A. growth stage.
B. embryonic stage.
C. mature stage.
D. shakeout stage
Answer» A. growth stage.
135.

The word “retail” has been derived from which word?

A. Latine
B. French
C. Greek
D. Persian
Answer» B. French
136.

Who is the last link in the chain connecting the producer and customer ?

A. wholesaler
B. agent
C. retailer
D. storekeeper
Answer» C. retailer
137.

Internet marketing and telemarketing are the recent trends in ……….. business

A. retail
B. wholesale
C. conventional
D. manufacturing
Answer» A. retail
138.

MRP stands for.

A. minimum retail price
B. maximum retail price
C. minimum rate of profit
D. maximum rate of profit
Answer» B. maximum retail price
139.

Multiple shops are also known as –

A. self service stores
B. chain stores
C. shopping by post
D. departmental stores
Answer» B. chain stores
140.

Door to door selling is carried out by

A. hawkers and peddlers
B. cheap jacks
C. second shop
D. retailers
Answer» A. hawkers and peddlers
141.

There is no shop assistants in a

A. super bazaar
B. departmental store
C. multiple shop
D. second shop
Answer» A. super bazaar
142.

No middle men is involved in –

A. wholesale trade
B. retail trade
C. direct marketing
D. indirect marketing
Answer» C. direct marketing
143.

Shopping malls, super markets and hypermarkets come under which type of marketing?

A. wholesale
B. retail
C. direct marketing
D. agent service
Answer» B. retail
144.

Which of the following statement about retail marketing is true

A. sells products to other businesses
B. sells products to a company that resells them
C. sells products to final consumers
D. sells products for one's own use
Answer» C. sells products to final consumers
145.

A multi channel retailer sells merchandise

A. over telephone
B. through retail stores
C. over internet
D. over more than one channel;
Answer» D. over more than one channel;
146.

E-retailing refers to

A. sales of electronic items
B. catalog shopping
C. computerized store
D. retailing and shopping through internet
Answer» D. retailing and shopping through internet
147.

What is the full form of VAT?

A. value added tax
B. very important additional tax
C. value additional tax
D. value added theory
Answer» A. value added tax
148.

Mail order retailing is the same as:

A. Direct selling
B. In Home retailing
C. E-tailing
D. Catalog retailing
Answer» D. Catalog retailing
149.

All of the following are types of non store retailing, except

A. Catalog retailing
B. Vending Machines
C. Chain store
D. Direct Mail
Answer» C. Chain store
150.

Person to person interaction between a retailer and a prospective customer is:

A. Direct marketing
B. Automatic selling
C. Direct selling
D. Buying service
Answer» C. Direct selling

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