McqMate
These multiple-choice questions (MCQs) are designed to enhance your knowledge and understanding in the following areas: Bachelor of Business Administration (BBA) , Bachelor of Commerce (B Com) , Bachelor of Business Administration in Human Resource Management (BBA HRM) .
| 351. |
A GD is highly structured because: |
| A. | It is coordinated by a moderator |
| B. | It measures group communication skills |
| C. | Members have to listen to the views of others |
| D. | The topic, time and number of participants are all decided in advance |
| Answer» D. The topic, time and number of participants are all decided in advance | |
| 352. |
Which of the following indicates the correct sequence of the elements of communication in the communication process? |
| A. | Sender, Receiver, Channel, Message, Feedback |
| B. | Receiver, Feedback, Sender, Message, Channel |
| C. | Sender, Channel, Message, feedback, Receiver |
| D. | Sender, Message, Channel, Receiver, Feedback |
| Answer» D. Sender, Message, Channel, Receiver, Feedback | |
| 353. |
Which of the following is/are barriers of listening? |
| A. | Sluggishness |
| B. | Premature evaluation |
| C. | External distractions |
| D. | All of these. |
| Answer» D. All of these. | |
| 354. |
----------listening occurs when you go beyond what is being said and try to fathom what is not being said. |
| A. | Deep |
| B. | Passive |
| C. | Full |
| D. | Discriminative |
| Answer» A. Deep | |
| 355. |
Four essential elements of good listening process are: |
| A. | Attention, Hear, Understand, Respond |
| B. | Attention, Hear, Understand, Remember |
| C. | Accept, Hear, Update, Remember |
| D. | Adopt, Hear, Understand, Respond |
| Answer» B. Attention, Hear, Understand, Remember | |
| 356. |
An important function of -------- listening is to build a rapport with another person |
| A. | Deep listening |
| B. | False listening |
| C. | Relationship listening |
| D. | None of these. |
| Answer» C. Relationship listening | |
| 357. |
"The concept the individual has of himself as a physical, social and spiritual or moral being" is: |
| A. | Self esteem |
| B. | Self perception |
| C. | Self concept |
| D. | Stereo typing |
| Answer» C. Self concept | |
| 358. |
----------- is a person's belief about his' or her chances of successfully accomplishing a specific task. |
| A. | Self esteem |
| B. | Self perception |
| C. | Self concept |
| D. | Self Efficacy |
| Answer» D. Self Efficacy | |
| 359. |
Which of the following is not a component of attitude? |
| A. | Affective |
| B. | Cognitive |
| C. | Openness |
| D. | Intentional |
| Answer» C. Openness | |
| 360. |
Communication meant for changing the attitude of others is known as----------- - communication. |
| A. | Directive |
| B. | Mass |
| C. | Persuasive |
| D. | All the above. |
| Answer» C. Persuasive | |
| 361. |
Chronemics is also known as------- language. |
| A. | Space |
| B. | Time |
| C. | Body |
| D. | Eye |
| Answer» B. Time | |
| 362. |
---------- is the interpretation of sensory data so as to gather meaningful ideas. |
| A. | Sensation |
| B. | Retention |
| C. | Perception |
| D. | Cognition |
| Answer» C. Perception | |
| 363. |
Transactional analysis (TA) was developed by: |
| A. | Elton Mayo |
| B. | Weber |
| C. | Maslow |
| D. | Eric Berne |
| Answer» D. Eric Berne | |
| 364. |
------------ Means how our voice stress, pause, sigh etc.communicates. |
| A. | Paralanguage |
| B. | Body language |
| C. | Gestures |
| D. | Proxemics |
| Answer» A. Paralanguage | |
| 365. |
------------ tells how our body communicates. |
| A. | Paralanguage |
| B. | Kinesics |
| C. | Chronemics |
| D. | Proxemics |
| Answer» B. Kinesics | |
| 366. |
--------- is talking to oneself in one’s own mind such as soliloquies, asides in dramatic work etc. |
| A. | Dialogue |
| B. | Interpersonal communication |
| C. | Intrapersonal communication |
| D. | Unilateral communication. |
| Answer» C. Intrapersonal communication | |
| 367. |
--- -----is exchange of messages between two persons such as conversation, dialogue, interview etc. |
| A. | Soliloquies |
| B. | Interpersonal communication |
| C. | Intrapersonal communication |
| D. | Mass communication. |
| Answer» B. Interpersonal communication | |
| 368. |
Class room teaching and directors meeting are the examples of : |
| A. | Mass communication |
| B. | Intrapersonal communication |
| C. | Group communication |
| D. | All of these. |
| Answer» C. Group communication | |
| 369. |
Communication through news papers and television are known as: |
| A. | Group communication |
| B. | Interpersonal communication |
| C. | Mass communication |
| D. | None of these. |
| Answer» C. Mass communication | |
| 370. |
In ----------speakers’ choice of words unintentionally communicates something more than what the actual words state. |
| A. | Unintended communication |
| B. | Meta communication |
| C. | Active communication |
| D. | Fathom communication |
| Answer» B. Meta communication | |
| 371. |
---------- communication refers to the communication between a superior and a subordinate through scalar chain. |
| A. | Wheel communication |
| B. | Chain communication |
| C. | Circular communication |
| D. | Free flow communication. |
| Answer» B. Chain communication | |
| 372. |
In ------------ form of communication, all the subordinates of a superior talk to one another through his medium and the superior works as a hub. |
| A. | Wheel communication |
| B. | Chain communication |
| C. | Circular communication |
| D. | Free flow communication. |
| Answer» A. Wheel communication | |
| 373. |
This communication takes place among the members of a group where every member of a group can communicate with the nearest two members. |
| A. | Wheel communication |
| B. | Chain communication |
| C. | Circular communication |
| D. | Free flow communication. |
| Answer» C. Circular communication | |
| 374. |
In ---------- form of communication, a subordinate is permitted to communicate with the boss of his boss. |
| A. | Wheel |
| B. | Chain |
| C. | Circular |
| D. | Inverted “V” |
| Answer» D. Inverted “V” | |
| 375. |
Any letter designed and directed to the exchange of information connected with trade and trade related activities is known as: |
| A. | Business Report |
| B. | Business enquiry |
| C. | Business letter |
| D. | Business memos |
| Answer» C. Business letter | |
| 376. |
Which of the following is not a type of business letter? |
| A. | Business enquiry |
| B. | Sales letter |
| C. | Quotations |
| D. | Reference letter. |
| Answer» D. Reference letter. | |
| 377. |
Which of the following is/are business letters? |
| A. | Refusal letter |
| B. | Customer relation letter |
| C. | Order status letter |
| D. | All of these. |
| Answer» D. All of these. | |
| 378. |
Comparing to resume,------------ is more academic oriented. |
| A. | Cover letter |
| B. | Interview |
| C. | Curriculum Vitae |
| D. | Bio-data |
| Answer» C. Curriculum Vitae | |
| 379. |
----------is a kind of written announcement that is distributed to a large number of people to convey any commercial or non-commercial message at minimum time, costs and efforts. |
| A. | Memo |
| B. | Notice |
| C. | Circular |
| D. | Publicity |
| Answer» C. Circular | |
| 380. |
In ------------- layout of letter, every line begins at left margin and thus makes each paragraph look like a distinct block of message. |
| A. | Full block |
| B. | Semi-block |
| C. | Simplified |
| D. | All the above. |
| Answer» A. Full block | |
| 381. |
The purpose of a -------------- is to help the management identify the reasons underlying a situation that management already know. |
| A. | Report |
| B. | Memos |
| C. | Letters |
| D. | Circulars |
| Answer» A. Report | |
| 382. |
Which of the following is /are element of body of a business report? |
| A. | Glossary |
| B. | Cover letter |
| C. | Recommendation |
| D. | Executive summery |
| Answer» C. Recommendation | |
| 383. |
Which of the following is not an element of front matters of business report? |
| A. | Introduction |
| B. | Cover letter |
| C. | Acknowledgement |
| D. | Table of contents |
| Answer» A. Introduction | |
| 384. |
Which of the following is not an element of back matters of business report? |
| A. | Appendix |
| B. | List of references |
| C. | Bibliography |
| D. | Conclusion |
| Answer» D. Conclusion | |
| 385. |
. Which of the following is not a basic part of report? |
| A. | Introduction |
| B. | Discussion |
| C. | Executive summery |
| D. | Glossary |
| Answer» D. Glossary | |
| 386. |
. Which of the following is a basic part of report? |
| A. | Cover |
| B. | Recommendation |
| C. | Title page |
| D. | Glossary |
| Answer» B. Recommendation | |
| 387. |
------------ indicates the hierarchy of topics and their sequences. |
| A. | Appendix |
| B. | List of references |
| C. | Bibliography |
| D. | Table of contents |
| Answer» D. Table of contents | |
| 388. |
A------------ includes rules for forming compound words, abbreviating technical terms, and writing unusual or difficult words |
| A. | Appendix |
| B. | List of references |
| C. | Bibliography |
| D. | Glossary |
| Answer» D. Glossary | |
| 389. |
Which is NOT one of the three purposes for giving oral presentations? |
| A. | To persuade |
| B. | To debate |
| C. | To build goodwill |
| D. | To inform |
| Answer» B. To debate | |
| 390. |
Denotations and Connotations are ------------ barriers in communication process. |
| A. | Physical barriers |
| B. | Semantic barriers |
| C. | Encoding barriers |
| D. | Technical barriers |
| Answer» B. Semantic barriers | |
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