McqMate
These multiple-choice questions (MCQs) are designed to enhance your knowledge and understanding in the following areas: Bachelor of Business Administration (BBA) , Bachelor of Commerce (B Com) , Bachelor of Business Administration in Human Resource Management (BBA HRM) .
| 301. |
Type of listening in which we learn to discern the difference in sounds. |
| A. | Discriminative listening |
| B. | Biased listening |
| C. | Evaluative listening |
| D. | Appreciative listening |
| Answer» A. Discriminative listening | |
| 302. |
In ............. , the receiver holds preconceived notions, which shape the way a receiver decodes the sender's message. |
| A. | Discriminative listening |
| B. | Biased listening |
| C. | Evaluative listening |
| D. | Appreciative listening |
| Answer» B. Biased listening | |
| 303. |
.......is also referred to as critical/judgmental listening |
| A. | Discriminative listening |
| B. | Biased listening |
| C. | Evaluative listening |
| D. | Appreciative listening |
| Answer» C. Evaluative listening | |
| 304. |
--------------- takes place when you listen to only those things that you want to hear or to those that you interested |
| A. | Discriminative listening |
| B. | Biased listening |
| C. | Selective Listening |
| D. | Appreciative listening |
| Answer» D. Appreciative listening | |
| 305. |
In .................. form of communication, a subordinate is permitted to communicate with the boss of his boss. |
| A. | Chain |
| B. | Circular |
| C. | Inverted V |
| D. | Wheel |
| Answer» C. Inverted V | |
| 306. |
............... Involves how we arrange personal space and what we arrange in it |
| A. | Kinesics |
| B. | Proxemics |
| C. | Time language |
| D. | Paralanguage |
| Answer» B. Proxemics | |
| 307. |
. ..................... is the study of body physical movements. |
| A. | Kinesics |
| B. | Proxemics |
| C. | Time language |
| D. | Paralanguage |
| Answer» A. Kinesics | |
| 308. |
It involves how we say something in different pitch, tone and voice modulation such as slow or fast. |
| A. | Kinesics |
| B. | Proxemics |
| C. | Time language |
| D. | Paralanguage |
| Answer» D. Paralanguage | |
| 309. |
.................. are our body parts especially arms, legs, hands and head convey meaning. |
| A. | Gestures |
| B. | Proxemics |
| C. | Time language |
| D. | Paralanguage |
| Answer» A. Gestures | |
| 310. |
Small cards that contain the important points of presentation is known as: |
| A. | Hand-outs |
| B. | Cue-cards |
| C. | Attention grabbers |
| D. | None of these |
| Answer» A. Hand-outs | |
| 311. |
Different components of the presentation that attract the attention of audience are: |
| A. | Hand-outs |
| B. | Cue-cards |
| C. | Attention grabbers |
| D. | None of these |
| Answer» C. Attention grabbers | |
| 312. |
Materials distributed to the audience to supplement the contents of the presentation is: |
| A. | Hand-outs |
| B. | Cue-cards |
| C. | Attention grabbers |
| D. | None of these |
| Answer» A. Hand-outs | |
| 313. |
Which of the following is / are 7 Cs of presentation? |
| A. | Clarity |
| B. | Conciseness |
| C. | Candidness |
| D. | All the above |
| Answer» D. All the above | |
| 314. |
Which of the following is /are not 7Cs of presentation? |
| A. | Clarity |
| B. | Consideration |
| C. | Concreteness |
| D. | Collectiveness |
| Answer» D. Collectiveness | |
| 315. |
Our purpose in a ------------ presentation is to convince your listeners to accept your proposal |
| A. | Informative |
| B. | Persuasive |
| C. | Image building |
| D. | Multipurpose |
| Answer» C. Image building | |
| 316. |
Our purpose in a ---------- presentation is to move your audience to take your suggested action. |
| A. | Informative |
| B. | Persuasive |
| C. | Image building |
| D. | Decision making |
| Answer» B. Persuasive | |
| 317. |
--------- in communication increases credibility of the sender of message |
| A. | Clarity |
| B. | Correctness |
| C. | Concreteness |
| D. | Consideration |
| Answer» C. Concreteness | |
| 318. |
---------- presentations include talks, seminars, proposals, workshops, conferences, and meetings the presenter or presenters share their expertise, and information is exchanged. |
| A. | Informative |
| B. | Persuasive |
| C. | Image building |
| D. | Decision making |
| Answer» A. Informative | |
| 319. |
Evaluation Parameters of Group discussion includes: |
| A. | Personality |
| B. | Communication |
| C. | Leadership |
| D. | All the above |
| Answer» D. All the above | |
| 320. |
-------------- is a systematic oral exchange of information, views and opinions about a topic, issue, problem or situation among members of a group who share certain common objectives. |
| A. | Presentation |
| B. | Group discussion |
| C. | Group interview |
| D. | All of these |
| Answer» B. Group discussion | |
| 321. |
A................ focuses on your skills and experience, rather than on your chronological work history |
| A. | Functional resume |
| B. | Mini resume |
| C. | Combination resume |
| D. | Chronological resume |
| Answer» A. Functional resume | |
| 322. |
A --------- Starts by listing your work history, with the most recent position listed first. |
| A. | Functional resume |
| B. | Mini resume |
| C. | Combination resume |
| D. | Chronological resume |
| Answer» D. Chronological resume | |
| 323. |
Curriculum vitae is known as- |
| A. | Personal profile |
| B. | Personal data sheet |
| C. | Qualification sheet |
| D. | All the above |
| Answer» D. All the above | |
| 324. |
-------- are used by an organisation as a means of having written records of established practices such as instructions on how to undertake specific tasks and work policies. |
| A. | Manuals |
| B. | Memos |
| C. | Letters |
| D. | All the above |
| Answer» A. Manuals | |
| 325. |
............. are usually the least formal method of written communication within the workplace and will usually include various notices or information relating to welfare and safety issues; |
| A. | Manuals |
| B. | Memos |
| C. | Letters |
| D. | Circulars |
| Answer» A. Manuals | |
| 326. |
--------------- is also known as Non-directed interview. |
| A. | Structured |
| B. | Unstructured |
| C. | Depth |
| D. | Exit |
| Answer» B. Unstructured | |
| 327. |
Formal Interview is also known as............. |
| A. | Planned interview |
| B. | Unstructured interview |
| C. | Group interview |
| D. | None of these |
| Answer» A. Planned interview | |
| 328. |
A ----------- letter should be organized like sales letter |
| A. | Resume |
| B. | Curriculum vitae |
| C. | Application letter |
| D. | All the above |
| Answer» C. Application letter | |
| 329. |
A ----------- is also known as a ’cover letter’ |
| A. | Resume |
| B. | Curriculum vitae |
| C. | Application letter |
| D. | Sales letter |
| Answer» C. Application letter | |
| 330. |
------------ is a document sent with your resume to provide additional information on your skills and experience. |
| A. | Hand-outs |
| B. | Curriculum vitae |
| C. | Application letter |
| D. | Sales letter |
| Answer» B. Curriculum vitae | |
| 331. |
A synopsis of the most relevant professional experiences you have for the particular job for which you are applying. |
| A. | Resume |
| B. | Curriculum vitae |
| C. | Application letter |
| D. | Hand-outs |
| Answer» A. Resume | |
| 332. |
A summary of your educational and academic backgrounds as well as teaching and research experience, publications, presentations, awards, honours and affiliations. |
| A. | Resume |
| B. | Curriculum vitae |
| C. | Application letter |
| D. | Hand-outs |
| Answer» B. Curriculum vitae | |
| 333. |
. ------------ is an assigned communication for a purpose and for specific receiver or reader. |
| A. | Report |
| B. | Memos |
| C. | Letters |
| D. | Circulars |
| Answer» A. Report | |
| 334. |
Business Letters that please the receiver are called |
| A. | Good news letter |
| B. | Praising letter |
| C. | Routine letter |
| D. | All the above. |
| Answer» B. Praising letter | |
| 335. |
The business letter that neither please nor displease the receiver, but are received with interest are known as |
| A. | Good news letter |
| B. | Praising letter |
| C. | Routine letter |
| D. | All the above. |
| Answer» C. Routine letter | |
| 336. |
The word “memo” is a short form for : |
| A. | Memory |
| B. | Memorizing |
| C. | Memorandum |
| D. | Members order |
| Answer» C. Memorandum | |
| 337. |
Memo is derived from a Latin word which means : |
| A. | A thing which must be remembered |
| B. | A thing which must be memorized |
| C. | A thing which must be written |
| D. | A thing which must be communicated |
| Answer» A. A thing which must be remembered | |
| 338. |
One characteristic of a memo is : |
| A. | Formal |
| B. | Tool for external communication |
| C. | Concise |
| D. | Pretentious |
| Answer» A. Formal | |
| 339. |
All the following are principles of business letter writing, except: |
| A. | Consideration |
| B. | Correctness |
| C. | Conciseness |
| D. | Concurrency |
| Answer» D. Concurrency | |
| 340. |
Which of the following is not a compulsory part of a business letter? |
| A. | Salutation |
| B. | Close |
| C. | Attention line |
| D. | Body |
| Answer» B. Close | |
| 341. |
The quality of a report is determined mainly by: |
| A. | The language of the report |
| B. | The visual aspects |
| C. | The length of the report |
| D. | The accuracy of the data |
| Answer» D. The accuracy of the data | |
| 342. |
A resume summarizes the following: |
| A. | Strengths and weaknesses |
| B. | Personality |
| C. | Education and experience |
| D. | Hobbies |
| Answer» C. Education and experience | |
| 343. |
Which of the following is characteristic of a chronological resume? |
| A. | Appropriate for experienced candidates |
| B. | Mentions most recent job or qualification first |
| C. | Appropriate when education and experience are unrelated to the job applied for |
| D. | Both a & b |
| Answer» D. Both a & b | |
| 344. |
The main purpose of a group discussion is to measure: |
| A. | Knowledge |
| B. | Personality |
| C. | Group communication skills |
| D. | Leadership skills |
| Answer» C. Group communication skills | |
| 345. |
The primary role of a moderator is to: |
| A. | Facilitate the smooth functioning of the GD |
| B. | Keep track of time |
| C. | Announce the GD topic |
| D. | Interfere during the GD |
| Answer» A. Facilitate the smooth functioning of the GD | |
| 346. |
Arriving ahead of time for a meeting is an example of : |
| A. | Feedback |
| B. | body language |
| C. | Non-verbal communication |
| D. | Verbal communication |
| Answer» C. Non-verbal communication | |
| 347. |
The message sent is not always the same as the meaning attached to the message. This is because of the: |
| A. | Wrong sender |
| B. | Wrong medium |
| C. | Faulty message |
| D. | Inaccurate decoding |
| Answer» D. Inaccurate decoding | |
| 348. |
Wrong decoding means: |
| A. | Badly worded message |
| B. | Message sent to wrong receiver |
| C. | Interpreted meaning is different from intended message |
| D. | Message sent by wrong sender |
| Answer» C. Interpreted meaning is different from intended message | |
| 349. |
Consideration in a business letter means: |
| A. | Stressing the “me” attitude |
| B. | Using first person pronouns |
| C. | Stressing the “you” attitude |
| D. | Appealing to the sender’s interest |
| Answer» C. Stressing the “you” attitude | |
| 350. |
The resume should be written before the job application letter because: |
| A. | The resume is seen first |
| B. | The resume helps to decide what to highlight in the letter |
| C. | The resume is more important than the letter |
| D. | Most employers do not read application letters |
| Answer» C. The resume is more important than the letter | |
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