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160+ Production and Operations Management Solved MCQs

These multiple-choice questions (MCQs) are designed to enhance your knowledge and understanding in the following areas: Bachelor of Business Administration in Computer Applications (BBA [CA]) , Bachelor of Business Administration (BBA) .

151.

Capacity decisions have a direct influence on performance of production system in respect of ________

A. delivery performance
B. quality control
C. plant size
D. manpower
Answer» A. delivery performance
152.

Productivity measurement is complicated by _____________.

A. the competition\s output .
B. the fact that precise units of measure are often unavailable .
C. stable quality .
D. the workforce size .
Answer» B. the fact that precise units of measure are often unavailable .
153.

The total of all outputs produced by the transformation process divided by the total of the inputs is __________.

A. utilization .
B. greater in manufacturing than in services .
C. defined only for manufacturing firms .
D. multi-factor productivity .
Answer» D. multi-factor productivity .
154.

Which of the following inputs has the greatest potential to increase productivity?

A. labor .
B. globalization .
C. management .
D. capital .
Answer» C. management .
155.

Productivity can be improved by __________.

A. increasing inputs while holding outputs steady .
B. decreasing outputs while holding inputs steady .
C. increasing inputs and outputs in the same proportion .
D. decreasing inputs while holding outputs steady .
Answer» D. decreasing inputs while holding outputs steady .
156.

The service sector has lower productivity improvements than the manufacturing sector because ___________.

A. the service sector uses less skilled labor than manufacturing .
B. the quality of output is lower in services than manufacturing .
C. services usually are labor intensive .
D. service sector productivity is hard to measure .
Answer» C. services usually are labor intensive .
157.

Productivity tends to be more difficult to improve in the service sector because the work is _________________.

A. often difficult to automate .
B. typically labor intensive .
C. frequently individually processed and customised.
D. often an intellectual task performed by professionals.
Answer» C. frequently individually processed and customised.
158.

________family is primarily concerned with quality management.

A. iso 9004.
B. iso 14000.
C. iso 9000.
D. iso 14001.
Answer» C. iso 9000.
159.

Select the odd one which is not the required document for the ISO certificate?

A. quality policy manual.
B. quality system procedures.
C. records.
D. contract review.
Answer» D. contract review.
160.

_________is carried out to verify whether a quality system is effective and suitable.

A. quality audit.
B. quality assurance audit.
C. quality verification.
D. quality analysis.
Answer» A. quality audit.
161.

Performance appraisal is also known as ______.

A. merit rating.
B. quality rating .
C. credit rating.
D. critical rating.
Answer» A. merit rating.
162.

Select the odd one which is not the dimension of quality?

A. response.
B. reliability.
C. reputation.
D. reassurance.
Answer» D. reassurance.
163.

Supplier rating system is also referred to as a _________used to obtain an over all rating of suppliers performance.

A. score card system.
B. open ended system .
C. credit card system .
D. sub system.
Answer» A. score card system.
164.

The term muda in TQM refers to ______ classes of waste.

A. six.
B. seven.
C. eight .
D. nine.
Answer» B. seven.
165.

RPN in total quality management denotes _______.

A. risk priority number.
B. return priority number.
C. risk preference number.
D. return preference number.
Answer» A. risk priority number.
166.

A _____________ is something which is offered to customers to satisfy their needs or wants.

A. process.
B. price.
C. promotion.
D. product.
Answer» D. product.
167.

Production is the process by which raw materials and other inputs are converted in to ______________.

A. finished product.
B. services.
C. satisfaction.
D. loyalty.
Answer» A. finished product.
168.

Production is the process by which raw materials and other inputs are converted in Ato ______________.

A. finished product.
B. services.
C. satisfaction.
D. loyalty.
Answer» A. finished product.

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