McqMate
These multiple-choice questions (MCQs) are designed to enhance your knowledge and understanding in the following areas: Bachelor of Business Administration in Human Resource Management (BBA HRM) , Master of Business Administration (MBA) .
Chapters
| 1. |
______ signifies a system of shared meaning held by the members that distinguish one organization from another organization |
| A. | organizational change |
| B. | organizational development |
| C. | organizational culture |
| D. | group dynamics |
| Answer» C. organizational culture | |
| 2. |
An organization emphasized that its employees should dress formally but did n not consider it to be absolutely essential for the firm. What are such norms termed as? |
| A. | relevant norms |
| B. | irrelevant norms |
| C. | flexible norms |
| D. | functional norms |
| Answer» C. flexible norms | |
| 3. |
Vijay was employed in the production department of a firm manufacturing textiles. He was well behaved and agreed to the norms of the organization. Vijay who accepts all the organizational norms is a |
| A. | assertive |
| B. | conformist |
| C. | rebel |
| D. | perfectionist |
| Answer» B. conformist | |
| 4. |
Of the four approaches adopted by international operations, which approach tries to create value by emphasizing on local responsiveness |
| A. | the multi domestic |
| B. | the international |
| C. | the global |
| D. | the translational |
| Answer» A. the multi domestic | |
| 5. |
_________ council studies absenteeism at the workplace and recommends steps to reduce it at the lowest level of worker participation |
| A. | shop council |
| B. | plant council |
| C. | unit council |
| D. | joint council |
| Answer» C. unit council | |
| 6. |
The ______ council usually deals with matters pertaining to the operational, economic and financial, personnel, welfare and environment areas at a level above the shop/department level |
| A. | shop council |
| B. | plant council |
| C. | unit council |
| D. | joint council |
| Answer» B. plant council | |
| 7. |
Appraisal of an employee by supervisor, self, peers, subordinates and customers is termed as |
| A. | team appraisal |
| B. | balanced scorecard method |
| C. | 360 degree appraisal |
| D. | critical incident method |
| Answer» C. 360 degree appraisal | |
| 8. |
Rajan believes that all those from Xavier's are arrogant and complacent. This is reflected in his performance appraisal of Preethi, who is from Xaviers. This is an example of |
| A. | halo effect |
| B. | perceptual effect |
| C. | stereotyping |
| D. | stringency effect |
| Answer» C. stereotyping | |
| 9. |
If the appraiser allows a single characteristic of the appraisee to dominate his judgement of the employee performance, it is termed as |
| A. | halo effect |
| B. | stereotyping |
| C. | perceptual set |
| D. | primacy effect |
| Answer» A. halo effect | |
| 10. |
Hitesh is a good salesman and works for an ITcompany. But, his performance in 2001-02 was affected because of the slump in the ITmarket. However, his boss fails to acknowledge it and rates his performance as poor. This is an example of |
| A. | stereotyping |
| B. | primacy effect |
| C. | fundamental attribution error |
| D. | halo effect |
| Answer» C. fundamental attribution error | |
| 11. |
Veena always awards high ratings to all her subordinates irrespective of their performance levels. She is affected by |
| A. | leniency effect |
| B. | primacy effect |
| C. | recency effect |
| D. | tringency effect |
| Answer» A. leniency effect | |
| 12. |
One of the main reasons for the negative attitude of employees towards performance appraisal is |
| A. | it is associated with pay |
| B. | it gives away how bad they are |
| C. | it tends to become subjective because of poor implementation |
| D. | it is not useful for any other organizational activity |
| Answer» C. it tends to become subjective because of poor implementation | |
| 13. |
Supratim has been promoted to the post of an Area Sales Manager just last week, but finds himself lacking in some areas. His performance can be improved by |
| A. | reprimanding him |
| B. | training him |
| C. | linking his pay to performance |
| D. | providing him with an assistant |
| Answer» B. training him | |
| 14. |
The performance appraisal method that channelises employee efforts with organizational goals is |
| A. | bars |
| B. | 360 degree appraisal |
| C. | balanced scorecard |
| D. | management by objectives |
| Answer» D. management by objectives | |
| 15. |
Psychology oriented factor of production is |
| A. | land |
| B. | finance |
| C. | machine |
| D. | labour |
| Answer» D. labour | |
| 16. |
A statement containing the details of works to be performed & responsibilities involved is known as. |
| A. | job analysis |
| B. | job evaluation |
| C. | job specification |
| D. | job description |
| Answer» A. job analysis | |
| 17. |
Recruiting is ____________. |
| A. | selecting people |
| B. | offering job |
| C. | appointing people |
| D. | discovering of potential |
| Answer» B. offering job | |
| 18. |
A performance appraisal is a process of evaluating employees. |
| A. | behaviour at job |
| B. | contribution towards job |
| C. | character |
| D. | quantity of work done |
| Answer» B. contribution towards job | |
| 19. |
Man to Man comparison is one of the methods of |
| A. | selection |
| B. | grading |
| C. | performance appraisal |
| D. | merit rating |
| Answer» C. performance appraisal | |
| 20. |
____________ is a strategy for acquisition, utilization, improvement & presentation of an organizational human resources. |
| A. | man power planning |
| B. | personal administration |
| C. | personal management |
| D. | personal policy |
| Answer» A. man power planning | |
| 21. |
Job satisfaction is high when there is |
| A. | low morale |
| B. | high wage |
| C. | low wage |
| D. | high morale |
| Answer» D. high morale | |
| 22. |
Direct compensation towards the contribution of labour is |
| A. | money |
| B. | pay |
| C. | reward |
| D. | wages |
| Answer» A. money | |
| 23. |
Job analysis is a systematic exploration of the activities surrounding a job. It define the jobs. |
| A. | responsibilities &duties |
| B. | accountability & duties |
| C. | responsibilities & accountability |
| D. | responsibilities, accountability, duties. |
| Answer» D. responsibilities, accountability, duties. | |
| 24. |
On-the-job management development techniques include. |
| A. | job rotation |
| B. | sensitivity training |
| C. | coaching |
| D. | transactional analysis |
| Answer» C. coaching | |
| 25. |
______ is a process of matching the qualification of applicants with the web requirements. |
| A. | recruitment |
| B. | promotion. |
| C. | selection |
| D. | training |
| Answer» A. recruitment | |
| 26. |
_______ is the ideal or target to achieve through higher productivity. |
| A. | fair wages |
| B. | minimum wages |
| C. | livingwages |
| D. | normal wages |
| Answer» A. fair wages | |
| 27. |
According to Tuckman and Jensen, the stage where the group resolves its conflict is called. |
| A. | forming |
| B. | norming |
| C. | performing |
| D. | adjourning |
| Answer» B. norming | |
| 28. |
. ____________is the tendency of highly cohesive groups to value consensus at the price of decision quality. |
| A. | group thinks |
| B. | group process |
| C. | group norms |
| D. | group development |
| Answer» A. group thinks | |
| 29. |
________ are the rules of pattern and behaviour that are expected from all team members. |
| A. | norms |
| B. | policies |
| C. | procedures |
| D. | role |
| Answer» A. norms | |
| 30. |
Which of the following are not the features of team empowerment? |
| A. | potency |
| B. | autonomy |
| C. | impact |
| D. | role ambiguity |
| Answer» D. role ambiguity | |
| 31. |
The ability and willingness of group members to set goals and work towards their accomplishment is known as _______. |
| A. | group maturity |
| B. | team spirit |
| C. | mbo |
| D. | participation |
| Answer» A. group maturity | |
| 32. |
Recruitment and selection must be effective to ensure it. |
| A. | offsets high labour turnover |
| B. | delivers the highest caliber of individuals at optimum most |
| C. | to have a surprise in case of sickness and absence |
| D. | encourages new blood into the organization |
| Answer» B. delivers the highest caliber of individuals at optimum most | |
| 33. |
Too great a reliance on internal recruitment can result in. |
| A. | reduced job performance |
| B. | higher labour turnover |
| C. | internal conflict |
| D. | poor group dynamics |
| Answer» A. reduced job performance | |
| 34. |
Why can altruism as an approach to discipline be regarded as an essential element? |
| A. | it is an essential requirement for survival |
| B. | to maintain good employee relations |
| C. | to demonstrate who’s boss |
| D. | to re-establish a welfare approach to hr |
| Answer» B. to maintain good employee relations | |
| 35. |
What will make some organizations more successful and there more likely to survive and prosper then others? |
| A. | creating cultures and system in which staff can use their talents |
| B. | creating management system to ensure high performance from everyone |
| C. | creating superior organizations |
| D. | only recruiting talented people |
| Answer» B. creating management system to ensure high performance from everyone | |
| 36. |
A performance rating system is |
| A. | a grade or score relating to overall performance |
| B. | details of the extent to which work objectives were met |
| C. | last year objectives |
| D. | achievements during the year |
| Answer» A. a grade or score relating to overall performance | |
| 37. |
360% feedback involves appraisals by. |
| A. | line managers |
| B. | subordinates |
| C. | superiors. |
| D. | superiors. |
| Answer» D. superiors. | |
| 38. |
The role in which a manager led his subordinates and motivating them for willing cooperation is called as. |
| A. | monitoring role |
| B. | disseminator role |
| C. | entrepreneur role |
| D. | leader role |
| Answer» D. leader role | |
| 39. |
Manager serves as a connecting link between his organization and outsiders is called as. |
| A. | spokes person role |
| B. | liaison role |
| C. | disseminator role. |
| D. | entrepreneur role |
| Answer» B. liaison role | |
| 40. |
Manager represents his organization or unit while interacting with outsiders is called as. |
| A. | disseminator role |
| B. | spokes person |
| C. | resource allocator |
| D. | entrepreneur role |
| Answer» B. spokes person | |
| 41. |
‘psyche’ means. |
| A. | physical |
| B. | mind |
| C. | behaviour |
| D. | attitude |
| Answer» B. mind | |
| 42. |
"Soma" means |
| A. | body |
| B. | mind |
| C. | behaviour |
| D. | attitute |
| Answer» A. body | |
| 43. |
Which is the scientific method in accumulating knowledge about man’s social behavior |
| A. | anthropology |
| B. | social work |
| C. | sociology |
| D. | psychology |
| Answer» C. sociology | |
| 44. |
A person should get orders and instruction from only one superior is called as |
| A. | power |
| B. | unity of direction |
| C. | unity of command |
| D. | scalar chain |
| Answer» C. unity of command | |
| 45. |
Division of work to take the advantage of. |
| A. | discipline |
| B. | specialization |
| C. | aptitude |
| D. | productivity |
| Answer» B. specialization | |
| 46. |
Esprit de corps denotes |
| A. | team work |
| B. | union is strength |
| C. | unity of command |
| D. | communication |
| Answer» B. union is strength | |
| 47. |
Communication going up through each position in the line of authority |
| A. | order |
| B. | equity |
| C. | scalar chain |
| D. | formal communication |
| Answer» C. scalar chain | |
| 48. |
Organization which have objective of making profit are called. |
| A. | economic organization |
| B. | political organization |
| C. | integrated organization |
| D. | pattern or maintenance organization. |
| Answer» A. economic organization | |
| 49. |
Under which of the following organization industrial, commercial and trading concern are included. |
| A. | political organization |
| B. | integrated organization |
| C. | economic organization |
| D. | maintenance organization |
| Answer» C. economic organization | |
| 50. |
Balance theory was developed by. |
| A. | osgood and tannenbaum |
| B. | heider |
| C. | rosenber |
| D. | festinger |
| Answer» B. heider | |
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