McqMate
These multiple-choice questions (MCQs) are designed to enhance your knowledge and understanding in the following areas: Bachelor of Business Administration (BBA) .
| 101. |
The gift of logistics system is the same level of customer service can be maintained with a………… |
| A. | higher inventory |
| B. | lower inventory |
| C. | total inventory |
| D. | valued inventory |
| Answer» B. lower inventory | |
| 102. |
The term Logistics stems from the Greek word………… |
| A. | logico |
| B. | lobistico |
| C. | logisticos |
| D. | logo |
| Answer» C. logisticos | |
| 103. |
………..technical report (1981)defines logistics as the science of planning and carrying out the movement and maintenance of forces. |
| A. | japan air force |
| B. | indian air force |
| C. | briton ait force |
| D. | us air force |
| Answer» D. us air force | |
| 104. |
In the evolution of logistics ,the objective of maximize the profit by a corresponding maximization of sales was the objective in ………..stage. |
| A. | independent business function era (till 1950) |
| B. | limited internally integrated business function era (1960-70) |
| C. | fully internally integrated business function era (1980s) |
| D. | externally integrated business function era (1990s) |
| Answer» A. independent business function era (till 1950) | |
| 105. |
To control cost and output was the survival of the firm in the competitive market due to their price based competitive capacity, this was the objective in…………era of logistic evolution. |
| A. | independent business function era (till 1950) |
| B. | limited internally integrated business function era (1960-70) |
| C. | fully internally integrated business function era (1980s) |
| D. | externally integrated business function era (1990s) |
| Answer» B. limited internally integrated business function era (1960-70) | |
| 106. |
The overall performance of corporate enterprises in terms of increased productivity ,profitability, and market share were the out put in………..stage of logistic evolution. |
| A. | independent business function era (till 1950) |
| B. | limited internally integrated business function era (1960-70) |
| C. | fully internally integrated business function era (1980s) |
| D. | externally integrated business function era (1990s) |
| Answer» C. fully internally integrated business function era (1980s) | |
| 107. |
The out put of …………era is the maximization of customer value and harmonious long –run relationship between all supply chain members. |
| A. | independent business function era (till 1950) |
| B. | limited internally integrated business function era (1960-70) |
| C. | fully internally integrated business function era (1980s) |
| D. | externally integrated business function era (1990s) |
| Answer» D. externally integrated business function era (1990s) | |
| 108. |
Strategic logistics planning process starts with the definition of…………… |
| A. | corporate vision |
| B. | logistic strategic analysis |
| C. | logistic planning |
| D. | managing change |
| Answer» A. corporate vision | |
| 109. |
After defining corporate vision, the next step in strategic planning process is………. |
| A. | corporate vision |
| B. | logistic strategic analysis |
| C. | logistic planning |
| D. | managing change |
| Answer» B. logistic strategic analysis | |
| 110. |
The effective implementation of logistic strategy includes in………… stage. |
| A. | corporate vision |
| B. | logistic strategic analysis |
| C. | logistic planning |
| D. | managing change |
| Answer» C. logistic planning | |
| 111. |
The managing change by developing a cohesive environment in the organization is included in …………….stage of strategic planning process. |
| A. | corporate vision |
| B. | logistic strategic analysis |
| C. | logistic planning |
| D. | managing change |
| Answer» D. managing change | |
| 112. |
Proper definition and communication of logistics…………objective are prerequisites for the development,implementation,administration,and control of logistic system design. |
| A. | strategic |
| B. | operational |
| C. | managerial |
| D. | technical |
| Answer» B. operational | |
| 113. |
……….requires cradle –to –cradle logistics |
| A. | quality |
| B. | inventory reduction |
| C. | life cycle support |
| D. | responsiveness. |
| Answer» C. life cycle support | |
| 114. |
……….is a standard of performance. |
| A. | cross docking |
| B. | milk runs |
| C. | autonomation |
| D. | benchmarking |
| Answer» D. benchmarking | |
| 115. |
………is a route in which a truck either delivers product from a single supplier to multiple retailers or goes from multiple suppliers to single retailer. |
| A. | cross docking |
| B. | milk runs |
| C. | autonomation |
| D. | direct shipping |
| Answer» B. milk runs | |
| 116. |
………..is the movement of material from receiving docks directly to the shipping docks. |
| A. | cross docking |
| B. | milk runs |
| C. | autonomation |
| D. | direct shipping |
| Answer» A. cross docking | |
| 117. |
From the following which one is not included in distribution strategies |
| A. | cross docking |
| B. | milk runs |
| C. | autonomation |
| D. | direct shipping |
| Answer» C. autonomation | |
| 118. |
In ………….approch the supplier and not the retailer, is responsible formanaging and replenishing inventory. |
| A. | jit |
| B. | qrm |
| C. | vmi |
| D. | mrp |
| Answer» C. vmi | |
| 119. |
The father of JIT |
| A. | taylor |
| B. | taiichi ohno |
| C. | james morehouse |
| D. | drucker |
| Answer» B. taiichi ohno | |
| 120. |
………..means to build in a mechanism a means to prevent mass production of defective work in machine or product line. |
| A. | kenban system |
| B. | autonomation |
| C. | two-bin system |
| D. | jit |
| Answer» B. autonomation | |
| 121. |
………is a information system to harmoniously control the production quantities in every process .It is a tool to achieve just –in – time production. |
| A. | kenban system |
| B. | autonomation |
| C. | two-bin system |
| D. | jit |
| Answer» A. kenban system | |
| 122. |
………..is a company wide strategy to cut lead times in all phases of manufacturing and office operation. |
| A. | jit |
| B. | qrm |
| C. | vmi |
| D. | mrp |
| Answer» B. qrm | |
| 123. |
………..is a small group of employees in the same work area or doing similar work who voluntarily meet regularly to identify,analyse and resolve work related problems leading to improvement in their total performance. |
| A. | quality council |
| B. | quality method |
| C. | quality system |
| D. | quality circles |
| Answer» D. quality circles | |
| 124. |
In order to build quality in the culture, a……………..is established to provide overall direction.It is the driver for the TQM engine. |
| A. | quality council |
| B. | quality method |
| C. | quality system |
| D. | quality circles |
| Answer» A. quality council | |
| 125. |
Public responsibility is a…………..in TQM. |
| A. | technique |
| B. | process |
| C. | method |
| D. | principle |
| Answer» D. principle | |
| 126. |
The five pillars of TQMinclude- product,process,system,people,and…………... |
| A. | motivation |
| B. | communication |
| C. | leadership |
| D. | supervision |
| Answer» C. leadership | |
| 127. |
Quality planning does not include |
| A. | identify the customers |
| B. | determine their needs |
| C. | determine levels of management |
| D. | optimize the product features to meet our and customer needs. |
| Answer» C. determine levels of management | |
| 128. |
Broadly quality does not include |
| A. | fitness for use |
| B. | grade |
| C. | degree of excellence |
| D. | price |
| Answer» D. price | |
| 129. |
From the following which one is not included in quality cost. |
| A. | internal failure cost |
| B. | appraisal cost |
| C. | prevention cost |
| D. | implicit cost |
| Answer» D. implicit cost | |
| 130. |
"Quality is defined by the customer" is |
| A. | an unrealistic definition of quality |
| B. | a user-based definition of quality |
| C. | a manufacturing-based definition of quality |
| D. | a product-based definition of quality |
| Answer» B. a user-based definition of quality | |
| 131. |
According to the manufacturing-based definition of quality, |
| A. | quality is the degree of excellence at an acceptable price and the control of variability at an acceptable cost |
| B. | quality depends on how well the product fits patterns of consumer preferences |
| C. | even though quality cannot be defined, you know what it is |
| D. | quality is the degree to which a specific product conforms to standards |
| Answer» D. quality is the degree to which a specific product conforms to standards | |
| 132. |
Inspection, scrap, and repair are examples of |
| A. | internal costs |
| B. | external costs |
| C. | costs of dissatisfaction |
| D. | societal costs |
| Answer» A. internal costs | |
| 133. |
ISO 9000 seeks standardization in terms of |
| A. | products |
| B. | production procedures |
| C. | suppliers' specifications |
| D. | procedures to manage quality |
| Answer» D. procedures to manage quality | |
| 134. |
Which of the following is true about ISO 14000 certification? |
| A. | it is a prerequisite for iso 9000 certification |
| B. | it indicates a higher level of adherence to standards than iso 9000 |
| C. | it is only sought by companies exporting their goods |
| D. | it deals with environmental management |
| Answer» D. it deals with environmental management | |
| 135. |
Total Quality Management emphasizes |
| A. | the responsibility of the quality control staff to identify and solve all quality-related problems |
| B. | a commitment to quality that goes beyond internal company issues to suppliers and customers |
| C. | a system where strong managers are the only decision makers |
| D. | a process where mostly statisticians get involved |
| Answer» B. a commitment to quality that goes beyond internal company issues to suppliers and customers | |
| 136. |
A successful TQM program incorporates all of the following except |
| A. | continuous improvement |
| B. | employment involvement |
| C. | benchmarking |
| D. | centralized decision making authority |
| Answer» D. centralized decision making authority | |
| 137. |
Based on his 14 Points, Deming is a strong proponent of |
| A. | inspection at the end of the production process |
| B. | an increase in numerical quotas to boost productivity |
| C. | looking for the cheapest supplier |
| D. | training and knowledge |
| Answer» D. training and knowledge | |
| 138. |
The philosophy of zero defects is |
| A. | unrealistic |
| B. | prohibitively costly |
| C. | an ultimate goal; in practice, 1 to 2% defects is acceptable |
| D. | consistent with the commitment to continuous improvement |
| Answer» D. consistent with the commitment to continuous improvement | |
| 139. |
The process of identifying other organizations that are best at some facet of your operations and then modeling your organization after them is known as |
| A. | continuous improvement |
| B. | employee empowerment |
| C. | benchmarking |
| D. | copycatting |
| Answer» C. benchmarking | |
| 140. |
Costs of dissatisfaction, repair costs, and warranty costs are elements of cost in the |
| A. | taguchi loss function |
| B. | pareto chart |
| C. | iso 9000 quality cost calculator |
| D. | process chart |
| Answer» A. taguchi loss function | |
| 141. |
A quality loss function utilizes all of the following costs except |
| A. | the cost of scrap and repair |
| B. | the cost of customer dissatisfaction |
| C. | inspection, warranty, and service costs |
| D. | sales costs |
| Answer» D. sales costs | |
| 142. |
Pareto charts are used to |
| A. | identify inspection points in a process |
| B. | outline production schedules |
| C. | organize errors, problems or defects |
| D. | show material flow |
| Answer» C. organize errors, problems or defects | |
| 143. |
Pareto charts are used to |
| A. | identify inspection points in a process |
| B. | organize errors, problems or defects |
| C. | outline production schedules |
| D. | show an assembly sequence |
| Answer» B. organize errors, problems or defects | |
| 144. |
Among the tools of TQM, the tool ordinarily used to aid in understanding the sequence of events through which a product travels is a |
| A. | pareto chart |
| B. | flow chart |
| C. | check sheet |
| D. | taguchi map |
| Answer» B. flow chart | |
| 145. |
The process improvement technique that sorts the "vital few" from the "trivial many" is |
| A. | taguchi analysis |
| B. | pareto analysis |
| C. | benchmarking |
| D. | yamaguchi analysis |
| Answer» B. pareto analysis | |
| 146. |
A fishbone diagram is also known as a |
| A. | cause-and-effect diagram |
| B. | poka-yoke diagram |
| C. | kaizen diagram |
| D. | taguchi diagram |
| Answer» A. cause-and-effect diagram | |
| 147. |
If a sample of parts is measured and the mean of the measurements is outside the control limits the process is |
| A. | in control, but not capable of producing within the established control limits |
| B. | out of control and the process should be investigated for assignable variation |
| C. | within the established control limits with only natural causes of variation |
| D. | monitored closely to see if the next sample mean will also fall outside the control limits |
| Answer» B. out of control and the process should be investigated for assignable variation | |
| 148. |
A quality circle holds a brainstorming session and attempts to identify the factors responsible for flaws in a product. Which tool do you suggest they use to organize their findings? |
| A. | ishikawa diagram |
| B. | pareto chart |
| C. | process chart |
| D. | control charts |
| Answer» A. ishikawa diagram | |
| 149. |
When a sample measurement falls inside the control limits, it means that |
| A. | each unit manufactured is good enough to sell |
| B. | the process limits cannot be determined statistically |
| C. | the process output exceeds the requirements |
| D. | if there is no other pattern in the samples, the process is in control |
| Answer» D. if there is no other pattern in the samples, the process is in control | |
| 150. |
The goal of inspection is to |
| A. | detect a bad process immediately |
| B. | add value to a product or service |
| C. | correct deficiencies in products |
| D. | correct system deficiencies |
| Answer» A. detect a bad process immediately | |
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