McqMate
These multiple-choice questions (MCQs) are designed to enhance your knowledge and understanding in the following areas: Bachelor of Business Administration (BBA) .
| 51. |
In supply chain process………….is defined as “the act of buying all those activities necessary to acquire goods and services consistent with user requirements. |
| A. | collection |
| B. | buying |
| C. | procurement |
| D. | assembling |
| Answer» C. procurement | |
| 52. |
The procurement process in supply chain management renamed by Global Supply Chain Forum as…………. |
| A. | demand management |
| B. | manufacturing flow management |
| C. | returns management |
| D. | supplier relationship management |
| Answer» D. supplier relationship management | |
| 53. |
The returns process in supply chain management renamed by Global Supply Chain Forum as…………….. |
| A. | returns management |
| B. | supplier relationship management |
| C. | order fulfillment |
| D. | demand management |
| Answer» A. returns management | |
| 54. |
The activities in supply chain process reside inside a……………,but an entire process will not be contained with in one function. |
| A. | process |
| B. | activity |
| C. | functional silo |
| D. | objective |
| Answer» C. functional silo | |
| 55. |
In CRM customer teams tailor……………… to meet the needs of key accounts and segments of other customers. |
| A. | product and service agreements |
| B. | plan service agreements |
| C. | policy service agreements |
| D. | promotion service agreements |
| Answer» A. product and service agreements | |
| 56. |
In CRM – PSA stands for………. |
| A. | product and service agreements |
| B. | plan service agreements |
| C. | policy service agreements |
| D. | promotion service agreements |
| Answer» A. product and service agreements | |
| 57. |
At………… level ,the CRM process provides the framework for managing relationships with customers . |
| A. | operational |
| B. | strategic |
| C. | functional |
| D. | activity |
| Answer» B. strategic | |
| 58. |
The…………….process is the firms face to the customer. |
| A. | customer relationship management |
| B. | demand management |
| C. | procurement management |
| D. | customer service management |
| Answer» D. customer service management | |
| 59. |
At strategic level ,the customer service management process is concerned with designing the process for managing the ……… |
| A. | crm |
| B. | psa |
| C. | cpfr |
| D. | vmi |
| Answer» B. psa | |
| 60. |
The …………….. management process needs to balance the customers requirements with the firms supply capabilities. |
| A. | customer relationship management |
| B. | customer service management |
| C. | demand management |
| D. | operational management |
| Answer» C. demand management | |
| 61. |
VMI stands for…………. |
| A. | vendor managed inventory |
| B. | value managed inventory |
| C. | vendor marketing inventory |
| D. | value marketing inventory |
| Answer» A. vendor managed inventory | |
| 62. |
An effective ……….process in supply chain requires integration of firms manufacturing ,logistics and marketing plans. |
| A. | crm |
| B. | customer service management |
| C. | order fulfillment |
| D. | demand management |
| Answer» C. order fulfillment | |
| 63. |
………….. process in supply chain includes all activities necessary for managing the product flow through the manufacturing facilities and for obtaining ,implementing and managing flexibility. |
| A. | manufacturing flow management |
| B. | customer relationship management |
| C. | customer service management |
| D. | demand management |
| Answer» A. manufacturing flow management | |
| 64. |
…………is the process in supply chain that defines how a company interacts with its suppliers. |
| A. | customer relationship management |
| B. | demand management |
| C. | supplier relationship management |
| D. | manufacturing flow management |
| Answer» C. supplier relationship management | |
| 65. |
Time to market is a critical objective of ………process in supply chain. |
| A. | product development and commercialization |
| B. | demand management |
| C. | manufacturing flow management |
| D. | order fulfillment |
| Answer» A. product development and commercialization | |
| 66. |
Effective management of the ………….process in supply chain enables theb firm to identify productivity improvement opportunities and breakthrough projects. |
| A. | product development and commercialization |
| B. | demand management |
| C. | manufacturing flow management |
| D. | returns management |
| Answer» D. returns management | |
| 67. |
Logistics system follows the principle of ………………advantage. |
| A. | comparative |
| B. | co-operative |
| C. | discriminating |
| D. | productive |
| Answer» A. comparative | |
| 68. |
Logistics activities provide the bridge between production and market locations that are separated by ……..and…….. |
| A. | place and product |
| B. | time and distance |
| C. | process and programme |
| D. | product and distance |
| Answer» B. time and distance | |
| 69. |
………….management should know much additional revenue would be generated through incremental improvements in the quality of customer service provided. |
| A. | logistic |
| B. | customer relationship |
| C. | customer service |
| D. | demand |
| Answer» A. logistic | |
| 70. |
……………….includes design and administration of systems to control the flow of materials, WIP and finished inventory to support business unit strategy. |
| A. | logistics management |
| B. | materials management |
| C. | bill of materials |
| D. | none |
| Answer» A. logistics management | |
| 71. |
Which is not a part of basic systems of codifications? |
| A. | alphabetical system |
| B. | numerical system |
| C. | colour coding system |
| D. | none of the above |
| Answer» D. none of the above | |
| 72. |
……………and physical distribution are the two major operations of logistics. |
| A. | supply chain management |
| B. | materials management |
| C. | logistics management |
| D. | none |
| Answer» B. materials management | |
| 73. |
…………is the time that elapses between issuing replenishment order and receiving the material in stores. |
| A. | replenishment time |
| B. | lead time |
| C. | idle time |
| D. | none |
| Answer» B. lead time | |
| 74. |
……………is the task of buying goods of right quality, in the right quantities, at the right time and at the right price. |
| A. | supplying |
| B. | purchasing |
| C. | scrutinizing |
| D. | none |
| Answer» B. purchasing | |
| 75. |
Which of the following is not a component of 4PL? |
| A. | control room (intelligence) |
| B. | resource providers |
| C. | information |
| D. | recycling |
| Answer» D. recycling | |
| 76. |
Which of the following is not a part of Supply chain Management system? |
| A. | supplier |
| B. | manufacturer |
| C. | information flow |
| D. | competitor |
| Answer» D. competitor | |
| 77. |
……………………..is the provision of service to customers before, during and after a purchase. |
| A. | customer service |
| B. | product management |
| C. | purchase management |
| D. | none of the above |
| Answer» A. customer service | |
| 78. |
Buying according to the requirements is called ………… |
| A. | seasonal buying |
| B. | hand to mouth buying |
| C. | scheduled buying |
| D. | tender buying |
| Answer» B. hand to mouth buying | |
| 79. |
ROLA in logistic management means………. |
| A. | return on local assets |
| B. | return on logistics assets |
| C. | requirement of local assets |
| D. | requirement of logistics assets |
| Answer» B. return on logistics assets | |
| 80. |
………..is a part of supply chain management |
| A. | financial management |
| B. | human resource management |
| C. | marketing management |
| D. | logistic management |
| Answer» D. logistic management | |
| 81. |
Material management function in logistics management known as ……… |
| A. | out-bound logistics |
| B. | in-bound logistics |
| C. | material logistics |
| D. | production logistics |
| Answer» B. in-bound logistics | |
| 82. |
…………logistics function ensures timely availability of semi processed materials and components inventory to support the production schedule. |
| A. | procurement function |
| B. | production function |
| C. | physical distribution function |
| D. | material management function |
| Answer» B. production function | |
| 83. |
Marketing logistics in logistics management known as……….. |
| A. | out-bound logistics |
| B. | in-bound logistics |
| C. | material logistics |
| D. | production logistics |
| Answer» A. out-bound logistics | |
| 84. |
Production function of logistics is also called ……………… |
| A. | manufacturing function |
| B. | operation function |
| C. | both (a) and (b) |
| D. | none of the above |
| Answer» C. both (a) and (b) | |
| 85. |
…………..system in logistic management refers to a set of activities concerned with storage and flow of all materials,information and control system in a cost-efficient manner. |
| A. | operating |
| B. | physical |
| C. | integrated |
| D. | distribution |
| Answer» C. integrated | |
| 86. |
……………… of a logistic system design taking in to consideration all the costs of the integrated system. |
| A. | inventory anlysis |
| B. | production analysis |
| C. | benefit analysis |
| D. | total cost analysis |
| Answer» D. total cost analysis | |
| 87. |
Apart from economic and non-economic benefits ,…………is the main artery of logistics and supply chain management for the movement of goods. |
| A. | warehousing |
| B. | production |
| C. | storage |
| D. | transportation |
| Answer» D. transportation | |
| 88. |
Modes of transportation includes |
| A. | wholesaler |
| B. | retailer |
| C. | producer |
| D. | pipeline |
| Answer» D. pipeline | |
| 89. |
The determination of transport rate and price are normally based on economic ,shipper and carrier factor, followed by alternative………….. |
| A. | production strategies |
| B. | promotion strategies |
| C. | pricing strategies |
| D. | distribution strategies |
| Answer» C. pricing strategies | |
| 90. |
Material handling is a branch of engineering which deals with the movements of …………between two or more different points. |
| A. | goods |
| B. | material |
| C. | product |
| D. | place |
| Answer» B. material | |
| 91. |
The six Rs abourt operational objective of logistic management includes Right response,Right quality,Right quantity,Right value,Right cost trade- offs,and……….. |
| A. | right production |
| B. | right place |
| C. | right information |
| D. | right person |
| Answer» C. right information | |
| 92. |
From the following which one is not include in inventory management techniques |
| A. | mrp |
| B. | drp |
| C. | tqm |
| D. | jit |
| Answer» C. tqm | |
| 93. |
‘Think on the best and then on the rest’ is related with |
| A. | abc |
| B. | ved |
| C. | jit |
| D. | mrp |
| Answer» A. abc | |
| 94. |
LIS in logistics stands for |
| A. | logistical inventory system |
| B. | logistical investment system |
| C. | logistical input system |
| D. | logistical information system |
| Answer» D. logistical information system | |
| 95. |
………… emphasis on ‘to do what you are best at and leave all other non- value-added activities to more suited players’. |
| A. | core management |
| B. | core competency |
| C. | core production |
| D. | core capacity |
| Answer» B. core competency | |
| 96. |
The business activity of farming out identified non-core activities to external agencies came to be known as……… |
| A. | marketing |
| B. | out sourcing |
| C. | production |
| D. | agency |
| Answer» B. out sourcing | |
| 97. |
3PL providers are specialized service providers with core competency in managing …………… |
| A. | mechanical operation |
| B. | material operation |
| C. | logistics operation |
| D. | finance operation |
| Answer» C. logistics operation | |
| 98. |
Third –party service providers are going for collaborations, mainly with consultancies and technology providers .This evolution in supply chain outsourcing is called………. |
| A. | 3pls |
| B. | 4pls |
| C. | outsourcing |
| D. | amalgamation |
| Answer» B. 4pls | |
| 99. |
……………….. objective in logistics ensure a proper balance between total logistic cost and a desired level of customer service performance. |
| A. | right value |
| B. | right information |
| C. | right quality |
| D. | right cost trade-offs |
| Answer» D. right cost trade-offs | |
| 100. |
Logistics add value by creating ………. Utilities. |
| A. | time and place |
| B. | risk |
| C. | protection |
| D. | promotion |
| Answer» A. time and place | |
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