

McqMate
These multiple-choice questions (MCQs) are designed to enhance your knowledge and understanding in the following areas: Bachelor of Business Administration (BBA) .
101. |
The word “quality” suggests ……in every aspect of the organization |
A. | goodness |
B. | plan |
C. | excellence |
D. | none of this |
Answer» C. excellence |
102. |
Which is not a pillar of TQM |
A. | product |
B. | process |
C. | system |
D. | action |
Answer» D. action |
103. |
Which is/are the benefits of TQM |
A. | improvement in product design |
B. | reduction in operating costs |
C. | reduction in field service costs |
D. | all the above |
Answer» D. all the above |
104. |
….is an approach to creating continuous improvement based on the idea that small, ongoing positive changes |
A. | tqm |
B. | bpr |
C. | kaizen |
D. | lean management |
Answer» C. kaizen |
105. |
..…….is an approach to managing an organization that supports the concept of continuous improvement, a long-term approach to work that systematically seeks to achieve small, incremental changes in processes in order to improve efficiency and quality. |
A. | tqm |
B. | bpr |
C. | kaizen |
D. | lean management |
Answer» D. lean management |
106. |
The term ‘value’ is derived from the French word …………… |
A. | valoir |
B. | valas |
C. | velois |
D. | none of these |
Answer» A. valoir |
107. |
……represent an individual’s highest priorities and deeply held driving forces. |
A. | values |
B. | principles |
C. | culture |
D. | ethics |
Answer» A. values |
108. |
A set of charecteristics that sets one group of people apart from another is called as ………… |
A. | culture |
B. | values |
C. | ethics |
D. | none of these |
Answer» A. culture |
109. |
….. Lean management focuses on |
A. | defining value from the standpoint of the end customer |
B. | eliminating all waste in the business processes |
C. | continuously improving all work processes, purposes and people |
D. | all of the above |
Answer» D. all of the above |
110. |
IEM stands for …………… |
A. | indian economic management |
B. | institute for education in management |
C. | indian ethos in management |
D. | international environmental management |
Answer» C. indian ethos in management |
111. |
Holism means …………. |
A. | oneness |
B. | divinity |
C. | materiality |
D. | all of these |
Answer» A. oneness |
112. |
Indian model of management is………….. |
A. | value driven holistioc |
B. | ratopnal holistic |
C. | hybrid |
D. | noneof these |
Answer» A. value driven holistioc |
113. |
Fundamental theories of Indian Model include……………. |
A. | purushartha theory |
B. | panchakosas theory |
C. | theory of gunas |
D. | all of these |
Answer» D. all of these |
114. |
……refers to certain norms governing the conduct ofworkers involved in a work situation |
A. | team work |
B. | work ethos |
C. | work group |
D. | work management |
Answer» B. work ethos |
115. |
…..seeks to determine normsand values |
A. | culture |
B. | normative science |
C. | value |
D. | none of these. |
Answer» B. normative science |
116. |
……is primarily concerned with the relationship of businessgoals and techniques to specifically human ends |
A. | business ethics |
B. | code of conduct |
C. | allof these |
D. | none |
Answer» A. business ethics |
117. |
……are the principles, which govern and guide business peopleto perform business functions |
A. | business ethics |
B. | code of conduct |
C. | all of these |
D. | none |
Answer» A. business ethics |
118. |
….is the guiding principle for decision making in an economics based view of management |
A. | profit maximization |
B. | wealth maximisation |
C. | value maximization |
D. | none |
Answer» A. profit maximization |
119. |
…………….is a process that allows people to make decisions based on their deeper values which will be economically, socially and environmentally sound. |
A. | holistic approach |
B. | ethics management |
C. | codeof conduct |
D. | none of these |
Answer» A. holistic approach |
120. |
A ……………..is a written document, inspirational in contents and specify clearly what is acceptable or unacceptable behavior at workplace and beyond, when the employees represent their organizations outside. |
A. | code of conduct |
B. | business ethics |
C. | allof these |
D. | none of these |
Answer» A. code of conduct |
121. |
………specifies methods for reporting violations, disciplinary actionfor violations and the structure of the due process to be followed |
A. | business ethics |
B. | code of ethics |
C. | allof these |
D. | none |
Answer» B. code of ethics |
122. |
……is a set of values, beliefs, goals, norms and ways of solvingproblems by the members of the organization. |
A. | corporate culture |
B. | organizational culture |
C. | both of these |
D. | none of these |
Answer» A. corporate culture |
123. |
Which among the following are advantages of managing business ethics in the workplace? |
A. | cultivate strong team work and productivity |
B. | avoid criminal acts |
C. | lower fines |
D. | all of these |
Answer» D. all of these |
124. |
A ……………..is a buzz word to employees to observe ethical norms and forms the basis for rules ofconduct. |
A. | code of ethics |
B. | business ethics |
C. | allof these |
D. | none |
Answer» A. code of ethics |
125. |
……….would be charged with implementing and administering an ethical management programme. |
A. | top management |
B. | ethics management committee |
C. | middle management |
D. | none of these |
Answer» B. ethics management committee |
126. |
When new employees are to be recruited,………….training should be arranged for them. |
A. | apprenticeship |
B. | induction |
C. | vestibule |
D. | none of these |
Answer» B. induction |
127. |
……………….is a new framework for decisions making on all levels that is based on resource management of the whole |
A. | holistic management |
B. | ethics management |
C. | codeof conduct |
D. | none of these |
Answer» A. holistic management |
128. |
……….term includes employees, customers, suppliers and the wider community |
A. | stock holder |
B. | stake holder |
C. | both of these |
D. | none of these |
Answer» B. stake holder |
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