McqMate
These multiple-choice questions (MCQs) are designed to enhance your knowledge and understanding in the following areas: Master of Business Administration (MBA) .
Chapters
| 101. |
Companies that emphasize innovation and creativity are labeled as _____. |
| A. | clubs |
| B. | academies |
| C. | fortresses |
| D. | baseball teams |
| Answer» B. academies | |
| 102. |
In _____, financial and other resources are not available for development so companies tend to rely on hiring talent from the external labor market. |
| A. | clubs |
| B. | fortresses |
| C. | baseball teams |
| D. | academies |
| Answer» D. academies | |
| 103. |
Uniqueness refers to: |
| A. | The employee potential to improve company effectiveness and efficiency. |
| B. | The extent to which training and learning is centralized in an organization. |
| C. | The extent to which employees are rare and specialized and not highly available in the labor market. |
| D. | The picture of the future an organization wants to achieve. |
| Answer» D. The picture of the future an organization wants to achieve. | |
| 104. |
Job-based employees are characterized by: |
| A. | High value and high uniqueness. |
| B. | High value and low uniqueness. |
| C. | Low value and low uniqueness. |
| D. | low value and high uniqueness |
| Answer» A. High value and high uniqueness. | |
| 105. |
Which of the following positions is characterized by high value and low uniqueness? |
| A. | Lab technician |
| B. | Scientist |
| C. | Secretarial staff |
| D. | Legal adviser |
| Answer» B. Scientist | |
| 106. |
Companies adopting the _____ strategy need to train employees in job-search skills and to focus on cross-training remaining employees. |
| A. | concentration |
| B. | disinvestment |
| C. | external growth |
| D. | internal growth |
| Answer» D. internal growth | |
| 107. |
A (n) _____ strategy focuses on new market and product development, innovation, and joint ventures. |
| A. | disinvestment |
| B. | privatization |
| C. | external growth |
| D. | internal growth |
| Answer» B. privatization | |
| 108. |
Development of organizational culture that values creative thinking and analysis is typically the training implication of the _____ strategy. |
| A. | concentration |
| B. | disinvestment |
| C. | internal growth |
| D. | external growth |
| Answer» C. internal growth | |
| 109. |
The unique characteristics of a learning organization is that: |
| A. | the members learn about each other |
| B. | it has the capacity to gather new information and use it for improvement |
| C. | it focuses on selecting new employees who love learning and are highly skilled |
| D. | employees are rewarded for submitting creative suggestions and participating in their implementation |
| Answer» B. it has the capacity to gather new information and use it for improvement | |
| 110. |
The systems model of training contains three phases: __________, training and development, and evaluation. |
| A. | Preparation |
| B. | assessment |
| C. | introduction |
| D. | organizing |
| Answer» B. assessment | |
| 111. |
In assessing training needs, an examination of production efficiency, labor costs, turnover, and accidents would be part of which training needs analysis? |
| A. | Personnel |
| B. | Task |
| C. | Operations |
| D. | organizational |
| Answer» D. organizational | |
| 112. |
The major difference between training and education is that: |
| A. | education refers more to acquiring specific skills. |
| B. | education is more closely related to learning a particular job. |
| C. | training provides more general knowledge. |
| D. | training narrows the range of responses while education broadens the range. |
| Answer» D. training narrows the range of responses while education broadens the range. | |
| 113. |
The best method for conducting a training needs analysis when data needs to be obtained from a large number of employees is |
| A. | Interviews |
| B. | Observations |
| C. | Questionnaires |
| D. | focus groups |
| Answer» C. Questionnaires | |
| 114. |
The process of selectively reinforcing a response to change the behavior of a person is associated with |
| A. | behavioral modeling |
| B. | operant conditioning |
| C. | education |
| D. | learning |
| Answer» B. operant conditioning | |
| 115. |
The concept in social cognitive theory that behavior is influenced by the environment and personality, and that the environment is likewise influenced by behavior and personality, is called |
| A. | dynamic homeostasis |
| B. | reciprocal determinism |
| C. | reverse interactionism |
| D. | inverse influence |
| Answer» B. reciprocal determinism | |
| 116. |
A legitimate difference between andragogy versus methods for teaching children focuses on |
| A. | the ability to utilize past experience in the training |
| B. | the desire to participate in the learning experience |
| C. | the desire for relevant learning that is problem-centered |
| D. | the need to involve the learner in the learning process |
| Answer» A. the ability to utilize past experience in the training | |
| 117. |
Carefully preparing a training manual so that each idea effectively builds on the previous ideas illustrates which training principle? |
| A. | Stimulus: meaningful organization of materials |
| B. | Response: practice and repetition |
| C. | Feedback: knowledge of results |
| D. | Transfer of Training: sequencing the learning |
| Answer» A. Stimulus: meaningful organization of materials | |
| 118. |
What may be particularly necessary as part of the training process where people are working in another country? |
| A. | e-learning |
| B. | discovery learning |
| C. | cross-cultural training |
| D. | activist learning |
| Answer» C. cross-cultural training | |
| 119. |
What is the term used to describe the process of helping a new employee to settle quickly into their job so they become efficient and productive workers? |
| A. | action learning |
| B. | discovery learning |
| C. | sitting by Nellie |
| D. | induction |
| Answer» D. induction | |
| 120. |
The basic managerial skill(s) is(are) |
| A. | To supervise |
| B. | To stimulate |
| C. | To motivate |
| D. | All of the above |
| Answer» D. All of the above | |
| 121. |
Communicating leadership' involves |
| A. | personal competencies |
| B. | interpersonal competencies |
| C. | business management |
| D. | both A and C |
| Answer» B. interpersonal competencies | |
| 122. |
'Managing tasks effectively' comes under |
| A. | personal competencies |
| B. | interpersonal competencies |
| C. | business management |
| D. | Both A and C |
| Answer» A. personal competencies | |
| 123. |
Analyzing and identifying specific skills, needed for specific job is called |
| A. | need analysis competency model |
| B. | competency model |
| C. | task analysis |
| D. | Both A and C |
| Answer» C. task analysis | |
| 124. |
The 'effective negotiation' is included in |
| A. | personal competencies |
| B. | interpersonal competencies |
| C. | business management |
| D. | Both A and C |
| Answer» B. interpersonal competencies | |
| 125. |
A Verification of deficiencies in performance to determine training or job rotation is called |
| A. | need analysis competency model |
| B. | competency model |
| C. | task analysis |
| D. | performance analysis |
| Answer» D. performance analysis | |
| 126. |
The collection of all the exercises and instrument that are used to identify individual needs for development is classified as |
| A. | psychological testing |
| B. | performance appraisals |
| C. | assessment centers |
| D. | both a and c |
| Answer» C. assessment centers | |
| 127. |
The testing techniques which furnish the information about interpersonal traits, job preferences and leadership style are classified as |
| A. | assessment centers |
| B. | succession appraisals |
| C. | psychological testing |
| D. | performance appraisals |
| Answer» A. assessment centers | |
| 128. |
The psychological testing, performance appraisals and the assessment centers are methods used to assess |
| A. | development needs |
| B. | staffing needs |
| C. | tactile learning |
| D. | massed learning |
| Answer» A. development needs | |
| 129. |
The first step in training process is |
| A. | need analysis |
| B. | instructional design |
| C. | implement |
| D. | evaluate |
| Answer» A. need analysis | |
| 130. |
Providing new employees with the basic information regarding background is |
| A. | employee orientation |
| B. | employee training |
| C. | both A and B |
| D. | none of above |
| Answer» A. employee orientation | |
| 131. |
An effective training design should be |
| A. | Learner-focused |
| B. | Trainer focused |
| C. | Company focused |
| D. | Environment focused |
| Answer» A. Learner-focused | |
| 132. |
Training Design involves |
| A. | Stating the training objectives |
| B. | Identifying the learning activities |
| C. | Sequencing the activities in which they have to be held |
| D. | All of the above |
| Answer» D. All of the above | |
| 133. |
The learners who prefer learning by group work practices are called |
| A. | Collaborative Learners |
| B. | Individual Learners |
| C. | Dependent Learners |
| D. | Associative Learners |
| Answer» A. Collaborative Learners | |
| 134. |
The training model that recognizes outside factors to have an impact on the design process is |
| A. | Open Model |
| B. | Closed Model |
| C. | Defined Model |
| D. | Undefined Model |
| Answer» A. Open Model | |
| 135. |
A good training objective should have |
| A. | Desired Outcome |
| B. | Conditions |
| C. | Standards |
| D. | All above |
| Answer» D. All above | |
| 136. |
A course in ___________ designed by the training designer help salesperson to assist the Customers in getting the product to work effectively. |
| A. | Interpersonal skills |
| B. | Product Knowledge |
| C. | Technical Expertise |
| D. | Active Listening |
| Answer» C. Technical Expertise | |
| 137. |
Trainees are generally reluctant to |
| A. | Rewards |
| B. | Role plays |
| C. | Feedback |
| D. | Punishment |
| Answer» B. Role plays | |
| 138. |
Individuals who are given a specific, hard or challenging goal perform better than those given |
| A. | Specific easy goal |
| B. | “Do the best you can” goal |
| C. | No goal |
| D. | All of the above |
| Answer» D. All of the above | |
| 139. |
Performance Goal Orientation focuses on: |
| A. | End Result |
| B. | Learning process |
| C. | Performance |
| D. | Problems |
| Answer» A. End Result | |
| 140. |
The trainer can facilitate the encoding process through a technique called |
| A. | Guided Discovery |
| B. | Symbolic coding |
| C. | Symbolic Rehearsal |
| D. | Unguided Coding |
| Answer» A. Guided Discovery | |
| 141. |
Which of the following is not true about training? |
| A. | It is a short-duration exercise. |
| B. | It is technical in nature. |
| C. | It is primarily for managers and executives. |
| D. | It is concerned with specific job skills. |
| Answer» A. It is a short-duration exercise. | |
| 142. |
In which type of analysis are corporate goals and plans compared with the existing manpower inventory to determine the training needs? |
| A. | Organization analysis |
| B. | Operation analysis |
| C. | Individual analysis |
| D. | None of the above |
| Answer» A. Organization analysis | |
| 143. |
Training concentrates on |
| A. | coaching the members of an organization how to perform effectively in their current jobs |
| B. | expansion of the knowledge and skills of the members of an organization |
| C. | preparing the employees to take on new responsibilities. |
| D. | none of the above. |
| Answer» A. coaching the members of an organization how to perform effectively in their current jobs | |
| 144. |
The process of enhancing the technical skills of workers in a short period is called: |
| A. | Training |
| B. | Development |
| C. | Education |
| D. | none of the above |
| Answer» D. none of the above | |
| 145. |
E-learning is all about: |
| A. | computers and computing |
| B. | being technology-driven |
| C. | electronics |
| D. | experience |
| Answer» A. computers and computing | |
| 146. |
The planned use of networked information and communications technology for the delivery of training is called |
| A. | e-learning |
| B. | role playing |
| C. | case study |
| D. | programmed learning |
| Answer» D. programmed learning | |
| 147. |
Which one of the following is a source of assessing training needs? |
| A. | performance evaluation |
| B. | attitude survey |
| C. | advisory panel |
| D. | all of the above |
| Answer» A. performance evaluation | |
| 148. |
Laboratory training is also known by the name |
| A. | sensitivity training |
| B. | job instruction training |
| C. | apprenticeship training |
| D. | none of the above |
| Answer» B. job instruction training | |
| 149. |
_______ method creates a situation that is as far as possible a replica of the real situation for imparting training. |
| A. | The programmed learning |
| B. | The Simulation |
| C. | The case study |
| D. | The lecture |
| Answer» C. The case study | |
| 150. |
A team of learners working online in a real-time mode using the Internet is known as |
| A. | individualized self-paced e-learning online |
| B. | individualized self-paced e-learning offline |
| C. | group-based e-learning synchronously |
| D. | group-based e-learning asynchronously |
| Answer» D. group-based e-learning asynchronously | |
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