1. |
________ can be defined as the relationship between the management and employees of an industry |
A. | interpersonal relations |
B. | industrial relations |
C. | organizational relations |
D. | employment relations |
Answer» B. industrial relations |
2. |
One of the major reasons for line staff conflict is |
A. | empathy towards the limitations of each other |
B. | complete understanding of the business by the staff function |
C. | prejudice and bias against each other |
D. | strategic orientation of the staff function |
Answer» C. prejudice and bias against each other |
3. |
_______ is a continuous association of wage earners for the purpose of protecting and advancing the conditions of their working lives |
A. | management |
B. | trade union |
C. | quality circle |
D. | productivity circle |
Answer» B. trade union |
4. |
The first stage in grievance redressal is handled by the |
A. | organizational head |
B. | hr department |
C. | arbitrator |
D. | supervisor |
Answer» D. supervisor |
5. |
The method of smoothing out differences to resolve a conflict between two parties in view of larger interests is |
A. | avoidance |
B. | accommodation |
C. | arbitration |
D. | mediation |
Answer» B. accommodation |
6. |
___ is employee self control which prompts him to willingly cooperate with the organizational standards, rules, objectives etc |
A. | culture |
B. | behavior |
C. | discipline |
D. | trust |
Answer» C. discipline |
7. |
Corrective action should be immediate, impartial and consistent with a warning- this is called the |
A. | common disciplinary rule |
B. | red hot stove rule |
C. | ciscos disciplinary rule |
D. | yellow hot stove rule |
Answer» B. red hot stove rule |
8. |
In India, the regulation of employment and conditions of employment are governed by |
A. | the trade unions act, 1926 |
B. | the industrial disputes act, 1947 |
C. | the factories act, 1948 |
D. | the workmens compensation act, 1923 |
Answer» C. the factories act, 1948 |
9. |
Human capital is ________. |
A. | knowledge and experience. |
B. | personal productivity. |
C. | personal creativity |
D. | all the above. |
Answer» D. all the above. |
10. |
Workman’s compensation Act in. |
A. | 1923 |
B. | 1924 |
C. | 1932 |
D. | 1933 |
Answer» A. 1923 |
11. |
Industrial relation sense is used in. |
A. | usa |
B. | india |
C. | china |
D. | japan |
Answer» C. china |
12. |
Ratan got a shock when he was suspended for smoking in the office premises. He says he never knew a puff came with such a heavy tag attached to it. This is an example of |
A. | negative feedback |
B. | lack of communication |
C. | immediate action |
D. | late intervention |
Answer» B. lack of communication |
13. |
The object of trade union is to. |
A. | get higher wages |
B. | to protect labour |
C. | get higher standard of living. |
D. | to protect labour & society |
Answer» C. get higher standard of living. |
14. |
Grievances affect the employees |
A. | promotion |
B. | training |
C. | wages |
D. | morale |
Answer» D. morale |
15. |
Collective bargaining is an action of |
A. | an individual |
B. | manager |
C. | state |
D. | group |
Answer» D. group |
16. |
What does discipline mean in the context of the workplace? |
A. | enforcing compliance and order |
B. | a system of rules designed to improve and correct behaviour through teaching or training |
C. | punishment |
D. | exercising control |
Answer» B. a system of rules designed to improve and correct behaviour through teaching or training |
17. |
What could be the best approach for an organization to sustain in a dynamic environment? |
A. | be stagnant |
B. | responsive to change |
C. | reluctant to change. |
D. | merge with others. |
Answer» B. responsive to change |
18. |
A practice used by companies to assign their costly activities to outside providers is known as: |
A. | planning. |
B. | decentralization. |
C. | restructuring |
D. | outsourcing |
Answer» D. outsourcing |
19. |
Leaders perform: |
A. | decisional roles. |
B. | informal roles. |
C. | informational roles. |
D. | interpersonal roles |
Answer» A. decisional roles. |
20. |
Organizations take inputs from: |
A. | rules & policies. |
B. | internal environment |
C. | external environment |
D. | legislations & litigations. |
Answer» A. rules & policies. |
21. |
Brain drain is one of the: |
A. | organizational threat. |
B. | organizational opportunity. |
C. | organizational strength |
D. | organizational weakness. |
Answer» A. organizational threat. |
22. |
Shifting from manual to computerized system is resulted due to: |
A. | workforce diversity. |
B. | technological advancement |
C. | stake holders involvement |
D. | globalization. |
Answer» B. technological advancement |
23. |
. Reactive approach to overcome the influence of discriminatory practices occurred in the past is referred as: |
A. | equal employment opportunity. |
B. | affirmative action |
C. | hr planning |
D. | litigation process |
Answer» B. affirmative action |
24. |
Organizations put maximum effort in measuring performance of organizational people because: |
A. | it makes procedures cost effective. |
B. | it helps in detecting the problems |
C. | it leads to product innovation |
D. | it assists in implementing new technology |
Answer» B. it helps in detecting the problems |
25. |
In order to promote unbiased management, organizations should develop: |
A. | powerful union. |
B. | strategic alliance |
C. | legal compliance. |
D. | stakeholder influence. |
Answer» C. legal compliance. |
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