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290+ Industrial Relations Solved MCQs

These multiple-choice questions (MCQs) are designed to enhance your knowledge and understanding in the following areas: Bachelor of Business Administration (BBA) , Bachelor of Business Administration in Human Resource Management (BBA HRM) .

51.

Which of these refers to the temporary, part-time and self-employed workers

A. internal labor force.
B. contingent work force.
C. high-performance work systems.
D. downsized employees
Answer» B. contingent work force.
52.

How has technology changed HRM practices

A. recruiting using the web generates smaller, more focused applicant pools.
B. employee training is offered through scheduled classes rather than on demand
C. electronic resumes take less time to evaluate than paper resumes.
D. none of the given options.
Answer» A. recruiting using the web generates smaller, more focused applicant pools.
53.

How do companies facilitate workforce diversity

A. rely on external support systems for minority workers.
B. encourage employees to challenge the beliefs and values of other employees.
C. build in accountability through surveys and audits.
D. reinforce traditional values.
Answer» B. encourage employees to challenge the beliefs and values of other employees.
54.

A large organization is an EEO employer with an affirmative action plan. Which of these activities is performed as part of the plan

A. all job applicants must have a recommendation from current or past employee
B. insurance premiums from former employers of all applicants are analyzed
C. job requirements are determined based on skills, knowledge and abilities.
D. job announcements are posted on the company bulletin board.
Answer» C. job requirements are determined based on skills, knowledge and abilities.
55.

Wal-Mart differentiates its business by offering the lowest prices. Offering the lowest prices is Wal-Mart’s _________.

A. functional strategy
B. competitive advantage.
C. distinctive competence.
D. corporate strategy
Answer» B. competitive advantage.
56.

.__________ is the process of assessing progress toward strategic goals and taking corrective action as needed.

A. strategic management
B. strategic planning
C. strategic control.
D. diversification.
Answer» C. strategic control.
57.

In most large facilities, who is responsible for reducing unsafe working conditions and reducing unsafe acts by employees?

A. chief executive officer.
B. chief safety officer.
C. occupational safety and health officer
D. chief operations officer
Answer» C. occupational safety and health officer
58.

The relative position of an organization's pay incentives compared to other companies in the same industry is known as

A. pay structure
B. pay appraisal
C. pay level.
D. pay feedback.
Answer» C. pay level.
59.

.Poor quality lateral communication will result in which of the following

A. lack of direction
B. lack of coordination.
C. lack of delegation
D. lack of control
Answer» B. lack of coordination.
60.

The ____ trust is based on the behavioral predictability that comes from a history of interaction

A. deterrence-based.
B. knowledge-based
C. identification-bas
Answer» C. identification-bas
61.

We can define ____ as activities people perform to acquire, enhance, and use power and other resources to obtain their preferred outcomes in a situation of uncertainty or disagreement

A. organizational politics
B. executingauthority
C. collective bargaining
D. position power.
Answer» A. organizational politics
62.

Protection from discrimination, safe working conditions and union formulation are _____ rights, provided to employees

A. contractual.
B. individual.
C. . statutory.
D. organizational.
Answer» C. . statutory.
63.

A situation in labor – management negotiation whereby management prevents union members from returning to work is called _____.

A. grievance
B. strike.
C. arbitration.
D. lockout.
Answer» C. arbitration.
64.

The ______ leadership is a set of abilities that allows the leader to recognize the need for change, to create a vision to guide that change, and to execute that change effectively

A. transformational
B. charismatic.
C. autocratic.
D. transactional.
Answer» A. transformational
65.

To manage employees in a manner that allows human capital to develop as a source of competitive advantage, managers need to be sure to do all of the following except:

A. provide training programs that provide skill enhancement
B. identify, recruit, and hire the best talent available.
C. attach pay to productivity
D. provide opportunities for development on the job
Answer» D. provide opportunities for development on the job
66.

To build human capital in organizations, managers should rely upon staffing programs that focus on:

A. identifying cheap sources of qualified labour.
B. identifying and hiring the best and brightest talent available.
C. identifying college graduates with the requisite skills.
D. identifying individuals with highly specialized skills
Answer» D. identifying individuals with highly specialized skills
67.

An employee's Human Capital belongs to ____.

A. his/her employer.
B. the employee.
C. the government
D. none of these; human capital is not proprietary
Answer» D. none of these; human capital is not proprietary
68.

Historically, which of the following workers have been hit the hardest by layoffs

A. line workers.
B. secretarial and clerical workers
C. white-collar and managerial workers.
D. service workers
Answer» C. white-collar and managerial workers.
69.

The project manager's leadership style should be matched to the corresponding developmental level of the project team and should move through successive steps in the following order

A. disciplinary, autocratic, participative
B. staff planning, team training, performance monitoring
C. team building, team development, responsibility assignment
D. directing, coaching, supporting, delegating.
Answer» D. directing, coaching, supporting, delegating.
70.

Legitimate power is

A. power derived from a person's formal position in the organization.
B. power bestowed due to a person's personal qualities and abilities
C. power earned based on a person's technical knowledge, skill, or expertise in a particular area.
D. power to distribute information as one sees fit.
Answer» A. power derived from a person's formal position in the organization.
71.

A technique for resolving conflict in which the parties agree to have a neutral third party hear the dispute and make a decision is called:

A. negotiation
B. arbitration.
C. smoothing.
D. forcing.
Answer» B. arbitration.
72.

. If more than several departments must be involved in a decision, use of a task force

A. will undermine the authority and power of the project manager
B. should be considered
C. can work as long as those on the task force are experts on the issue
D. all of the above.
Answer» B. should be considered
73.

The key to achieving and maintaining success in the role of a project manager is the use of

A. formal authority
B. reward power.
C. expert power.
D. referent power.
Answer» D. referent power.
74.

W. Edwards Deming would likely say that a policy of ranking employees violates which basic quality principle

A. focus on the process and not the individual
B. guarantee lifetime employment.
C. establish objectives and goals
D. assign 85% of the responsibility to management
Answer» A. focus on the process and not the individual
75.

You have just been assigned as the project manager of a 15 year, 200 trillion dollar project to marry the first couple on Mars. In addition to buying a wedding present, you will probably want to describe which type of project organization in your management plan

A. functional.
B. expeditor.
C. catering.
D. projectized.
Answer» D. projectized.
76.

Team building, with all of its success orientation, may have some limitations under certain identified conditions. Two such conditions are __________

A. poor project tools and lack of project planning
B. lack of top management support and too much supervision by top management.
C. lack of top management support and an inept project manager
D. unproductive people on the project team and an inept project manager.
Answer» D. unproductive people on the project team and an inept project manager.
77.

In building team confidence in himself, a project manager should __________ with team members and avoid __________.

A. set limited times and opportunities for discussions; social contracts
B. encourage open conversations; politics.
C. practice what he preaches; social contracts.
D. encourage frank discussions; making promises.
Answer» B. encourage open conversations; politics.
78.

Pay-For-Performance System

A. seeks to acknowledge differences in employee or group contributions.
B. responds to the fact that organizational performance is a function of individual or group performance
C. uses pay to attract, retain and motivate employees relative to their performance and contribution
D. all of the above
Answer» C. uses pay to attract, retain and motivate employees relative to their performance and contribution
79.

A cultural dimension that affects the success of HRM practices in most countries where relative emphasis is on hierarchical status is called

A. individualism.
B. power distance
C. uncertainity.
D. b. avoidance
Answer» B. power distance
80.

A staff management strategy that hires management from home country to manage a non- home country operation is known as the

A. geocentric approach
B. ethnocentric approach.
C. polycentric approach.
D. nationalistic approach
Answer» A. geocentric approach
81.

_______________ is an ongoing and formalized effort that recognizes employees as valuable organizational resources and focuses on developing them to their fullest, practical performance potential.

A. performance appraisal
B. potential appraisal
Answer» B. potential appraisal
82.

Previous company records & customer satisfaction surveys may serve as a source for:

A. cultivating learning culture within the organization
B. determining deficiency that require training
C. developing career development plans for employees
D. identifying training outcomes through evaluation.
Answer» A. cultivating learning culture within the organization
83.

Jamal Enterprises' top management refused to consider its female marketing manager for the post of Vice President. This action of the company is representing which of the following

A. gender discrimination
B. legal consideration
C. repeat discrimination
D. glass ceiling effect
Answer» A. gender discrimination
84.

Management developed by Manager who actively seek a strong cooperative relationship with their employees are

A. knowledge management
B. learning management
C. participative management.
D. proactive management.
Answer» C. participative management.
85.

Labor union might affect the_____________________ by stressingseniority as the basis for promotions and pay increases

A. training
B. appraisal process
C. allotment
D. amendment
Answer» B. appraisal process
86.

______ requires that supervisors and employees determine objectives for employees to meet during the rating period and the employees appraise how well they have achieved their objectives.

A. mbo
B. bpo
C. rpo
D. apo
Answer» A. mbo
87.

Virtual teams can contribute to better coordination among the team members because

A. technology brings them together on a forum.
B. team members meet physically with each other
C. team members share views among themselves via communication links.
D. team members have the real time environment for interaction.
Answer» A. technology brings them together on a forum.
88.

When the firm changes the way it operates, the process is known as

A. downsizing
B. brain drain
C. restructuring
D. outsourcing
Answer» C. restructuring
89.

Extents of individual freedom and discretion employees have in performing their jobs is Known as_______________

A. capitation
B. flextime
C. empowerment
D. autonomy
Answer» D. autonomy
90.

Office environment that contain harmful airborne chemicals, asbestos, or indoor pollution is referred to_____________

A. homicide
B. sick building
C. green environment
D. environment pollution
Answer» A. homicide
91.

_____________ communication is honest, accurate interpersonal communication that focuses on building and enhancing relationships.

A. supportive
B. grape wine
C. lateral
D. vertical
Answer» A. supportive
92.

Chronic stress is the stress that wears at people day after day. Which of these is an example of chronic stress.

A. an unhappy marriage
B. ongoing money problems
C. dissatisfaction with a job
D. all of the given options
Answer» D. all of the given options
93.

_______________________ is the description of the emotions, attitude, satisfaction, and overall outlook of employees during their time in a workplace environment

A. employee rights
B. employee description
C. employee turnover
D. employee morale
Answer» D. employee morale
94.

A process for managing employee performance and for aligning all employees with key objectives, by assigning financial and nonfinancial goals, monitoring and assessing performance, and quickly taking corrective action.

A. balanced score card
B. employee drum card
C. hr scorecard
D. goal card
Answer» C. hr scorecard
95.

An information technology tool that presents the manager with desktop graphs and charts, so he or she gets a picture of where the company has been and where it's going, in terms of each activity in the strategy map.

A. digital notice board
B. digital dashboard
C. digital announcement
D. digitalisation
Answer» B. digital dashboard
96.

_________________ entails developing skills to discover new products and processes and designing adaptable structures and cultures

A. innovation
B. creativity
C. stubborness
D. assertiveness
Answer» A. innovation
97.

Striking gear or devices for cutting off power is a provision relating to

A. health of workers.
B. wealth of workers.
C. safety of workers .
D. welfare of workers.
Answer» C. safety of workers .
98.

Self acting machine provision comfort of

A. health of workers.
B. wealth of workers.
C. safety of workers .
D. welfare of workers.
Answer» C. safety of workers .
99.

First aid appliance in a provision relates to labour under the provision of

A. health of workers .
B. wealth of workers .
C. safety of workers .
D. welfare of workers.
Answer» B. wealth of workers .
100.

The minimum numbers and workers required for the provision of canteen facilities under the factories act 1948

A. 250 workers .
B. 275 workers .
C. 300 workers.
D. 325 workers .
Answer» A. 250 workers .

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