| 1. |
The term “communis” derived from ___word. |
| A. | Greek. |
| B. | Latin. |
| C. | Chinese. |
| D. | English. |
| Answer» B. Latin. | |
| 2. |
Communication means ___information, feeling and thoughts, with others. |
| A. | To receive. |
| B. | Exchange of. |
| C. | Conveying. |
| D. | All the above. |
| Answer» B. Exchange of. | |
| 3. |
Grapevine communication is associated with _____communication. |
| A. | Formal |
| B. | Informal |
| C. | Horizontal |
| D. | Vertical. |
| Answer» B. Informal | |
| 4. |
Lateral communication is between |
| A. | Superior and subordinate. |
| B. | Same cadre of personal. |
| C. | Subordinate and superior. |
| D. | Among all. |
| Answer» B. Same cadre of personal. | |
| 5. |
Audio Visual communication combines |
| A. | Auditory only. |
| B. | Visual only. |
| C. | Both auditory & visual. |
| D. | Written. |
| Answer» C. Both auditory & visual. | |
| 6. |
Communication problems otherwise known as |
| A. | Enquire. |
| B. | Barriers. |
| C. | Encoding. |
| D. | Decoding. |
| Answer» B. Barriers. | |
| 7. |
Posters fall under _______communication. |
| A. | Oral. |
| B. | Visual. |
| C. | Written. |
| D. | Spoken. |
| Answer» B. Visual. | |
| 8. |
Informal communication is otherwise known as ______ communication. |
| A. | Grapevine. |
| B. | Lateral. |
| C. | Visual. |
| D. | Horizontal. |
| Answer» A. Grapevine. | |
| 9. |
Horizontal communication flows through _______ |
| A. | Face-to-face discussion. |
| B. | Telephonic talk. |
| C. | Periodical meeting. |
| D. | All the above. |
| Answer» D. All the above. | |
| 10. |
Gestural communication is a ______ |
| A. | Non-Verbal Message. |
| B. | Direct conversation. |
| C. | oral communication |
| D. | Written. |
| Answer» A. Non-Verbal Message. | |
| 11. |
Physical Barriers to communication are ______ |
| A. | Time and distance. |
| B. | Interpretation of words. |
| C. | Denotations. |
| D. | Connotations. |
| Answer» A. Time and distance. | |
| 12. |
Communication is derived from a Latin word “Communis” which means |
| A. | Community |
| B. | Share |
| C. | Common |
| D. | Marxist |
| Answer» C. Common | |
| 13. |
Communication starts with: |
| A. | Encoding |
| B. | Sender |
| C. | Channel |
| D. | Feedback |
| Answer» B. Sender | |
| 14. |
The number of key elements in the communication process is : |
| A. | Five |
| B. | Six |
| C. | Seven |
| D. | Four |
| Answer» C. Seven | |
|
Explanation: There are 7 key elements in the communication process: sender, message, encoding, channel, receiver, decoding, and feedback. These elements represent the different stages and components involved in the process of effectively transmitting and receiving information between individuals or groups. |
|
| 15. |
The two broad areas of communication are: |
| A. | Oral and written communication |
| B. | Verbal and written communication |
| C. | Verbal and non-verbal communication |
| D. | Oral and non-verbal communication |
| Answer» C. Verbal and non-verbal communication | |
| 16. |
Which of the following combination is /are example/s of oral communication? |
| A. | Meetings, memos and presentations |
| B. | Meetings, memos and performance reviews |
| C. | Meetings, presentations and performance reviews |
| D. | All the above |
| Answer» C. Meetings, presentations and performance reviews | |
| 17. |
Which of the following combination is /are example/s of written communication? |
| A. | Letters and voicemail |
| B. | Reports and email |
| C. | Circulars and voicemail |
| D. | All the above. |
| Answer» B. Reports and email | |
| 18. |
Orders and directives are the example of: |
| A. | Downward communication |
| B. | Upward communication |
| C. | Diagonal communication |
| D. | Horizontal communication |
| Answer» A. Downward communication | |
| 19. |
Communication between HR manager and salesman is an example of: |
| A. | Horizontal communication |
| B. | Lateral communication |
| C. | Diagonal communication |
| D. | Vertical communication |
| Answer» A. Horizontal communication | |
| 20. |
Diagonal communication is also known as: |
| A. | Cross ward communication |
| B. | Horizontal communication |
| C. | Vertical communication |
| D. | Any of the above |
| Answer» A. Cross ward communication | |
| 21. |
Communication between HR manager and Finance manager is an example of: |
| A. | Downward communication |
| B. | Upward communication |
| C. | Diagonal communication |
| D. | Horizontal communication |
| Answer» D. Horizontal communication | |
| 22. |
Down ward communication and Upward communication are : |
| A. | Vertical communication |
| B. | Horizontal communication |
| C. | Diagonal communication |
| D. | None of these |
| Answer» A. Vertical communication | |
| 23. |
Placement of purchase order to supplier of material is ---------- communication. |
| A. | Vertical communication |
| B. | Horizontal communication |
| C. | Internal communication |
| D. | External communication |
| Answer» D. External communication | |
| 24. |
Receiving a sales order is an example of: |
| A. | Vertical communication |
| B. | Horizontal communication |
| C. | Internal communication |
| D. | External communication |
| Answer» D. External communication | |
| 25. |
--------- Communication can be inward or outward: |
| A. | Vertical communication |
| B. | Horizontal communication |
| C. | Internal communication |
| D. | External communication |
| Answer» D. External communication | |