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200+ Sales and Distribution Management Solved MCQs

These multiple-choice questions (MCQs) are designed to enhance your knowledge and understanding in the following areas: Uncategorized topics .

151.

The act of obtaining a desired object from someone by offering something in return is called as a(n):

A. Transaction
B. Exchange
C. Relationship
D. Value
E. All of these
Answer» B. Exchange
152.

Economists use the term_____________ to refer to a collection of buyers and sellers who transact in a particular product class.

A. Customer
B. Market
C. Experience
D. All of these
E. None of these
Answer» B. Market
153.

Out of the items mentioned below_____________ is NOT a product.

A. Lecture by Shri Sudhansu Maharaj
B. Shimla
C. Visit to Bank’s London office
D. None of these
E. All of these
Answer» C. Visit to Bank’s London office
154.

A product line is a group of related products that function in a similar manner, are sold to the same customer groups, and marketed through the same type of outlets:

A. Group
B. Line
C. Category
D. Market
E. All of these
Answer» B. Line
155.

Which of the following pricing strategies is NOT ideal for new products?

A. Market-Skimming
B. Discriminatory Pricing
C. Promotional Pricing
D. None of these
E. All of these
Answer» B. Discriminatory Pricing
156.

A_________ discount is offered by the seller to intermediary who performs functions like selling, storing and record Keeping.

A. Quantity
B. Trade
C. Cash
D. Seasonal
E. All of these
Answer» B. Trade
157.

In market skimming pricing strategy:

A. Initially price is lower and then it is increased
B. Initially price is higher and then it is reduced
C. Initial price is high and is maintained high
D. None of these
E. All of these
Answer» B. Initially price is higher and then it is reduced
158.

Bank of Mathura is offering 1 % higher interest rate on fixed deposit to senior citizens of 60 years and above. It is practicing ______________.

A. Promotional pricing
B. Psychological pricing
C. Segmental pricing
D. Product mix pricing
E. All of these
Answer» C. Segmental pricing
159.

With___________ pricing, the products are priced below list price (or even below cost) for a temporary period to create buying urgency.

A. Reference
B. By-product
C. Promotional
D. Market penetration
E. All of the above
Answer» C. Promotional
160.

Digital Marketing means:

A. Marketing of digital instruments
B. Marketing through Advertisements
C. Marketing through Internet and Telephones
D. Both 1 & 3
E. None of the above
Answer» C. Marketing through Internet and Telephones
161.

Difference between Direct and Indirect Marketing is:

A. Direct marketing is to employees of the concerned company, while Indirect is to outsiders
B. Direct marketing is to outsider, while Indirect is to employees of the concerned company
C. Direct Marketing is to Bank’s owner, Insiders is to outsiders
D. Direct Marketing is to other Bank’s employees, Indirect outsiders
E. None of these
Answer» A. Direct marketing is to employees of the concerned company, while Indirect is to outsiders
162.

Which of the following is the most logical budget setting method?

A. Affordable method
B. Percentage-of-Sales method
C. Competitive-parity method
D. Objective-and-task method
E. None of these
Answer» D. Objective-and-task method
163.

One common misuse of marketing research findings in contemporary business is the tendency for marketing research to:

A. become a vehicle for pitching the sponsor’s products
B. become a vehicle for discriminating in the marketplace
C. become a means for raising prices
D. become a means for unfair competition
E. none of these
Answer» A. become a vehicle for pitching the sponsor’s products
164.

A ‘Buyers’ Market’ means:

A. buyers are also sellers
B. sellers are also buyers
C. there are no sellers
D. supply exceeds demand
E. none of these
Answer» D. supply exceeds demand
165.

Market share analysis helps to track:

A. Share price movements
B. percentage share of business
C. pricing strategy for share values
D. All of these
E. None of these
Answer» B. percentage share of business
166.

Marketing in Banks is required for:

A. Getting new customers
B. Retaining existing customers
C. Lending
D. Accepting of deposits
E. All of these
Answer» E. All of these
167.

Safe deposit locker can be canvassed among

A. Persons below poverty line
B. All existing account holders
C. ATM cardholders
D. Students
E. None of these
Answer» B. All existing account holders
168.

EMI can be a marketing tool if

A. It is very high
B. EMI is increasing
C. It is very low
D. It is a flat rate
E. None of these
Answer» C. It is very low
169.

The advantages of audience selectivity, no ad competition and personalization apply to which type of media?

A. Newspapers
B. Television
C. Direct Mail
D. Radio
E. None of these
Answer» C. Direct Mail
170.

Costs that do not vary with production or sales levels are called:

A. fixed costs
B. variable costs
C. standard costs
D. independent costs
E. None of these
Answer» A. fixed costs
171.

If a company were to make a product such as a suit of clothes and sold that product to a retailer, the company would have sold to the _______ market.

A. reseller
B. business
C. government
D. service
E. None of these
Answer» A. reseller
172.

The shrinking of distances due to technological advance such as computer and fax connections by telephone, are one characteristic of what new challenge to marketing?

A. Rapid globalization
B. The changing world economy
C. The call for more socially responsible marketing
D. The micro-chip revolution
E. None of these
Answer» A. Rapid globalization
173.

The goal of the marketing logistics system should be to provide:

A. a targeted level of promotional support
B. a targeted level of customer service at the least cost
C. a targeted level of transportation expense ratio
D. a targeted level of field support
E. None of these
Answer» B. a targeted level of customer service at the least cost
174.

The practice of going after a large share of a smaller market or subsets of a few markets is called ____________.

A. undifferentiated marketing
B. differentiated marketing
C. concentrated marketing
D. turbo marketing
E. None of these
Answer» C. concentrated marketing
175.

What are the 4 P’s in Marketing?

A. purpose, place, product and promotion
B. person, place, product and promotion
C. price, place, product and promotion
D. person, price, product and promotion
E. None of these
Answer» C. price, place, product and promotion
176.

Relationship selling means:

A. Cross selling
B. Selling to relatives
C. telemarketing
D. preparing a list of products to sell for customers
E. None of these
Answer» A. Cross selling
177.

Credit cards are used for____________.

A. Cash withdrawals
B. Purchase of air tickets
C. Purchase of consumable items from retail outlets
D. All of these
E. None of these
Answer» D. All of these
178.

Marketing is successful when:

A. Demand exceeds supply
B. Salesman are effectively trained
C. Supply exceeds demand
D. a company sell products at lower price
E. None of these
Answer» C. Supply exceeds demand
179.

A prospect means:

A. a person who is working in a bank/ financial institution
B. details of a company
C. a likely buyer
D. head of an financial institution
E. None of these
Answer» C. a likely buyer
180.

NRI is an easy target for effective marketing because _________.

A. he likes Indian goods
B. he is easily approachable
C. it is cheaper to contact NRISs
D. there are special products designed for NRIs
E. None of the above
Answer» A. he likes Indian goods
181.

Study of marketing environment means

A. study of company’s markets, customers and competitors
B. study of economic environment
C. study of current trends
D. All of these
E. None of these
Answer» D. All of these
182.

A Market plan includes:

A. market objectives
B. market research
C. pricing strategy
D. situation analysis
E. All of these
Answer» E. All of these
183.

Customization is useful for:

A. motivating the sales force
B. to add variety in marketing
C. value added service
D. pleasing target customers
E. None of these
Answer» B. to add variety in marketing
184.

Telemarketing campaigns are resorted to:

A. avoid cold calls
B. avoid buyer resistance
C. avoid seller inhibitions
D. reaching a wider audience
E. none of these
Answer» D. reaching a wider audience
185.

Customer Retention means:

A. retaining the customers at the Bank for the full day
B. quick disposal
C. customers dealing with the same bank for long time
D. better standards
E. None of these
Answer» C. customers dealing with the same bank for long time
186.

The Traditional Marketing style involves

A. Telemarketing
B. Direct Marketing
C. Indirect Marketing
D. Digital Marketing
E. None of these
Answer» B. Direct Marketing
187.

Which is the technique used for effective marketing planning?

A. psychological tools for marketing
B. goal oriented
C. marketing research
D. physical distribution
E. All the above
Answer» E. All the above
188.

‘Niche’ Market means:

A. a free market
B. a social market
C. equity market
D. capital market
E. a specified market for the target group
Answer» E. a specified market for the target group
189.

Banks sell insurance for:

A. Earning more profits
B. Increasing loans
C. Increasing deposits
D. Taking over insurance companies
E. None of these
Answer» A. Earning more profits
190.

The sales process begins with

A. Customer identification
B. Sales presentation
C. Lead generation
D. Sales closure
E. None of these
Answer» C. Lead generation
191.

Service marketing is the same as_____________

A. Transaction marketing
B. Relationship marketing
C. Internal marketing
D. Outdoor marketing
E. None of these
Answer» B. Relationship marketing
192.

Marketing is influenced by______________

A. Product demand
B. Public taste
C. Buyer behaviour
D. Brand image
E. All of the above
Answer» E. All of the above
193.

Market share means_________________

A. Share market
B. Share prices
C. IPOs
D. Scope for marketing
E. Share of business among peers
Answer» E. Share of business among peers
194.

Marketing helps in_____________

A. Boosting production
B. Getting new clients
C. Interacting with strangers
D. All of these
E. None of these
Answer» D. All of these
195.

A DSA (Direct Selling Agent) is one___________

A. Who sells through the internet
B. Who sells direct to the client
C. Who works on the bank counters
D. Who works in bank office setup
E. None of these
Answer» B. Who sells direct to the client
196.

Selling is____________

A. Different from marketing
B. A sub-function of marketing
C. Same as marketing
D. All of these
E. None of these
Answer» E. None of these
197.

A ‘Lead’ in marketing jargon, means___________

A. A metal
B. A leash
C. A likely consumer
D. A team leader
E. None of these
Answer» C. A likely consumer
198.

In Banking services, market can be segmented on the basis of:

A. Density
B. Customers
C. Employee
D. Both 1 and 2
E. Neither 1 nor 2
Answer» C. Employee
199.

Promotion in Marketing means:

A. passing an examination
B. elevation from one grade to another
C. selling the products through various means
D. selling the product in specific areas
E. none of these
Answer» C. selling the products through various means
200.

In ‘Double-win’ strategy:

A. Customer gets an additional benefit
B. Customer gets price debate
C. Both customs and the sales person come out with sense of satisfaction
D. Both (1) and (2)
E. None of these
Answer» B. Customer gets price debate

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