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1. |
The basic managerial skill(s) is (are) |
A. | to supervise |
B. | to motivate |
C. | to stimulate |
D. | all of these |
Answer» D. all of these |
2. |
The actual achievements compared with the objectives of the job is |
A. | job performance |
B. | job evaluation |
C. | job description |
D. | none of these |
Answer» A. job performance |
3. |
HR Planning involves four distinct phases ONE of these stages is |
A. | business scanning |
B. | forecasting human resource records |
C. | organisation development |
D. | planning |
Answer» B. forecasting human resource records |
4. |
Strategic Human Resource management is |
A. | proactive |
B. | reactive |
C. | both |
D. | none of these |
Answer» C. both |
5. |
Job evaluation is based on the: |
A. | complexity of the job to perform |
B. | conceptual skill required by the job |
C. | relative job worth for an organization |
D. | physical skills required by the job |
Answer» A. complexity of the job to perform |
6. |
______________ is a performance measure of both efficiency and effectiveness. |
A. | organisational behaviour |
B. | organisational citizenship |
C. | employee productivity |
D. | none of these |
Answer» C. employee productivity |
7. |
Which performance appraisal methods consumes a lot of time? |
A. | essay method |
B. | rating scales |
C. | critical incident |
D. | tests and observation |
Answer» A. essay method |
8. |
Which of the following is a benefit of employee training? |
A. | improves morale |
B. | helps people identify with organisational goals |
C. | provides a good climate for learning, growth and co - ordination |
D. | none of these |
Answer» B. helps people identify with organisational goals |
9. |
Which of the following is a method used in group or organisational training needs assessment? |
A. | consideration of current and projected changes |
B. | rating scales |
C. | interviews |
D. | questionnaires |
Answer» D. questionnaires |
10. |
Which of these is a hindrance to effective training? |
A. | career planning workshop |
B. | aggregate spending on training is inadequate |
C. | mentoring |
D. | career counselling |
Answer» B. aggregate spending on training is inadequate |
11. |
Which of the forecasting technique is the fastest? |
A. | work study technique |
B. | flow models |
C. | ratio trend analysis |
D. | hr demand forecast |
Answer» C. ratio trend analysis |
12. |
When appraisals are made by superiors, peers, subordinates and clients then it is called ______________. |
A. | 360 degree feedback |
B. | 180 degree feedback |
C. | self - appraisal |
D. | all of these |
Answer» A. 360 degree feedback |
13. |
degree feedback 13. The human resource Manangement helps toi improve the ______________ |
A. | production |
B. | productivity |
C. | power |
D. | produce |
Answer» B. productivity |
14. |
The solution to many so-called 'people problems' is often associated with improving the effectiveness of the recruitment process by: |
A. | having a robust hr department to carry out the process |
B. | outsourcing the hr department |
C. | careful selection of the right people for the job |
D. | devolving to line managers |
Answer» A. having a robust hr department to carry out the process |
15. |
e-HRM stands for |
A. | electronic |
B. | economic |
C. | equal |
D. | none of these |
Answer» A. electronic |
16. |
One of the most popular methods of increasing employee responsibility and control is ______________. |
A. | outsourcing |
B. | "military model" of management |
C. | work teams |
D. | manpower planning |
Answer» C. work teams |
17. |
What are the main aims of Employee Assistance Programmes? |
A. | to alter the organizational culture. |
B. | to address team and individual performance and well-being in the workplace. |
C. | to focus the attention of employees to the power structures of an organization. |
D. | to establish effective methods of care and support for everyone in an organization. |
Answer» D. to establish effective methods of care and support for everyone in an organization. |
18. |
Which of these is the benefit of needs assessment? |
A. | assessment makes training department more accountable |
B. | higher training costs |
C. | loss of business |
D. | increased overtime working |
Answer» A. assessment makes training department more accountable |
19. |
What techniques are used while analysing the internal supply? |
A. | inflows and outflows |
B. | turnover rate |
C. | conditions of work and absenteeism |
D. | all of the these |
Answer» D. all of the these |
20. |
Which of these is one of the seven criteria for assessing performance? |
A. | community service |
B. | interpersonal contact |
C. | need for supervision |
D. | all of these |
Answer» D. all of these |
21. |
Recruitment and selection must be effective to ensure it: |
A. | offsets high labour turnover |
B. | delivers the highest calibre of individuals at optimum most |
C. | to have a surplus in case of sickness and absence |
D. | encourages new blood into the organization |
Answer» B. delivers the highest calibre of individuals at optimum most |
22. |
Performance appraisals are designed to motivate workers by providing them with feedback, recognition, and what? |
A. | better work facilities |
B. | equal opportunities |
C. | greater work autonomy |
D. | praise |
Answer» D. praise |
23. |
What do you understand "S" in the defining SMART Goals |
A. | solution |
B. | specific |
C. | standard |
D. | soft |
Answer» B. specific |
24. |
Training increases the employees |
A. | market value |
B. | earning power |
C. | job security |
D. | all of these |
Answer» B. earning power |
25. |
Full form of HRD is |
A. | human resource development |
B. | human resource department |
C. | human resource division |
D. | none of these |
Answer» A. human resource development |
26. |
Which of the following is a need that motivates human behaviour as per the achievement motivation theory? |
A. | power |
B. | affiliation |
C. | achievement |
D. | all of these |
Answer» D. all of these |
27. |
______________ refers to the learning opportunities designed to help employees grow. |
A. | training |
B. | development |
C. | education |
D. | all of these |
Answer» D. all of these |
28. |
The ______________ refers incentives to variable pay. |
A. | national tribunal |
B. | international labour office |
C. | labour court |
D. | none of the above |
Answer» D. none of the above |
29. |
Which of the following is a barrier while doing human resource planning? |
A. | hr information often is incompatible with the information used in strategy formulation |
B. | implementing human resource information system |
C. | managing inventories |
D. | supply forecast |
Answer» A. hr information often is incompatible with the information used in strategy formulation |
30. |
The following is (are) concerned with developing a pool of candidates in line with the human resources plan |
A. | development |
B. | training |
C. | recruitment |
D. | all of these |
Answer» C. recruitment |
31. |
The voluntary and involuntary permanent withdrawal from an organisation is called ______________. |
A. | turnover |
B. | behaviour |
C. | misbehaviour |
D. | none of these |
Answer» A. turnover |
32. |
How does training and development offer competitive advantage to an organisation? |
A. | removing performance decencies |
B. | individuals have the aptitude and motivation to learn |
C. | deficiency is caused by a lack of ability |
D. | none of these |
Answer» A. removing performance decencies |
33. |
______________ seeks to examine the goals of the organisation and the trends that are likely to affect these goals. |
A. | organisational support |
B. | organisational analysis |
C. | person analysis |
D. | key skill abilities analysis |
Answer» D. key skill abilities analysis |
34. |
What are the pre - requisites for successful human resource planning? |
A. | backing of top management |
B. | personal records must be complete |
C. | techniques of planning should be the best |
D. | all of these |
Answer» D. all of these |
35. |
Performance development plan is set for the employee by his immediate boss. |
A. | employer |
B. | department head |
C. | immediate boss |
D. | none of these |
Answer» C. immediate boss |
36. |
______________ is a formal & detailed study of jobs |
A. | job enrichment |
B. | job evaluation |
C. | job classification |
D. | job analysis |
Answer» B. job evaluation |
37. |
The process of gathering information about job ______________ |
A. | job analysis |
B. | job description |
C. | job simplification |
D. | job enrichment |
Answer» A. job analysis |
38. |
______________ Act prohibits the employment of child below 14 years of age |
A. | child labour |
B. | contract labour |
C. | bonded labour |
D. | wages contract |
Answer» A. child labour |
39. |
The promotion criteria is always based on ______________ |
A. | merit |
B. | merit and seniority |
C. | seniority |
D. | recommendations |
Answer» D. recommendations |
40. |
The process of providing the trainees the information about their performance |
A. | feedback |
B. | observation |
C. | suggestion |
D. | research |
Answer» A. feedback |
41. |
Forces affecting organisational behaviour are |
A. | people |
B. | environment |
C. | technology |
D. | all of the above |
Answer» D. all of the above |
42. |
A portrayal of replacing the employees is |
A. | job chart |
B. | replacement chart |
C. | workers chart |
D. | employees chart |
Answer» B. replacement chart |
43. |
HRM is ______________ in nature |
A. | pervasive |
B. | evasive |
C. | decisive |
D. | inclusive |
Answer» A. pervasive |
44. |
The effect of ______________ on the emergence of aggressive behavior patterns is as yet up proven. |
A. | environmental factors |
B. | genetics. |
C. | ethological factors |
D. | hormones |
Answer» C. ethological factors |
45. |
In depth description of a particular situation ______________ |
A. | group discussion |
B. | personal interview |
C. | case |
D. | survey |
Answer» C. case |
46. |
The test which compare employee performance with job requirements ______________ |
A. | selection test |
B. | preference test |
C. | achievement test |
D. | simulation |
Answer» B. preference test |
47. |
The role in which a manager lead his subordinates and motivating them for willing cooperation is called as ______________. |
A. | monitoring role. |
B. | disseminator role. |
C. | entrepreneur role. |
D. | leader role. |
Answer» D. leader role. |
48. |
Which is the scientific method in accumulating knowledge about mans social behavior? |
A. | anthropology. |
B. | social work. |
C. | sociology. |
D. | psychology. |
Answer» C. sociology. |
49. |
Job enlargement expands ______________ |
A. | upward |
B. | downward |
C. | horizontally |
D. | vertically |
Answer» C. horizontally |
50. |
Job analysis is a formal and detailed study of ______________. |
A. | salary |
B. | raw materials |
C. | machines |
D. | jobs |
Answer» D. jobs |
51. |
Job description is helpful in ______________ grading and classification. |
A. | salary |
B. | position |
C. | job |
D. | people |
Answer» C. job |
52. |
______________ interview is conducted by a group of interviewers. |
A. | non directional |
B. | structured |
C. | panel |
D. | stress |
Answer» C. panel |
53. |
Many colleges and universities have arranged for students to work part-time in a special training program as part of their education. This training is called ______________ |
A. | college trainee experience |
B. | educational credits program |
C. | coordinated education |
D. | an internship |
Answer» D. an internship |
54. |
Which test is conducted to measure the likes, dislikes & habits? |
A. | vocational test. |
B. | temperament test. |
C. | skills test. |
D. | interest test. |
Answer» C. skills test. |
55. |
Which of the following helps the employee to improve their efficiency? |
A. | development |
B. | training. |
C. | promotion. |
D. | transfer. |
Answer» B. training. |
56. |
Identify the personnel management functions from the following ______________. |
A. | advertisement. |
B. | quality control. |
C. | capital budgeting. |
D. | compensation. |
Answer» D. compensation. |
57. |
The way of action which are accepted as legitimate by group members is called ______________ |
A. | values |
B. | norms |
C. | conformity. |
D. | decision |
Answer» B. norms |
58. |
Group established by the organisation to do its work and usually identifiable on an organisation chart ______________. |
A. | task group |
B. | primary group |
C. | formal group. |
D. | informal group. |
Answer» C. formal group. |
59. |
The process of efficiently achieving the objectives of the organisation with and through people |
A. | management |
B. | administration |
C. | decision making |
D. | controlling |
Answer» A. management |
60. |
The objective of salary administration is to offer ______________. |
A. | more wages |
B. | . lesser wages |
C. | poor wages |
D. | fair wages |
Answer» D. fair wages |
61. |
Breaking down of job into smaller parts covering few operations ______________ |
A. | job enlargement |
B. | job cycle |
C. | job empowerment |
D. | job simplification |
Answer» D. job simplification |
62. |
WAB's Refers to ______________ |
A. | weighted allotment blanks |
B. | weighted application blanks |
C. | weighted average blanks |
D. | weighted assimilation blanks |
Answer» B. weighted application blanks |
63. |
In the time organization, the authority flow and from ______________. |
A. | top to bottom. |
B. | bottom to top |
C. | left to right |
D. | right to left. |
Answer» D. right to left. |
64. |
Halo Effect is related with ______________. |
A. | performance appraisal. |
B. | wage & salary administration |
C. | selection. |
D. | transfer |
Answer» C. selection. |
65. |
Whatever an individual does, there is always some amount of ______________ on him |
A. | satisfaction. |
B. | stress. |
C. | profit |
D. | benefit |
Answer» B. stress. |
66. |
Adding more responsibilities, autonomy and control of a job ______________ |
A. | job enrichment |
B. | jod design |
C. | job requirement |
D. | job analysis |
Answer» A. job enrichment |
67. |
Movement of an employee from a low level to the higher level is ______________ |
A. | transfer |
B. | promotion |
C. | rotation |
D. | shifting |
Answer» B. promotion |
68. |
A kind of future oriented training ______________ |
A. | employee training |
B. | employee development |
C. | employability |
D. | employee potential |
Answer» B. employee development |
69. |
Picking up suitable candidates by rejecting the unsuitable ______________ |
A. | recruitment |
B. | training |
C. | selection |
D. | development |
Answer» C. selection |
70. |
Violation of established rules ______________ |
A. | misconduct |
B. | dismissal |
C. | memo |
D. | bad behaviour |
Answer» A. misconduct |
71. |
______________ is a worker oriented job analysis. |
A. | functional job analysis |
B. | job description |
C. | job analysis |
D. | job seeking |
Answer» A. functional job analysis |
72. |
Manager represents his organization or unit while interacting with outsiders is called as ______________. |
A. | disseminator role. |
B. | spokes person |
C. | resource allocator. |
D. | entrepreneur role |
Answer» B. spokes person |
73. |
A test interprets problems or situations for employees is ______________ |
A. | projective tests |
B. | interest tests |
C. | preference tests |
D. | simulation tests |
Answer» A. projective tests |
74. |
Oral examination of candidates for employment is ______________ |
A. | placement |
B. | screening |
C. | interview |
D. | selection |
Answer» C. interview |
75. |
HR plans should be ______________ with the corporate plans of the enterprise. |
A. | balanced |
B. | not related |
C. | mixed |
D. | not balanced |
Answer» A. balanced |
76. |
______________ interview is a type of interview which is pre planned and is held in a formal atmosphere. |
A. | informal |
B. | patterned |
C. | formal |
D. | structured |
Answer» B. patterned |
77. |
______________ method of job evaluation is otherwise called classification method |
A. | silent |
B. | college |
C. | grading |
D. | home |
Answer» C. grading |
78. |
When the organization gives option to its employees to retire even before superannuation it is called ______________. |
A. | forced retirement. |
B. | compulsory retirements. |
C. | voluntary retirement. |
D. | premature retirement. |
Answer» A. forced retirement. |
79. |
What helps for the exchange of ideas, facts, opinions or emotions between two or more persons? |
A. | communication |
B. | written communication. |
C. | upward communication |
D. | downward communication. |
Answer» A. communication |
80. |
Businessmen could get an opportunity to earn huge profits as the cost of ______________. |
A. | employee. |
B. | employee & employer. |
C. | employer |
D. | superior. |
Answer» A. employee. |
81. |
It is intended to reveal what is actually done opposed to what should be done.what is this? |
A. | job specification. |
B. | job evaluation. |
C. | job description. |
D. | job analysis. |
Answer» C. job description. |
82. |
A group of persons in an organization for making or recommending certain decisions is ______________ termed as ______________. |
A. | committee. |
B. | formal group. |
C. | task group |
D. | performing group |
Answer» A. committee. |
83. |
When expectation about a persons role in the group contradict one another, it becomes? |
A. | down ward conflict |
B. | up ward conflict |
C. | role conflict |
D. | role ambiquity |
Answer» C. role conflict |
84. |
A group created by management to accomplish certain organizational goal is called as ______________. |
A. | performance group. |
B. | task group. |
C. | prime group. |
D. | in group. |
Answer» B. task group. |
85. |
Human Resource Planning is ______________ Looking function |
A. | forward |
B. | backward |
C. | simple |
D. | cross |
Answer» A. forward |
86. |
A lateral movement within the same grade from one job to another |
A. | promotion |
B. | transfer |
C. | recruitment |
D. | retrenchment |
Answer» B. transfer |
87. |
Employees can be appraisal against ______________. |
A. | relative standards |
B. | objective |
C. | absolute standards |
D. | group |
Answer» A. relative standards |
88. |
Traditional and direct method of instruction ______________ |
A. | programme |
B. | demonstration |
C. | lecture |
D. | role playing |
Answer» C. lecture |
89. |
______________ is the tendency of highly cohesive groups to value consensus at the price of decision quality: |
A. | group think |
B. | group process |
C. | group norm |
D. | group development |
Answer» A. group think |
90. |
It refers to an employee general attitude towards his job ______________ |
A. | job specification |
B. | communication. |
C. | motivation. |
D. | . job specification |
Answer» A. job specification |
91. |
Position Analysis Questionnaire is |
A. | quantitative approach |
B. | qualitative approach |
C. | economic approach |
D. | managerial approach |
Answer» A. quantitative approach |
92. |
What are the types of industrial action a union is most likely to engage in? |
A. | unofficial action |
B. | strike action |
C. | action short of a strike |
D. | absence. |
Answer» C. action short of a strike |
93. |
Informing vacancies of employees internally ______________ |
A. | advertising |
B. | internal advertising |
C. | external advertising |
D. | modelling |
Answer» B. internal advertising |
94. |
Temporary closure of a unit ______________ |
A. | strike |
B. | lockout |
C. | layoff |
D. | closure |
Answer» B. lockout |
95. |
An activity carried out for a specific purpose ______________ |
A. | duty |
B. | job |
C. | task |
D. | code |
Answer» C. task |
96. |
The physical environment of a job is ______________ |
A. | working condition |
B. | economic condition |
C. | social condition |
D. | political condition |
Answer» A. working condition |
97. |
Division of work to take the advantage of ______________. |
A. | discipline. |
B. | specialization. |
C. | aptitude. |
D. | productivity. |
Answer» B. specialization. |
98. |
Motivational devices used to encourage special workers ______________ |
A. | compensation |
B. | wages |
C. | salaries |
D. | incentives |
Answer» D. incentives |
99. |
Frequency of ______________ can be reduced by training the people. |
A. | production |
B. | damage |
C. | accidents |
D. | sickness |
Answer» A. production | |
Explanation: the frequency of production increases by training where as the frequency of accidents is reduced by training |
100. |
Which test is conducted to develop the skills & abilities of the candidate? |
A. | aptitude test. |
B. | intelligence test. |
C. | trade test. |
D. | personality test. |
Answer» C. trade test. |
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