590+ Principles of Management Solved MCQs

These multiple-choice questions (MCQs) are designed to enhance your knowledge and understanding in the following areas: Computer Science Engineering (CSE) , Civil Engineering , Bachelor of Business Administration (BBA) , Bachelor of Tourism Studies (BTS) .

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401.	Who presented the Concept of Quality?
A.	Henri Fayol
B.	ProfHenryMintzberg
C.	Frank & Lillian Gilbreth
D.	ProfEdward Deming
Answer» D. ProfEdward Deming

402.	In order to communicate, motivate and delegate a manager must have:
A.	Political skills
B.	Conceptual skills
C.	Technical skills
D.	Interpersonal skills
Answer» D. Interpersonal skills

403.	Which of the following is called output of a system?
A.	Services
B.	Material
C.	Human
D.	Information resource
Answer» B. Material

404.	Who is credited for the theory of motivation based on the hierarchy of needs?
A.	Abraham Maslow
B.	Douglas McGregor
C.	Henri Fayol
D.	Mary Parker Follett
Answer» A. Abraham Maslow

405.	Which of the following is NOT an example of a constituency that makes up the specific environment?
A.	Customers
B.	Socio-cultural
C.	Suppliers
D.	Competitors
Answer» B. Socio-cultural

406.	The SWOT approach assesses an organization’s:
A.	Speed, Wants, Order, Timing
B.	Studies, Workflows, Opportunities, Trials
C.	Strengths, Weaknesses, Opportunities, Threats
D.	Signs, Worries, Objectives, Techniques
Answer» C. Strengths, Weaknesses, Opportunities, Threats

407.	An office supply firm that has three departments based upon retail, wholesale, and governmental customers is using which of the following types of departmentalization?
A.	Functional
B.	Product
C.	Customer
D.	Geographic
Answer» A. Functional

408.	To determine the ___________, a manager must determine what is relevant or important in resolving the problem
A.	Geocentric behavior needed
B.	Number of allowable alternatives
C.	Weighting of decision criteria
D.	Decision criteria
Answer» D. Decision criteria

409.	A manager who strives to ensure the activities of the organization’s employees are supported and blend well with those of individuals outside the firm could be said to hold which of the following interpersonal role within the company?
A.	Liaison
B.	Disseminator
C.	Figure head
D.	Entrepreneur
Answer» C. Figure head

410.	What would be the best description of plans that focus on the broad future of the organization and incorporate both external environmental demands and internal resources into managers’ actions?
A.	Operational plans
B.	Tactical plans
C.	Strategic plans
D.	Holistic plans
Answer» C. Strategic plans

411.	Which of the following scientist is most closely associated with the Hawthornestudies?
A.	Adams
B.	Mayo
C.	Lawler
D.	Barnard
Answer» B. Mayo

412.	When objectives are not written down or rarely verbalized, and the planning is general and lacks continuity, which of the following types of planning is used?
A.	Environmental planning
B.	Economic planning
C.	Informal planning
D.	Formal planning
Answer» C. Informal planning

413.	Which of the following is the power that rests on the leader’s ability to punish or control?
A.	Reward power
B.	Coercive power
C.	Expert power
D.	Referent power
Answer» B. Coercive power

414.	Inspiring people to be high performer is called:
A.	Controlling
B.	Leading
C.	Planning
D.	Organizing
Answer» B. Leading

415.	Which of the following theory is currently the most widely accepted when describing employee motivation?
A.	Reinforcement
B.	Three-need
C.	Expectancy
D.	Equity
Answer» B. Three-need

416.	Activities such as taking visitors to dinner and attending ribbon cutting ceremonies come under which of the following management role?
A.	Leader
B.	Liaison
C.	Figurehead
D.	Negotiator
Answer» B. Liaison

417.	LG and Sony electronics agreed to cooperate on developing new technologies Representatives from each firm meet regularly to coordinate this new venture Which of the following roles these mangers are playing?
A.	Liaison
B.	Leader
C.	Disseminator
D.	Spokesperson
Answer» A. Liaison

418.	A skill or capability that enables an organization to conceive of and implement its strategies is its:
A.	Strength
B.	Weakness
C.	Opportunity
D.	Threat
Answer» A. Strength

419.	The task environment of organizations consists of constituencies that have a direct impact on managers’ decisions and actions The main constituencies are made up of customers, suppliers, competitors, and ________
A.	Legislators
B.	Pressure groups
C.	Employees
D.	Lawyers
Answer» A. Legislators

420.	Set of processes involved in creating or determining the strategies of the organization is called:
A.	Strategy formulation
B.	Strategy implementation
C.	Strategy evaluation
D.	Strategy imitation
Answer» A. Strategy formulation

421.	Which of the following is a general statement or understanding that guide or channelize thinking in decision making?
A.	Policy
B.	Procedure
C.	Rule
D.	Project
Answer» A. Policy

422.	Which of the following is a process that involves managers from all parts of the organization in the formulation of strategic goals?
A.	Strategic management
B.	Strategic positioning
C.	Strategic planning
D.	Strategic organizing
Answer» A. Strategic management

423.	Maslow’s need hierarchy, a healthy work environment is an example of what type of need?
A.	Physiological
B.	Esteem
C.	Safety
D.	Social
Answer» C. Safety

424.	That would be the best description of plans that focus on the broad future of the organization and incorporate both external environmental demands and internal resources into managers’ actions?
A.	Operational plans
B.	Tactical plans
C.	Strategic plans
D.	Holistic plans
Answer» C. Strategic plans

425.	Which of the following is NOT a key element of the Total Quality Management approach?
A.	Focus on the customer
B.	Employee involvement
C.	Continuous improvement
D.	Focus on the supplier
Answer» D. Focus on the supplier

590+ Principles of Management Solved MCQs

Who presented the Concept of Quality?

In order to communicate, motivate and delegate a manager must have:

Which of the following is called output of a system?

Who is credited for the theory of motivation based on the hierarchy of needs?

Which of the following is NOT an example of a constituency that makes up the specific environment?

The SWOT approach assesses an organization’s:

An office supply firm that has three departments based upon retail, wholesale, and governmental customers is using which of the following types of departmentalization?

To determine the ___________, a manager must determine what is relevant or important in resolving the problem

A manager who strives to ensure the activities of the organization’s employees are supported and blend well with those of individuals outside the firm could be said to hold which of the following interpersonal role within the company?

What would be the best description of plans that focus on the broad future of the organization and incorporate both external environmental demands and internal resources into managers’ actions?

Which of the following scientist is most closely associated with the Hawthornestudies?

When objectives are not written down or rarely verbalized, and the planning is general and lacks continuity, which of the following types of planning is used?

Which of the following is the power that rests on the leader’s ability to punish or control?

Inspiring people to be high performer is called:

Which of the following theory is currently the most widely accepted when describing employee motivation?

Activities such as taking visitors to dinner and attending ribbon cutting ceremonies come under which of the following management role?

LG and Sony electronics agreed to cooperate on developing new technologies Representatives from each firm meet regularly to coordinate this new venture Which of the following roles these mangers are playing?

A skill or capability that enables an organization to conceive of and implement its strategies is its:

The task environment of organizations consists of constituencies that have a direct impact on managers’ decisions and actions The main constituencies are made up of customers, suppliers, competitors, and ________

Set of processes involved in creating or determining the strategies of the organization is called:

Which of the following is a general statement or understanding that guide or channelize thinking in decision making?

Which of the following is a process that involves managers from all parts of the organization in the formulation of strategic goals?

Maslow’s need hierarchy, a healthy work environment is an example of what type of need?

That would be the best description of plans that focus on the broad future of the organization and incorporate both external environmental demands and internal resources into managers’ actions?

Which of the following is NOT a key element of the Total Quality Management approach?

When call center managers spend much of their time monitoring customer calls and giving employees feedback about how to improve their dialogue with customers in the future, these managers are using which of the following skills?

The process of selecting decision criteria is accomplished by:

Alternatives that an organization chooses from its operations across several industries and several markets is called:

In the MBO system:

Strategic plans cover a broader view of the organization and include the formulation of goals, whereas operational plans define ways to:

The first step in the decision-making process is which of the following?

A skill or capability that enables an organization to conceive of and implement its strategies is its:

The management function that specifies goals to be achieved and deciding in advance the appropriate actions to achieve those goals is:

The plans which deal with fairly small set of activities are called:

Which of the following can be defined as the art and science of formulating, implementing and evaluating cross-functional decisions that enable an organization to achieve its objectives?

Which of the following is NOT one of the situational factors thought to influence the relationship between leader behavior and subordinate motivation to perform in the path-goal theory?

Social obligation is the obligation of a business to meet its:

All of the following are the examples of the actions that can be taken in strategy implementation stage EXCEPT:

The method by which strategies are operational zed or executed within the organization is called:

The idea that employees should also share the profit of organization was given by:

In some countries, such as Venezuela, titles, rank, and status carry a lot of weight These countries have a large:

Which of the following is associated with the classical view of social responsibility?

Forecasting techniques fall into which of the following two categories?

If all criteria in the decision making are equal, weighting the criteria ______________.

Decision making is (simplistically) typically described as which of the following?

In Step 6 of the decision-making process, each alternative is evaluated by appraising it against the _____________.

According to the textbook, because managers can’t possibly analyze all information on all alternatives, managers ______________, rather than ______________.

Who coined the term ‘scientific management’?

F.W Taylor’s important writing includes :

Which of the following elements of scientific management was given by Taylor ?

According to the textbook, because managers can’t possibly analyze all information on all alternatives, managers , rather than .

426.	When call center managers spend much of their time monitoring customer calls and giving employees feedback about how to improve their dialogue with customers in the future, these managers are using which of the following skills?
A.	Technical
B.	Conceptual
C.	Situational
D.	Ethical
Answer» A. Technical

427.	The process of selecting decision criteria is accomplished by:
A.	Massaging the data that will support a given decision
B.	Flipping a coin to produce a – chance of being right
C.	Determining what is relevant in making the decision
D.	Examining the difference in the opportunities available
Answer» B. Flipping a coin to produce a – chance of being right

428.	Alternatives that an organization chooses from its operations across several industries and several markets is called:
A.	Business-level strategy
B.	Corporate-level strategy
C.	Functional-level strategy
D.	Market-level strategy
Answer» D. Market-level strategy

429.	In the MBO system:
A.	Objectives are determined by management
B.	Goals are only reviewed at the time of completion
C.	Goals are used as controls
D.	Progress is periodically reviewed
Answer» A. Objectives are determined by management

430.	Strategic plans cover a broader view of the organization and include the formulation of goals, whereas operational plans define ways to:
A.	Maximize the organization’s profits
B.	Achieve the goals
C.	Minimize the number of employees
D.	Provide the most efficient methods of production
Answer» B. Achieve the goals

431.	The first step in the decision-making process is which of the following?
A.	Developing decision criteria
B.	Allocating weights to the criteria
C.	Analyzing alternatives
D.	Identifying a problem
Answer» D. Identifying a problem

432.	A skill or capability that enables an organization to conceive of and implement its strategies is its:
A.	Strength
B.	Weakness
C.	Opportunity
D.	Threat
Answer» A. Strength

433.	The management function that specifies goals to be achieved and deciding in advance the appropriate actions to achieve those goals is:
A.	Leading
B.	Controlling
C.	Organizing
D.	Planning
Answer» D. Planning

434.	The plans which deal with fairly small set of activities are called:
A.	Strategic plan
B.	Tactical plan
C.	Operational plan
D.	Personal plan
Answer» D. Personal plan

435.	Which of the following can be defined as the art and science of formulating, implementing and evaluating cross-functional decisions that enable an organization to achieve its objectives?
A.	Strategy formulation
B.	Strategy evaluation
C.	Strategy implementation
D.	Strategic management
Answer» D. Strategic management