McqMate
These multiple-choice questions (MCQs) are designed to enhance your knowledge and understanding in the following areas: Bachelor of Business Administration (BBA) , Bachelor of Business Administration in Human Resource Management (BBA HRM) .
| 1. |
________ can be defined as the relationship between the management and employees of an industry |
| A. | interpersonal relations |
| B. | industrial relations |
| C. | organizational relations |
| D. | employment relations |
| Answer» B. industrial relations | |
| 2. |
One of the major reasons for line staff conflict is |
| A. | empathy towards the limitations of each other |
| B. | complete understanding of the business by the staff function |
| C. | prejudice and bias against each other |
| D. | strategic orientation of the staff function |
| Answer» C. prejudice and bias against each other | |
| 3. |
_______ is a continuous association of wage earners for the purpose of protecting and advancing the conditions of their working lives |
| A. | management |
| B. | trade union |
| C. | quality circle |
| D. | productivity circle |
| Answer» B. trade union | |
| 4. |
The first stage in grievance redressal is handled by the |
| A. | organizational head |
| B. | hr department |
| C. | arbitrator |
| D. | supervisor |
| Answer» D. supervisor | |
| 5. |
The method of smoothing out differences to resolve a conflict between two parties in view of larger interests is |
| A. | avoidance |
| B. | accommodation |
| C. | arbitration |
| D. | mediation |
| Answer» B. accommodation | |
| 6. |
___ is employee self control which prompts him to willingly cooperate with the organizational standards, rules, objectives etc |
| A. | culture |
| B. | behavior |
| C. | discipline |
| D. | trust |
| Answer» C. discipline | |
| 7. |
Corrective action should be immediate, impartial and consistent with a warning- this is called the |
| A. | common disciplinary rule |
| B. | red hot stove rule |
| C. | ciscos disciplinary rule |
| D. | yellow hot stove rule |
| Answer» B. red hot stove rule | |
| 8. |
In India, the regulation of employment and conditions of employment are governed by |
| A. | the trade unions act, 1926 |
| B. | the industrial disputes act, 1947 |
| C. | the factories act, 1948 |
| D. | the workmens compensation act, 1923 |
| Answer» C. the factories act, 1948 | |
| 9. |
Human capital is ________. |
| A. | knowledge and experience. |
| B. | personal productivity. |
| C. | personal creativity |
| D. | all the above. |
| Answer» D. all the above. | |
| 10. |
Workman’s compensation Act in. |
| A. | 1923 |
| B. | 1924 |
| C. | 1932 |
| D. | 1933 |
| Answer» A. 1923 | |
| 11. |
Industrial relation sense is used in. |
| A. | usa |
| B. | india |
| C. | china |
| D. | japan |
| Answer» C. china | |
| 12. |
Ratan got a shock when he was suspended for smoking in the office premises. He says he never knew a puff came with such a heavy tag attached to it. This is an example of |
| A. | negative feedback |
| B. | lack of communication |
| C. | immediate action |
| D. | late intervention |
| Answer» B. lack of communication | |
| 13. |
The object of trade union is to. |
| A. | get higher wages |
| B. | to protect labour |
| C. | get higher standard of living. |
| D. | to protect labour & society |
| Answer» C. get higher standard of living. | |
| 14. |
Grievances affect the employees |
| A. | promotion |
| B. | training |
| C. | wages |
| D. | morale |
| Answer» D. morale | |
| 15. |
Collective bargaining is an action of |
| A. | an individual |
| B. | manager |
| C. | state |
| D. | group |
| Answer» D. group | |
| 16. |
What does discipline mean in the context of the workplace? |
| A. | enforcing compliance and order |
| B. | a system of rules designed to improve and correct behaviour through teaching or training |
| C. | punishment |
| D. | exercising control |
| Answer» B. a system of rules designed to improve and correct behaviour through teaching or training | |
| 17. |
What could be the best approach for an organization to sustain in a dynamic environment? |
| A. | be stagnant |
| B. | responsive to change |
| C. | reluctant to change. |
| D. | merge with others. |
| Answer» B. responsive to change | |
| 18. |
A practice used by companies to assign their costly activities to outside providers is known as: |
| A. | planning. |
| B. | decentralization. |
| C. | restructuring |
| D. | outsourcing |
| Answer» D. outsourcing | |
| 19. |
Leaders perform: |
| A. | decisional roles. |
| B. | informal roles. |
| C. | informational roles. |
| D. | interpersonal roles |
| Answer» A. decisional roles. | |
| 20. |
Organizations take inputs from: |
| A. | rules & policies. |
| B. | internal environment |
| C. | external environment |
| D. | legislations & litigations. |
| Answer» A. rules & policies. | |
| 21. |
Brain drain is one of the: |
| A. | organizational threat. |
| B. | organizational opportunity. |
| C. | organizational strength |
| D. | organizational weakness. |
| Answer» A. organizational threat. | |
| 22. |
Shifting from manual to computerized system is resulted due to: |
| A. | workforce diversity. |
| B. | technological advancement |
| C. | stake holders involvement |
| D. | globalization. |
| Answer» B. technological advancement | |
| 23. |
. Reactive approach to overcome the influence of discriminatory practices occurred in the past is referred as: |
| A. | equal employment opportunity. |
| B. | affirmative action |
| C. | hr planning |
| D. | litigation process |
| Answer» B. affirmative action | |
| 24. |
Organizations put maximum effort in measuring performance of organizational people because: |
| A. | it makes procedures cost effective. |
| B. | it helps in detecting the problems |
| C. | it leads to product innovation |
| D. | it assists in implementing new technology |
| Answer» B. it helps in detecting the problems | |
| 25. |
In order to promote unbiased management, organizations should develop: |
| A. | powerful union. |
| B. | strategic alliance |
| C. | legal compliance. |
| D. | stakeholder influence. |
| Answer» C. legal compliance. | |
| 26. |
Which of the following term is used as an indicator of missing information by the applicant while making selection decision? |
| A. | red flag. |
| B. | red alert. |
| C. | high alert. |
| D. | alarming situation |
| Answer» B. red alert. | |
| 27. |
Mr. Ahmed is a cashier and he feels dissatisfied at work. What best justifies this situation? |
| A. | his job may not be structured to suit his preferences |
| B. | it involves physical toughness. |
| C. | it requires mental toughness. |
| D. | it involves too much customer interaction. |
| Answer» C. it requires mental toughness. | |
| 28. |
Currently Organizations are providing benefits to their employees; |
| A. | to attract new blood in the organization. |
| B. | to create stronger customer relationship |
| C. | to enhance the market share. |
| D. | all of the above |
| Answer» D. all of the above | |
| 29. |
All of the following types of organizations are covered by the Occupational Safety and Health Act except __________ |
| A. | hospitals. |
| B. | schools. |
| C. | self-employed persons. |
| D. | manufacturing facilities. |
| Answer» C. self-employed persons. | |
| 30. |
There is fairly strong evidence that traits can predict _________ more accurately than leadership effectiveness |
| A. | leadership emergence |
| B. | extraversion in leaders |
| C. | leadership awareness. |
| D. | leadership competence |
| Answer» D. leadership competence | |
| 31. |
The conflict-handling intention of accommodating is ________ |
| A. | assertive and uncooperative. |
| B. | assertive and cooperative |
| C. | . unassertive and uncooperative |
| D. | unassertive and cooperative. |
| Answer» B. assertive and cooperative | |
| 32. |
Family issues, economic problems, and personality characteristics are examples of the __________ factor of potential stress |
| A. | social. |
| B. | environmental |
| C. | personnel. |
| D. | personal. |
| Answer» D. personal. | |
| 33. |
Appraisal of a worker’s performance can be described as |
| A. | planning activity |
| B. | organizing activity. |
| C. | controlling activity. |
| D. | leading activity |
| Answer» C. controlling activity. | |
| 34. |
Process of working with different resources to accomplish organizational goals is known as: |
| A. | strategic management |
| B. | human resource management. |
| C. | management |
| D. | team work. |
| Answer» C. management | |
| 35. |
Virtual teams can contribute to better coordination among the team members because: |
| A. | technology brings them together on a forum |
| B. | team members meet physically with each other |
| C. | team members share views among themselves via communication links. |
| D. | team members have the real time environment for interaction. |
| Answer» D. team members have the real time environment for interaction. | |
| 36. |
Realistic job preview is a |
| A. | technique for listing elements of job before selecting someone to perform it |
| B. | performance appraisal technique |
| C. | a selection device that enables the candidates to learn both the negative and positive information about the job and organization |
| D. | none of the given options |
| Answer» C. a selection device that enables the candidates to learn both the negative and positive information about the job and organization | |
| 37. |
Organizational efficiency is expressed as |
| A. | planning for long-run goals. |
| B. | making the best use of scarce resources |
| C. | goal attainment |
| D. | meeting deadlines |
| Answer» B. making the best use of scarce resources | |
| 38. |
When the firm changes the way it operates, the process is known as: |
| A. | downsizing |
| B. | brain drain. |
| C. | restructuring |
| D. | outsourcing |
| Answer» C. restructuring | |
| 39. |
Extents of individual freedom and discretion employees have in performing their jobs is Known as |
| A. | capitation |
| B. | flextime. |
| C. | empowerment |
| D. | autonomy |
| Answer» D. autonomy | |
| 40. |
A process that significantly affects organizational success by having managers and employees work together to set expectations, review results, and reward performance |
| A. | management by objectives |
| B. | performance appraisal |
| C. | performance management |
| D. | organizational planning |
| Answer» A. management by objectives | |
| 41. |
Office environment that contain harmful airborne chemicals, asbestos, or indoor pollution is referred to |
| A. | homicide. |
| B. | sick building |
| C. | green environment. |
| D. | environment pollution. |
| Answer» B. sick building | |
| 42. |
Recognition, positive reinforcement and employees’ empowerment can be used to avoid the |
| A. | turnover |
| B. | conflict. |
| C. | accident. |
| D. | frustration. |
| Answer» D. frustration. | |
| 43. |
.Which is a common law of doctrine stating that employers have the right to hire, fire, demote, or promote whomever they choose, unless there is a law or contract to the contrary. |
| A. | management rights. |
| B. | employment at will. |
| C. | statutory rights |
| D. | contractual rights. |
| Answer» B. employment at will. | |
| 44. |
A worker surplus forecasted results in |
| A. | creative recruiting |
| B. | special training programs |
| C. | reduced hours. |
| D. | succession planning. |
| Answer» B. special training programs | |
| 45. |
Reduced hours technique is used to |
| A. | increase layoffs |
| B. | cope with surplus. |
| C. | initiate creative recruiting. |
| D. | provide training. |
| Answer» A. increase layoffs | |
| 46. |
The purpose of overtime is to |
| A. | restrict recruiting. |
| B. | increase working hours. |
| C. | reduce variable cost. |
| D. | provide contingent workers |
| Answer» B. increase working hours. | |
| 47. |
___________are programs designed to help employees whose job performance is suffering because of physical, mental, or emotional problems. |
| A. | employee assistance programs |
| B. | wellness programs. |
| C. | safety programs |
| D. | managed health. |
| Answer» B. wellness programs. | |
| 48. |
The 360 degree appraisal |
| A. | . works best in large organizations |
| B. | provides feedback from a verity of individuals |
| C. | aids in developing competitive intelligence. |
| D. | diminishes the effect of development in the appraisal process. |
| Answer» B. provides feedback from a verity of individuals | |
| 49. |
Upward appraisal is done by |
| A. | immediate supervisor. |
| B. | peers. |
| C. | subordinates. |
| D. | none of the given options. |
| Answer» C. subordinates. | |
| 50. |
____________ exists when individuals performing similar jobs for the same firm are paid according to factors unique to the employee |
| A. | employee equity. |
| B. | team equity. |
| C. | internal equity. |
| D. | all of the given options. |
| Answer» A. employee equity. | |
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