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401. |
Which one of the following statements is wrong about OD? |
A. | It is a diagnostic process |
B. | It is a punitive mechanism |
C. | It is a value driven mechanism |
D. | It is an intervention mechanism |
Answer» B. It is a punitive mechanism |
402. |
Which of the following is a reason for supporting a wider span of control? |
A. | To reduce a process of delaying |
B. | To reduce opportunities for delegations |
C. | To have tighter control within the organisation |
D. | To increase contact between managers and employees |
Answer» D. To increase contact between managers and employees |
403. |
Which one of the following is not a characteristic feature of Indian labour force? |
A. | Lack of mobility |
B. | Homogeneous in nature |
C. | Low degree of unionization rate |
D. | High rate of absenteeism and labour turnover |
Answer» B. Homogeneous in nature |
404. |
Straight commission plan pay salespeople for their |
A. | results |
B. | experience |
C. | skills |
D. | knowledge |
Answer» A. results |
405. |
The right sequence of steps in Kurt Lewin’s change procedure is |
A. | Unfreezing - Freezing - Moving |
B. | Moving - Unfreezing - Freezing |
C. | Freezing - Moving - Unfreezing |
D. | Unfreezing - Moving - Freezing |
Answer» D. Unfreezing - Moving - Freezing |
406. |
Consistency of obtained scores in a test is measured by |
A. | test validity |
B. | criterion validity |
C. | content validity |
D. | reliability |
Answer» D. reliability |
407. |
‘moving stage’ in Lewin’s organizational change process considers |
A. | mobilize commitment |
B. | consolidation of gains |
C. | monitoring and assessing programs |
D. | reinforcement of new programs |
Answer» B. consolidation of gains |
408. |
Business plans designed to achieve the organizational objectives is called |
A. | Human Resource Planning |
B. | Human Resource Forecasting |
C. | Strategic plan |
D. | Corporate Development Plan |
Answer» C. Strategic plan |
409. |
Which of the following is a process of systematically identifying, assessing and developing organisational leadership to enhance performance? |
A. | Career planning |
B. | Succession planning |
C. | Manpower planning |
D. | Human Resource planning |
Answer» B. Succession planning |
410. |
People who are attracted to career, involving expression of emotions belongs to personality type of |
A. | enterprising orientation |
B. | investigative orientation |
C. | social orientation |
D. | conventional orientation |
Answer» A. enterprising orientation |
411. |
First step in management by objectives is to |
A. | set departmental goals |
B. | set organizational goals |
C. | set individual goals |
D. | discuss departmental goals |
Answer» B. set organizational goals |
412. |
Aligning and evaluating employee’s performance with company’s set goals is called |
A. | appraisal management |
B. | performance management |
C. | hierarchy of management |
D. | off-the-job training |
Answer» B. performance management |
413. |
‘psychological counseling’ is an example of |
A. | phased retirement |
B. | preretirement counseling |
C. | honoring experience |
D. | modifying selection procedure |
Answer» B. preretirement counseling |
414. |
Arrange different phases of Hawthorne experiments in their right sequence:
|
A. | I, II, III, IV, V |
B. | III, I, V, II, IV |
C. | III, II, V, I, IV |
D. | V, IV, III, II, I |
Answer» B. III, I, V, II, IV |
415. |
Which of the following principles of management was not given by Fayol? |
A. | Standardisation |
B. | Unity of direction |
C. | Stability of tenure |
D. | Subordination of individual interest |
Answer» A. Standardisation |
416. |
What are the ideas underpinning ‘soft, commitment’ or ‘high-road’ HRM practices? |
A. | Labour needs to be treated as assets to be invested in. |
B. | Employees are a cost which should be minimized. |
C. | A lack of mutuality existing between employee and employer |
D. | A disregard for unlocking discretionary effort |
Answer» A. Labour needs to be treated as assets to be invested in. |
417. |
A job design is ? |
A. | the design involving maximum acceptable job design qualities to perform a job |
B. | the division of total task to be performed into manageable and efficient units |
C. | a systematic way of designing and determination of the worth of a job |
D. | none of the above |
Answer» B. the division of total task to be performed into manageable and efficient units |
418. |
‘B.F Skinner’ proposed motivation model named as |
A. | behavior modification |
B. | behavior reinforcement |
C. | behavior reshaping |
D. | Both A and B |
Answer» D. Both A and B |
419. |
Reduced responsibilities of senior employees on same job is |
A. | phased retirement |
B. | flexible work |
C. | honoring experience |
D. | modifying selection procedure |
Answer» A. phased retirement |
420. |
The Government of India introduced “The Workers Participation in Management”, Bill in Parliament in |
A. | 1983 |
B. | 1988 |
C. | 1990 |
D. | 1981 |
Answer» C. 1990 |
421. |
Procedure of ranking jobs or grouping in clusters is included in |
A. | getting job information |
B. | combining ratings |
C. | ranking jobs |
D. | selecting and grouping jobs |
Answer» D. selecting and grouping jobs |
422. |
Organisational factors affecting job design are |
A. | Workforce and cultural factors |
B. | Employee availability and abilities |
C. | Ergonomics and cultural factors |
D. | Feedback and diversity factors |
Answer» A. Workforce and cultural factors |
423. |
Mentoring is very useful when mentors works for |
A. | same department |
B. | different department |
C. | informal training |
D. | formal training |
Answer» A. same department |
424. |
If a person finds imbalance between his services and paid salary |
A. | tension is created |
B. | person is more motivated |
C. | person is less motivated |
D. | person is never motivated |
Answer» A. tension is created |
425. |
Engineers and scientists analytical job’s needs |
A. | creativity |
B. | problem solving |
C. | training |
D. | Both A and B |
Answer» D. Both A and B |
426. |
Qualitative or quantitative information for maintaining or changing performance is part of |
A. | performance feedback |
B. | performance appraisal |
C. | appraisal system |
D. | appraisal feedback |
Answer» A. performance feedback |
427. |
Form of misconduct, which basically refers to rebelliousness or disobedience is classified as |
A. | misconduct |
B. | lack of qualifications |
C. | unsatisfactory satisfaction |
D. | insubordination |
Answer» D. insubordination |
428. |
An employee training and confidence building is best classified as |
A. | extrinsic rewards |
B. | intrinsic rewards |
C. | de-expectancy |
D. | expectancy |
Answer» D. expectancy |
429. |
Stage in which person focuses on maintaining established position is called |
A. | exploration stage |
B. | growth stage |
C. | midcareer crisis sub stage |
D. | maintenance stage |
Answer» D. maintenance stage |
430. |
Jobs pay rates on basis of each individual performance is called |
A. | individual equity |
B. | pay rate equity |
C. | collective equity |
D. | procedural equity |
Answer» A. individual equity |
431. |
Main key in supervisory skills is |
A. | coaching |
B. | mentoring |
C. | appraisal performance |
D. | both A and B |
Answer» D. both A and B |
432. |
Counseling with employees before retirement for second careers outside firm is an example of |
A. | phased retirement |
B. | preretirement counseling |
C. | honoring experience |
D. | modifying selection procedure |
Answer» B. preretirement counseling |
433. |
Determining duties and characteristics of positions in staffing, known as |
A. | job descriptions |
B. | job analysis |
C. | job specifications |
D. | both A and C |
Answer» B. job analysis |
434. |
‘qualitative methods of evaluation’ does not include |
A. | point method |
B. | factor comparison method |
C. | graphical evaluation |
D. | none of above |
Answer» D. none of above |
435. |
Wages and salaries are included in |
A. | direct financial payments |
B. | indirect financial payments |
C. | compensations |
D. | counseling |
Answer» A. direct financial payments |
436. |
The case study method of OD was developed by |
A. | S.R. Udpa |
B. | Eric Berne |
C. | Udai Pareek |
D. | Christopher C. Longdell |
Answer» D. Christopher C. Longdell |
437. |
During which of the following stage, the firm plans the proposed changes into practice. |
A. | Clarification |
B. | Monitoring |
C. | Assessment |
D. | Design |
Answer» D. Design |
438. |
Workflow detailed picture is called |
A. | organization chart |
B. | process chart |
C. | process management |
D. | production unit |
Answer» B. process chart |
439. |
Which personnel association uses the idea of bundles of integral HRM practices? |
A. | European association for personnel management |
B. | U.S office of personnel management |
C. | Chartered Institute of personnel& development |
D. | Association of personnel Service Organisations |
Answer» C. Chartered Institute of personnel& development |
440. |
Why do companies use external job searches instead of internal searches? |
A. | Legal requirements |
B. | It is less expensive |
C. | Companies can add new talent, new ideas to the organization |
D. | Orientation time is reduced |
Answer» C. Companies can add new talent, new ideas to the organization |
441. |
Coordination of workforce assessment and development is futile part of |
A. | phased retirement |
B. | preretirement counseling |
C. | talent management |
D. | modifying selection procedure |
Answer» C. talent management |
442. |
Changing process in which change is formulated and implemented by employees is called |
A. | organizational development |
B. | organizational change |
C. | Lewin change process |
D. | Maslow’s change hierarchy |
Answer» A. organizational development |
443. |
The process of choosing individuals who have re1evant qualifications to fill existing or projected job openings is |
A. | Screening process |
B. | Selection process |
C. | Interview process |
D. | Pre-screening process |
Answer» B. Selection process |
444. |
One of organizational development category is |
A. | techno structural |
B. | mobilize commitment |
C. | consolidation of gains |
D. | monitoring and assessing programs |
Answer» A. techno structural |
445. |
Which of the following organizations coordinates and controls the working of voluntary welfare agencies in India? |
A. | ESI Corporation |
B. | EPF Organisation |
C. | Central Social Welfare Board |
D. | Chief Labour Commissioner (Central) |
Answer» C. Central Social Welfare Board |
446. |
Which of the following is not a part of disciplinary action? |
A. | Transfer |
B. | Warning |
C. | Discharge |
D. | Suspension |
Answer» A. Transfer |
447. |
The three phases of recruitment process are |
A. | Planning, Implementing, Evaluating |
B. | Planning, Implementing, Screening |
C. | Planning, Implementing, Enrichment |
D. | Planning, Screening, Evaluating |
Answer» A. Planning, Implementing, Evaluating |
448. |
People that are attracted to occupation of biologist is best classified as |
A. | realistic orientation |
B. | investigative orientation |
C. | social orientation |
D. | artistic orientation |
Answer» B. investigative orientation |
449. |
Ranging and grading salary into just few levels is called |
A. | broad banding |
B. | less branding |
C. | competency model |
D. | skill based pay model |
Answer» A. broad banding |
450. |
In growing organization, specialized staff is needed by |
A. | Line manager |
B. | HR manager |
C. | Staff manager |
D. | all of above |
Answer» A. Line manager |
451. |
Why does the Resource-based view of SHRM represent a paradigm shift in SHRM thinking? |
A. | Because it focuses on the internal human resources of the business as a source of sustainable competitive advantage |
B. | Because it advocates tight vertical integration between the organisation’s business strategy and human resource strategy. |
C. | Because it relies on a set of highcommitment HR practices to deliver sustainable competitive advantage. |
D. | Because it focuses on the external context of the business |
Answer» A. Because it focuses on the internal human resources of the business as a source of sustainable competitive advantage |
452. |
The emotional part of an attitude is called |
A. | Attitude |
B. | Affective component |
C. | Behavioural component |
D. | All of the above |
Answer» B. Affective component |
453. |
Arrange the following in order:
|
A. | (iii), (iv), (ii),(i) |
B. | (ii), (iii), (i), (iv) |
C. | (i), (ii), (iii), (iv) |
D. | (ii), (iv), (iii), (i) |
Answer» A. (iii), (iv), (ii),(i) |
454. |
Professional competence and consistency is exhibited by |
A. | effective mentors |
B. | performance manager |
C. | appraisal manager |
D. | professional training |
Answer» A. effective mentors |
455. |
The system of ranking jobs in a firm on the basis of the relevant characteristics, duties, and responsibilities is known as |
A. | Job evaluation |
B. | Job design |
C. | Job specification |
D. | Job description |
Answer» A. Job evaluation |
456. |
Which of the following is a disadvantage of using an executive recruiter? |
A. | many contacts in field |
B. | adept at contacting candidates who are not on the job market |
C. | unfamiliar with company perceptions of ideal candidate |
D. | ability to keep identity of firm confidential |
Answer» C. unfamiliar with company perceptions of ideal candidate |
457. |
Which of the following HR activities may be outsourced to specialist service providers?
|
A. | I, II& III |
B. | I, II& IV |
C. | II, III& IV |
D. | I, II, III& IV |
Answer» D. I, II, III& IV |
458. |
QWL movement was spearheaded by |
A. | D. Harnett and L. Cummings |
B. | C.A. Barlett and S. Ghoshal |
C. | Ronen Simcha and Oded Shankar |
D. | Eric Tryst, Fred Enery, Eina Thorsrud |
Answer» D. Eric Tryst, Fred Enery, Eina Thorsrud |
459. |
In recent years, job title and tenure is replaced by |
A. | employee performance and competencies |
B. | company growth and market share |
C. | employee skills and creativity |
D. | pay for knowledge |
Answer» A. employee performance and competencies |
460. |
Which one of the following is not time based incentive plan? |
A. | Halsey Plan |
B. | Merrick Plan |
C. | Rowan Plan |
D. | Emerson Plan |
Answer» B. Merrick Plan |
461. |
Which of the following is not a method of social security? |
A. | Social Action |
B. | Social Insurance |
C. | Social Assistance |
D. | Mutual Assistance |
Answer» A. Social Action |
462. |
Which of the following term is used to identify, “what the job holder does”? “how it is done”?& “why it is done”? |
A. | Job specification |
B. | Job evaluation |
C. | Job description |
D. | Job title |
Answer» C. Job description |
463. |
Job changes in an existing job, in same firm for retirement aged employees is an example of |
A. | phased retirement |
B. | preretirement counseling |
C. | honoring experience |
D. | modifying selection procedure |
Answer» A. phased retirement |
464. |
Providing employees with basic background information about the firms is |
A. | Education |
B. | Employee Orientation |
C. | Colleges and universities |
D. | Required by law |
Answer» B. Employee Orientation |
465. |
In career development, providing performance feedback which is career oriented is part of |
A. | individual’s role |
B. | manager’s role |
C. | employer’s role |
D. | line manager |
Answer» C. employer’s role |
466. |
The actual achievements compared with the objectives of the job is |
A. | Job performance |
B. | Job evaluation |
C. | Job description |
D. | None of the above |
Answer» A. Job performance |
467. |
Introduction of new or current trends for optimal ‘HR’ utilization is part of |
A. | Coordinative function |
B. | Staff function |
C. | Line function |
D. | all of above |
Answer» B. Staff function |
468. |
Bonuses are part of |
A. | direct financial payments |
B. | payroll |
C. | counseling |
D. | indirect financial payments |
Answer» A. direct financial payments |
469. |
The famous definition of ‘personality’ as “the dynamic organization within the individual of those psychological systems that determine his unique adjustments to his environment” - is given by |
A. | Gordon Allport |
B. | James Watson |
C. | Sigmund Freud |
D. | Theodore T. Herbert |
Answer» A. Gordon Allport |
470. |
Commitment strategy is inherently |
A. | Short term |
B. | Long term |
C. | Continuous |
D. | None of the above |
Answer» B. Long term |
471. |
Which of the following has not been provided under the Code of Discipline? |
A. | Grievance Procedure |
B. | Unfair Labour Practices |
C. | Multinational Companies |
D. | Recognition of Trade Unions |
Answer» C. Multinational Companies |
472. |
Process of arming employees of organization with technology tools, to get jobs done is called |
A. | workplace flexibility |
B. | work hour flexibility |
C. | work week flexibility |
D. | contributory flexibility |
Answer» A. workplace flexibility |
473. |
In performance management, main feature of performance management is to |
A. | increase salary |
B. | planning incentives |
C. | comparing performance with goals |
D. | comparing sales figures from last year |
Answer» C. comparing performance with goals |
474. |
‘unfreezing stage’ in Lewin organizational change process, considered as |
A. | mobilize commitment |
B. | consolidation of gains |
C. | monitoring and assessing programs |
D. | creating guiding coalition |
Answer» A. mobilize commitment |
475. |
The expertise of human resource departments became indispensable with the |
A. | introduction of employment laws |
B. | passing of equal employment laws |
C. | increase of women in the workforce |
D. | both A and B |
Answer» D. both A and B |
476. |
The best medium to reach a ’large audience for the process of recruitment is |
A. | Casual applicants |
B. | Advertising |
C. | Employee referrals |
D. | Employment agencies |
Answer» B. Advertising |
477. |
The business side of the process begins with the strategic as the guiding framework. |
A. | HR |
B. | Plan |
C. | Policy |
D. | None of the above |
Answer» B. Plan |
478. |
Basic difference between piecework and standard hour plan is of |
A. | percent premium |
B. | proportion premium |
C. | fixed premium |
D. | variable premium |
Answer» A. percent premium |
479. |
In Lewin organization change process, introduction of new attitudes and behaviors is included in |
A. | unfreezing stage |
B. | moving stage |
C. | refreezing stage |
D. | nonmoving stage |
Answer» B. moving stage |
480. |
Employees join union when they |
A. | Are dissatisfied with certain aspects of their jobs. |
B. | Feel that they lack influence with management to make the needed change. |
C. | Feel unionization as a solution to their problems. |
D. | All the above |
Answer» D. All the above |
481. |
Crucial functions for company’s survival is managed by |
A. | financial manager |
B. | staff manager |
C. | line manager |
D. | both A and B |
Answer» C. line manager |
482. |
Document that consists of all ethical standards that employer expects from employees is classified as |
A. | ethics code |
B. | descriptive code |
C. | procedural code |
D. | distributive code |
Answer» A. ethics code |
483. |
‘Microsoft’ pays new programmers for learning Windows particulars, classified as |
A. | pay plan based on knowledge |
B. | pay plan based on title of job |
C. | pay plan based on tenure |
D. | pay plan based on performance |
Answer» A. pay plan based on knowledge |
484. |
Compensations and reward packages are designed for employees, must help company to achieve its |
A. | mission |
B. | vision |
C. | strategic goals |
D. | compensation strategy |
Answer» C. strategic goals |
485. |
Which of the following is the meaning of ‘Golden handshake’? |
A. | It is a gift. |
B. | It is a gratis. |
C. | It is a bribe. |
D. | It is a compensation. |
Answer» C. It is a bribe. |
486. |
The sequence of human resource development activities according to Leonard Nadler are |
A. | Training, development and education |
B. | Training, education and development |
C. | Education, training and development |
D. | Development, training and education |
Answer» B. Training, education and development |
487. |
HRD systems include |
A. | Feedback and Performance coaching |
B. | Potential Appraisal and Development |
C. | Performance Appraisal |
D. | All of the above |
Answer» D. All of the above |
488. |
Which is not a Training Method? |
A. | Management Role Playing |
B. | Workshop |
C. | Multiple Management |
D. | Recruitment Method |
Answer» D. Recruitment Method |
489. |
The number of people hired for a particular job compared to the number of individuals in the applicant pool is often expressed as |
A. | Application ratio |
B. | Recruitment ratio |
C. | Selection ratio |
D. | Employment ratio |
Answer» C. Selection ratio |
490. |
The concept of HRD scorecard was introduced in India by |
A. | T.V. Rao |
B. | UdaiPareek |
C. | ArunHonappa |
D. | Rao and Pareek |
Answer» A. T.V. Rao |
491. |
A system of industrial relations where social and labour issues are discussed between trade unions and management at enterprise level is: |
A. | Social dialogue |
B. | Tripartism |
C. | Bipartism |
D. | None of the above |
Answer» C. Bipartism |
492. |
Which of the following is not a type of wage differentials? |
A. | Social |
B. | Industrial |
C. | Geographical |
D. | Occupational |
Answer» A. Social |
493. |
Techniques which allow employer for flexible labor stance is |
A. | job classification |
B. | job evaluation method |
C. | job ranking technique |
D. | pay ranges |
Answer» D. pay ranges |
494. |
Which of the following is not a regulative type of labour legislation? |
A. | Factories Act, 1948 |
B. | Trade Unions Act, 1926 |
C. | Industrial Disputes Act, 1947 |
D. | Industrial Employment (Standing |
Answer» A. Factories Act, 1948 |
495. |
Which of the following aptly describes the role of line managers and staff advisors namely HR professionals? |
A. | Staff advisors focus more on developing HR programmes while line managers are more involved in the implementation of those programmes |
B. | Line managers are concerned more about develop.ing HR programmes whereas staff advisors are more involved in implementing such programmes |
C. | Staff advisors are solely responsible for developing, implementing and evaluating the HR programmes while line managers are not all involved in any matters concerning HR |
D. | Line managers alone are responsible for developing, implementing and evaluating the HR programmes while staff advisors are not all involved in any matters concerning HR. |
Answer» A. Staff advisors focus more on developing HR programmes while line managers are more involved in the implementation of those programmes |
496. |
Score that measures how much business goals are achieved by ‘HRD’ efforts is |
A. | HRD culture |
B. | Business linkage score |
C. | HRD competence score |
D. | HRD system maturity score |
Answer» B. Business linkage score |
497. |
Which of the following human resource practices can be useful in reducing workers’ compensation cost per employee? |
A. | safety training |
B. | disability management |
C. | safety incentives |
D. | all of the above |
Answer» D. all of the above |
498. |
Read the following statements on HRD need analysis. Identify the one which is not true: |
A. | HRD needs can be identified at strategic, organisational, operational, task and person levels |
B. | HRD needs can be diagnostic, analytic, compliance oriented and proactive |
C. | Task related KSA analysis and training need analysis are integral part of HRD need analysis |
D. | Competency mapping, performance appraisal and clarity of career paths identify HRD needs at task level only |
Answer» D. Competency mapping, performance appraisal and clarity of career paths identify HRD needs at task level only |
499. |
‘HCM’ talent management system includes |
A. | e-commerce integration |
B. | online training |
C. | monitoring performance metrics |
D. | all of above |
Answer» D. all of above |
500. |
A problem occurs when supervisor might rate all employees ‘high’ or ‘low’ is called |
A. | lenient/strict tendency |
B. | biasing tendency |
C. | central tendency |
D. | different tendencies |
Answer» A. lenient/strict tendency |
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