1. |
The basic managerial skill(s) is (are) |
A. | to supervise |
B. | to motivate |
C. | to stimulate |
D. | all of these |
Answer» D. all of these |
2. |
The actual achievements compared with the objectives of the job is |
A. | job performance |
B. | job evaluation |
C. | job description |
D. | none of these |
Answer» A. job performance |
3. |
HR Planning involves four distinct phases ONE of these stages is |
A. | business scanning |
B. | forecasting human resource records |
C. | organisation development |
D. | planning |
Answer» B. forecasting human resource records |
4. |
Strategic Human Resource management is
|
A. | proactive |
B. | reactive |
C. | both |
D. | none of these |
Answer» C. both |
5. |
Job evaluation is based on the: |
A. | complexity of the job to perform |
B. | conceptual skill required by the job |
C. | relative job worth for an organization |
D. | physical skills required by the job |
Answer» A. complexity of the job to perform |
6. |
______________ is a performance measure of both efficiency and effectiveness. |
A. | organisational behaviour |
B. | organisational citizenship |
C. | employee productivity |
D. | none of these |
Answer» C. employee productivity |
7. |
Which performance appraisal methods consumes a lot of time? |
A. | essay method |
B. | rating scales |
C. | critical incident |
D. | tests and observation |
Answer» A. essay method |
8. |
Which of the following is a benefit of employee training? |
A. | improves morale |
B. | helps people identify with organisational goals |
C. | provides a good climate for learning, growth and co - ordination |
D. | none of these |
Answer» B. helps people identify with organisational goals |
9. |
Which of the following is a method used in group or organisational training needs assessment? |
A. | consideration of current and projected changes |
B. | rating scales |
C. | interviews |
D. | questionnaires |
Answer» D. questionnaires |
10. |
Which of these is a hindrance to effective training? |
A. | career planning workshop |
B. | aggregate spending on training is inadequate |
C. | mentoring |
D. | career counselling |
Answer» B. aggregate spending on training is inadequate |
11. |
Which of the forecasting technique is the fastest? |
A. | work study technique |
B. | flow models |
C. | ratio trend analysis |
D. | hr demand forecast |
Answer» C. ratio trend analysis |
12. |
When appraisals are made by superiors, peers, subordinates and clients then it is called ______________. |
A. | 360 degree feedback |
B. | 180 degree feedback |
C. | self - appraisal |
D. | all of these |
Answer» A. 360 degree feedback |
13. |
degree feedback 13. The human resource Manangement helps toi improve the ______________ |
A. | production |
B. | productivity |
C. | power |
D. | produce |
Answer» B. productivity |
14. |
The solution to many so-called 'people problems' is often associated with improving the effectiveness of the recruitment process by: |
A. | having a robust hr department to carry out the process |
B. | outsourcing the hr department |
C. | careful selection of the right people for the job |
D. | devolving to line managers |
Answer» A. having a robust hr department to carry out the process |
15. |
e-HRM stands for |
A. | electronic |
B. | economic |
C. | equal |
D. | none of these |
Answer» A. electronic |
16. |
One of the most popular methods of increasing employee responsibility and control is ______________. |
A. | outsourcing |
B. | "military model" of management |
C. | work teams |
D. | manpower planning |
Answer» C. work teams |
17. |
What are the main aims of Employee Assistance Programmes? |
A. | to alter the organizational culture. |
B. | to address team and individual performance and well-being in the workplace. |
C. | to focus the attention of employees to the power structures of an organization. |
D. | to establish effective methods of care and support for everyone in an organization. |
Answer» D. to establish effective methods of care and support for everyone in an organization. |
18. |
Which of these is the benefit of needs assessment? |
A. | assessment makes training department more accountable |
B. | higher training costs |
C. | loss of business |
D. | increased overtime working |
Answer» A. assessment makes training department more accountable |
19. |
What techniques are used while analysing the internal supply? |
A. | inflows and outflows |
B. | turnover rate |
C. | conditions of work and absenteeism |
D. | all of the these |
Answer» D. all of the these |
20. |
Which of these is one of the seven criteria for assessing performance? |
A. | community service |
B. | interpersonal contact |
C. | need for supervision |
D. | all of these |
Answer» D. all of these |
21. |
Recruitment and selection must be effective to ensure it:
|
A. | offsets high labour turnover |
B. | delivers the highest calibre of individuals at optimum most |
C. | to have a surplus in case of sickness and absence |
D. | encourages new blood into the organization |
Answer» B. delivers the highest calibre of individuals at optimum most |
22. |
Performance appraisals are designed to motivate workers by providing them with feedback, recognition, and what? |
A. | better work facilities |
B. | equal opportunities |
C. | greater work autonomy |
D. | praise |
Answer» D. praise |
23. |
What do you understand "S" in the defining SMART Goals |
A. | solution |
B. | specific |
C. | standard |
D. | soft |
Answer» B. specific |
24. |
Training increases the employees |
A. | market value |
B. | earning power |
C. | job security |
D. | all of these |
Answer» B. earning power |
25. |
Full form of HRD is |
A. | human resource development |
B. | human resource department |
C. | human resource division |
D. | none of these |
Answer» A. human resource development |
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