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480+ Organisational Behaviour Solved MCQs

These multiple-choice questions (MCQs) are designed to enhance your knowledge and understanding in the following areas: Bachelor of Business Administration in Computer Applications (BBA [CA]) , Bachelor of Banking and Insurance (BBI) .

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351.

According to Mintzberg, one of management’s interpersonal roles is .

A. spokesperson
B. leader
C. negotiator
D. monitor
Answer» B. leader
352.

Robert Katz identified three essential skills that managers need to have in order to reach their goals. What are these skills?

A. technical, decisional and interpersonal
B. technical, human, and conceptual
C. interpersonal, informational and decisional
D. conceptual, communication and networking
Answer» B. technical, human, and conceptual
353.

A manager is valued by her colleagues for her ability to perform effective break-even analysis on upcoming ventures. In this case, her colleagues value her for competencies that fall within which of Katz’s essential management skills categories?

A. technical
B. communication
C. human
D. conceptual
Answer» A. technical
354.

According to Katz, technical skills encompass the ability to.

A. analyze and diagnose complex situations
B. exchange information and control complex situations
C. apply specialized knowledge or expertise
D. initiate and oversee complex projects
Answer» C. apply specialized knowledge or expertise
355.

Which one of the following would not be considered a human skill in Katz’s structure?

A. decision making.
B. communicating
C. resolving conflicts
D. working as part of a team
Answer» A. decision making.
356.

According to Katz, when managers have the mental ability to analyze and diagnose complex situations, they possess skills.

A. technical
B. leadership
C. problem-solving
D. conceptual
Answer» D. conceptual
357.

According to Fred Luthans and his associates, which of the following is considered a part of traditional management?

A. disciplining
B. decision making
C. exchanging routine information
D. acquiring resources
Answer» B. decision making
358.

Which of Luthans’ managerial activities involves socializing, politicking, and interacting with outsiders?

A. traditional management
B. communicating
C. human resource management
D. networking
Answer» D. networking
359.

While the Functions, Roles, Skills, and Activities approaches to management all differ, they all recognize that effective and successful managers must develop which of the following?

A. people skills
B. technical skills
C. efficiency
D. entrepreneurialism
Answer» A. people skills
360.

An OB study would be least likely to be used to focus on which of the following problems?

A. an increase in absenteeism at a certain company
B. a fall in productivity in one shift of a manufacturing plant
C. a decrease in sales due to growing foreign competition
D. an increase in theft by employees at a retail store
Answer» C. a decrease in sales due to growing foreign competition
361.

If a person responds the same way over time, attribution theory states that the behaviour shows.

A. distinctiveness
B. consensus
C. consistency
D. continuity
Answer» C. consistency
362.

Mr.Balu is late for work each day by about ten minutes. How would attribution theory describe this behaviour?

A. it shows consensus.
B. it shows similarity.
C. it shows reliability.
D. it shows consistency
Answer» D. it shows consistency
363.

Which of the following is a reason that the study of organizational behaviour is useful?

A. human behavior does not vary a great deal between individuals and situations.
B. human behavior is not random.
C. human behavior is not consistent.
D. human behavior is rarely predictable.
Answer» B. human behavior is not random.
364.

Psychology’s major contributions to the field of organizational behavior have been primarily at what level of analysis?

A. the level of the group
B. the level of the individual
C. the level of the organization
D. the level of the culture
Answer» B. the level of the individual
365.

Which behavioural science discipline is most focused on understanding individual behaviour?

A. sociology
B. social psychology
C. psychology
D. anthropology
Answer» C. psychology
366.

The science that seeks to measure, explain, and sometimes change the behaviour of humans and other animals is known as .

A. psychiatry
B. psychology
C. sociology
D. organizational behavior
Answer» B. psychology
367.

blends concepts from psychology and sociology.

A. corporate strategy
B. anthropology
C. political science.
D. social psychology
Answer» D. social psychology
368.

The science that focuses on the influence people have on one another is.

A. psychology
B. anthropology
C. political science
D. social psychology
Answer» B. anthropology
369.

Which of the following fields has most helped us understand differences in fundamental values, attitudes, and behaviour among people in different countries?

A. anthropology
B. psychology
C. political science
D. operations research
Answer» A. anthropology
370.

The subject of organizational culture has been most influenced by which behavioural science discipline?

A. anthropology
B. psychology
C. social psychology
D. political science
Answer» A. anthropology
371.

Which of the following OB topics is not central to managing employees’ fears about terrorism?

A. emotion
B. motivation
C. communication
D. work design
Answer» D. work design
372.

According to management guru Tom Peters, almost all quality improvement comes from of design, manufacturing, layout, processes, and procedures.

A. modification
B. stratification
C. integration
D. simplification
Answer» D. simplification
373.

Today’s managers understand that the success of any effort at improving quality and productivity must include.

A. process reengineering
B. quality management programs
C. customer service improvements
D. employees
Answer» D. employees
374.

Most valuable asset in an organization is

A. land and building
B. cash and bank balances
C. human being
D. technology
Answer» C. human being
375.

What term is used to describe voluntary and involuntary permanent withdrawal from an organization?

A. absenteeism
B. turnover
C. downsizing
D. truancy
Answer» B. turnover
376.

______ is discretionary behaviour that is not part of an employee’s formal job requirement, but that promotes the effective functioning of the organization.

A. productivity
B. motivation
C. organizational citizenship
D. organizational behavior
Answer» C. organizational citizenship
377.

Individual-level independent variables include all of the following except.

A. leadership
B. learning
C. perception
D. motivation
Answer» A. leadership
378.

Which of the following statements is true about the term “ability”, as it is used in the field of organizational behaviour?

A. it refers to an individual’s willingness to perform various tasks.
B. it is a current assessment of what an individual can do.
C. it refers exclusively to intellectual skills.
D. it refers exclusively to physical skills
Answer» B. it is a current assessment of what an individual can do.
379.

Which of the following is not a biographical characteristic?

A. political affiliation
B. age
C. sex
D. tenure
Answer» A. political affiliation
380.

Experiments performed by Ivan Pavlov led to what theory?

A. classical conditioning
B. operant conditioning
C. social learning
D. behavior shaping
Answer» A. classical conditioning
381.

What role did the meat play in Pavlov’s experiment with dogs?

A. an unconditioned response
B. a conditioned stimulus
C. a conditioned response
D. an unconditioned stimulus
Answer» D. an unconditioned stimulus
382.

In Pavlov’s experiment, the bell was a/an .

A. unconditioned stimulus
B. unconditioned response
C. conditioned stimulus
D. conditioned response
Answer» C. conditioned stimulus
383.

Which of the following is not true of classical conditioning?

A. classical conditioning is passive.
B. classical conditioning can explain simple reflexive behaviors.
C. learning a conditioned response involves building an association between a conditioned stimulus and an unconditioned stimulus.
D. a neutral stimulus takes on the properties of a conditioned stimulus.
Answer» D. a neutral stimulus takes on the properties of a conditioned stimulus.
384.

Operant conditioning argues that .

A. behavior is reflexive
B. behavior is unlearned
C. behavior is a function of its consequences
D. the tendency to repeat a behavior is very strong
Answer» C. behavior is a function of its consequences
385.

Which of the following researchers thought that reinforcement was the central factor involved in behavioural change?

A. pavlov
B. fayol
C. skinner
D. deming
Answer» C. skinner
386.

According to operant conditioning, when behaviour is not reinforced, what happens to the probability of that behaviour occurring again?

A. it increases.
B. it declines.
C. it remains unchang
Answer» B. it declines.
387.

What do we call the view that we can learn both through observation and direct experience?

A. situational learning theory
B. classical learning
C. social learning theory
D. the pavlov principle
Answer» C. social learning theory
388.

Four processes have been found to determine the influence that a model will have on an individual. Which of the following is not one of those processes?

A. attention processes
B. retention processes
C. motor reproduction processes
D. consequential processes
Answer» D. consequential processes
389.

Which of the following processes deals with how well an individual remembers a model’s action after it is no longer readily available?

A. attitudinal
B. retention
C. motor reproduction
D. reinforcement
Answer» B. retention
390.

What do we call the practice of reinforcing closer and closer approximations of a desired behaviour?

A. modeling
B. shaping
C. classical conditioning
D. social learning
Answer» B. shaping
391.

Suspending an employee for dishonest behaviour is an example of which method of shaping behaviour?

A. extinction
B. negative reinforcement
C. punishment
D. reaction
Answer» C. punishment
392.

The application of reinforcement concepts to individuals in the work setting is referred to as

A. classical conditioning
B. self-management
C. reengineering
D. ob mod
Answer» D. ob mod
393.

Who said “Give me a child at birth and I can make him into anything you want”?

A. b.f. skinner
B. ivan pavlov
C. sigmund freud
D. james emery
Answer» A. b.f. skinner
394.

Syam is always late coming to work and the manager cut his increment. This is an example of.

A. positive reinforcement
B. negative reinforcement
C. punishment
D. extinction
Answer» C. punishment
395.

What is the process by which individuals organize and interpret their sensory impressions in order to give meaning to their environment?

A. interpretation
B. environmental analysis
C. outlook
D. perception
Answer» D. perception
396.

Two people see the same thing at the same time yet interpret it differently. Where do the factors that operate to shape their dissimilar perceptions reside?

A. the perceivers
B. the target
C. the timing
D. the context
Answer» A. the perceivers
397.

What is the most relevant application of perception concepts to OB?

A. the perceptions people form about each other
B. the perceptions people form about their employer
C. the perceptions people form about their culture
D. the perceptions people form about society
Answer» A. the perceptions people form about each other
398.

What is the name of the theory that deals with how we explain behaviour differently depending on the meaning we assign to the actor?

A. behavioral theory
B. judgment theory
C. selective perception theory
D. attribution theory
Answer» D. attribution theory
399.

In attribution theory, what is distinctiveness?

A. whether an individual displays consistent behaviors in different situations
B. whether an individual displays different behaviors in different situations
C. whether an individual displays consistent behaviors in similar situations
D. whether an individual displays different behaviors in similar situations
Answer» B. whether an individual displays different behaviors in different situations
400.

………………..is once view of reality

A. attitude
B. perception
C. outlook
D. personality
Answer» B. perception

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