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510+ Consumer Behaviour Solved MCQs

These multiple-choice questions (MCQs) are designed to enhance your knowledge and understanding in the following areas: Master of Commerce (M.com) , Bachelor of Mass Media (BMM) , Bachelor of Business Administration in Marketing (BBA Marketing) .

351.

_ is the third step of adoption process

A. trail
B. interest
C. evaluation
D. awareness
Answer» C. evaluation
352.

_ is the fourth step of adoption process

A. interest
B. trial
C. awareness
D. evaluation
Answer» B. trial
353.

_ is the fifth step of adoption process

A. acculturation
B. adoption
C. enculturation
D. diffusion
Answer» B. adoption
354.

_ is when an individual learns about his own culture.

A. diffusion
B. acculturation
C. enculturation
D. subculture
Answer» C. enculturation
355.

_ is when an individual learn about another culture.

A. subculture
B. diffusion
C. acculturation
D. enculturation
Answer» C. acculturation
356.

in a larger society, there are subsystems of values resulting in a csiderable variation in bahviour pattern wighin the total culture called_.

A. diffusion
B. acculturation
C. subculture.
D. enculturation
Answer» C. subculture.
357.

_ measure how receptive consumer is to new prodcuts & services.

A. brand switcher
B. picky consumer
C. Consumer innovativeness
D. Variety- novelty seeking
Answer» C. Consumer innovativeness
358.

_ measure the rigidity counsumer has towards unfamiliar & information contrary to own established beliefs.

A. Dogmatism
B. Variety- novelty seeking
C. brand switcher
D. picky consumer
Answer» A. Dogmatism
359.

consumers who are _ explore, check out new products, are brand switchers.

A. Dogmatism
B. brand switcher
C. Variety- novelty seeking
D. Verbeliser
Answer» C. Variety- novelty seeking
360.

_ consumers prefer description & explaination.

A. picky consumer
B. visualiser
C. Verbeliser
D. brand switcher
Answer» C. Verbeliser
361.

_ deals with consumption & possession.

A. identity
B. Consumer materialism
C. individuation
D. culture
Answer» B. Consumer materialism
362.

_ is total product offering & making the product attractive & agreeable eg. Masculine, feminine etc

A. Brand Purification
B. brand positioning
C. Brand personification
D. brand personalisation
Answer» C. Brand personification
363.

we experience _ when there is a descrepency between our 2 attitudes or attitude & behaviour.

A. Dogmatism
B. Cognitive discongruence
C. Cognitive congruence
D. Cognitive dissonance
Answer» D. Cognitive dissonance
364.

_ is undertaken to reduce dissonance by putting logical arguments.

A. enculturation
B. justification
C. rationalisation
D. trivialisation
Answer» C. rationalisation
365.

_ is undertaken to reduce dissonance by justifying the act as 'not a big deal'.

A. diffision
B. rationalisation
C. trivialisation
D. enculturation
Answer» C. trivialisation
366.

_ is lower order need in maslows hierarchy of needs theory.

A. safety
B. self actualisation
C. social
D. self esteem
Answer» A. safety
367.

_ is higher order need in maslows hierarchy of needs theory.

A. self actualisation
B. safety
C. basic
D. physiological
Answer» A. self actualisation
368.

In ERG theory E stands for_.

A. emphasis
B. existence
C. exercise
D. evaluation
Answer» B. existence
369.

In ERG theory G stands for_.

A. gain
B. garner
C. growth
D. gestalt
Answer» C. growth
370.

In ERG theory R stands for_.

A. reformation
B. reaction
C. realtionship
D. relatedness
Answer» D. relatedness
371.

when people buy products relating to their culture, social class & lifestyle they are satisfying _ of mCclellands needs.

A. nAch
B. nPow
C. nApt
D. nAff
Answer» D. nAff
372.

people desire partying & celebrating together are satisfying _ of mCclellands needs.

A. nAff
B. nAch
C. nPow
D. nApt
Answer» A. nAff
373.

Need for accomplishment & excellence is a part of _

A. nApt
B. nAch
C. nPow
D. nApt
Answer» B. nAch
374.

_ signifies the inner psychological characterstics that reflect how a person reacts to his environment.

A. Motivation
B. attitude
C. Personality
D. culture
Answer» C. Personality
375.

_ are the features of an individual or tendency of an individual in a particular manner.

A. traits
B. actions
C. attitudes
D. thoughts
Answer» A. traits
376.

_'s theory of personality is regarded as the cornerstone of modern psychology.

A. Maslow
B. Alfred Adler
C. Sigmund Freud
D. Cattell
Answer» C. Sigmund Freud
377.

According to Freud’s psychoanalytic theory of personality, the _ operates based on the pleasure principle, which stresses on immediate fulfillment of needs.

A. ego
B. super ego ig
C. traits
D. id
Answer» D. id
378.

in Freud's theory _ is that state of awareness which thinks of you as separate from the other. It always thinks of the glories of the past and hopes of the future and focuses on guiltiness.

A. id
B. ego
C. super ego ig
D. traits
Answer» B. ego
379.

_ superego provides guidelines for making judgments. It is the aspect of personality that holds all our moral standards and ideals that we acquire from both parents and society.

A. super ego
B. ego
C. id
D. traits
Answer» A. super ego
380.

Just as people have personalities, similarly _ also have personalities.

A. celebrities
B. media outlets
C. product/brands
D. stores
Answer» C. product/brands
381.

_personalities prefer love and affection and so they move towards them and so they prefer known brands.

A. Complaint
B. detached
C. dormant
D. aggressive
Answer» A. Complaint
382.

_ personalities tend to move against others and they show off their need for power, success etc. which is quite manipulative

A. detached
B. Complaint
C. Aggressive
D. dormant
Answer» C. Aggressive
383.

_ personalities are not much aware of brands and are more self reliant and independent.

A. detached
B. aggressive
C. Complaint
D. dormant
Answer» A. detached
384.

According to Horney, _ personalities move towards others.

A. detached
B. dormant
C. aggressive
D. Complaint
Answer» D. Complaint
385.

According to Horney, _ personalities move against others.

A. detached
B. Complaint
C. Aggressive
D. dormant
Answer» C. Aggressive
386.

According to Horney, _ personalities move away from others.

A. aggressive
B. Complaint
C. dormant
D. detached
Answer» D. detached
387.

Carl Jung helped identify _ personality types.

A. 15
B. 14
C. 26
D. 16
Answer» D. 16
388.

The personality types proposed by Carl Jung were developed and incorporated into a scale that came to be famously known and applied as the _.

A. MBTI or the Myers- Briggs Type Indicator.
B. MMPI
C. MMTI
D. MBPI
Answer» A. MBTI or the Myers- Briggs Type Indicator.
389.

_ is how consumers see themselves.

A. Ideal self image
B. social self image
C. actual self image
D. self image
Answer» C. actual self image
390.

_ is how consumers would like to see themselves.

A. social self image
B. actual self image
C. self image
D. Ideal self image
Answer» D. Ideal self image
391.

_ is how consumers feel others see them.

A. social self image
B. Ideal self image
C. actual self image
D. self image
Answer» A. social self image
392.

_ is defined as defined as a feeling of favorableness or unfavorableness that an individual has towards an object.

A. motivation
B. thoughts
C. attitude
D. actions
Answer» C. attitude
393.

_ comprises of of beliefs towards, feelings towards and behavioral intentions towards some objects.

A. motivation
B. thoughts
C. consumer attitude
D. actions
Answer» C. consumer attitude
394.

_ function of attitude helps people to adjust to different situations and circumstances

A. knowledge
B. adjustment
C. value expressive function
D. ego defensive function
Answer» B. adjustment
395.

_ function of attitude is formed to protect the ego. We all are bothered about our self- esteem and image so the product boosting our ego is the target of such a kind of attitude.

A. cognitive
B. knowledge
C. ego defensive function
D. value expressive function
Answer» C. ego defensive function
396.

_ function of attitude usually represent the values the individual posses. We gain values, though our upbringing and training.

A. ego defensive function
B. value expressive function
C. cognitive
D. knowledge
Answer» B. value expressive function
397.

_ function of attitude continuously seeks knowledge and information.

A. cognitive
B. knowledge
C. knowledge
D. value expressive function
Answer» C. knowledge
398.

_ component of the tri component theory of attitudes,consists of a person’s feelings, sentiments, and emotions for a particular brand or product.

A. cognitive
B. connative
C. affective
D. value expressive function
Answer» C. affective
399.

According to _, discomfort or dissonance occurs when a consumer holds confusing thoughts about a belief or an attitude object (either before or after the purchase).

A. cognitive resonnance
B. cognitive dissonance theory
C. social dissonance
D. social resonnance
Answer» B. cognitive dissonance theory
400.

The traditional _ describes family patterns as consumers marry, have children, leave home, lose a spouse, and retire.

A. FPC
B. FLC
C. FLC
D. FLP
Answer» B. FLC

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