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460+ Performance Management Solved MCQs

These multiple-choice questions (MCQs) are designed to enhance your knowledge and understanding in the following areas: Bachelor of Business Administration in Human Resource Management (BBA HRM) , Master of Business Administration (MBA) .

Chapters

Chapter: Unit 4
201.

The use of an experienced person to teach and train someone with less knowledge in the given area.

A. Counselling
B. Helping
C. Mentoring
D. Time Management
Answer» C. Mentoring
202.

A person who looks at the negative aspect of every situation.

A. Optimist
B. Pessimist
C. Type A personality
D. Type B personality
Answer» A. Optimist
203.

Different types of pay plans related to performance are:

A. Individual or piece rate system
B. Group
C. Organizations
D. All the above
Answer» D. All the above
204.

Within the umbrella of group reward system comes.

A. Equal pay
B. Individual performance based pay
C. Pay with group threshold
D. All the above
Answer» D. All the above
205.

Success of the organization can be measured in terms of

A. Profitability
B. Profit
C. Sales
D. All the above
Answer» D. All the above
206.

A structured questionnaire method for collecting data about the personal qualities of employees is called

A. Functional job analysis
B. Management position description questionnaire
C. Work profiling system
D. None of the above
Answer» C. Work profiling system
207.

The method that depends mainly on the ability and experience of the supervisors for gathering relevant information about the job is called the

A. Task inventory analysis method
B. Technical conference method
C. Diary maintenance method
D. Critical incident method
Answer» A. Task inventory analysis method
208.

The discussion of an employees’ problem with the general objective of helping the worker cope with it.

A. Counseling
B. Training
C. Education
D. Job rotation
Answer» D. Job rotation
209.

A broader, long educational programme offered to carry out non-technical functions more effectively.

A. Counseling
B. Training
C. Education
D. Development
Answer» B. Training
210.

The act of increasing the knowledge and skills of an employee for doing a particular job

A. Counseling
B. Training
C. Education
D. Development
Answer» D. Development
211.

An approach that puts material to be learned into highly organized, logical sequences that trainee could respond

A. Counseling
B. Training
C. Education
D. Vestibule training
Answer» D. Vestibule training
212.

Learning principle includes all but

A. Participation
B. Repetition
C. Feedback
D. Repatriation
Answer» D. Repatriation
213.

Needs assessment should consider all but

A. the person
B. supervisor input
C. key changes
D. training objectives
Answer» B. supervisor input
214.

Technological obsolescence of engineers can be easily prevented by

A. Behavior modeling
B. Lectures
C. Coaching
D. Lab. Training
Answer» D. Lab. Training
215.

Training evaluation criteria include all but

A. Reactions
B. Learning
C. Behavior
D. Relevance results
Answer» C. Behavior
216.

Many employees feel their firm's pay for performance plans are ineffective because:

A. Not everyone reacts to a reward the same way.
B. Not all rewards are suited to all situations.
C. The person must expect to receive a rewa
Answer» C. The person must expect to receive a rewa
217.

____ helps in identifying the knowledge skill and attitude set that enables an individual to deliver the best performance in his job

A. Competency modeling
B. Competency planning
C. People competency
D. Competency training
Answer» A. Competency modeling
218.

Which of the following options is not one of the approaches to HRM?

A. Human Resource approach
B. Systems approach
C. Contingent approach
D. Statistical approach
Answer» D. Statistical approach
219.

Which approach states that no one management action or design will be suitable for all situations?

A. Human behavior approach
B. Role approach
C. Systems approach
D. Contingent approach
Answer» D. Contingent approach
220.

HR department maintains a set of proposals and actions that act as reference points for managers in their dealings with employees. What is this called?

A. HR Guide
B. HR ethics
C. HR policy
D. Managerial policy
Answer» C. HR policy
221.

Which of the following HR approaches is most popular currently

A. Human resources approach
B. Scientific management approach
C. Systems approach
D. Technical approach
Answer» A. Human resources approach
222.

All except one of the following are the different aspects of HRD

A. Job evaluation
B. Training and development
C. Career planning
D. Performance appraisal
Answer» A. Job evaluation
223.

________ helps organizations identify employee strengths and weaknesses to determine avenues for their career development

A. Gap analysis
B. Individual assessment
C. Organizational assessment
D. Opportunity analsis
Answer» B. Individual assessment
224.

Understanding the career aspirations of an employee, determining his capabilities and competencies and identifying the gaps is termed

A. Need analysis
B. Gap analysis
C. Opportunity analysis
D. Employee analysis
Answer» A. Need analysis
225.

The process of rewarding employees by giving them a stake in the company, which further enhances their performance is called the

A. Gain sharing
B. Annual bonus
C. Employee stock plan
D. Profit sharing
Answer» C. Employee stock plan
226.

The problem with self-ratings is that:

A. Supervisors rate employees too highly.
B. Supervisors accentuate differences and rigidify positions.
C. Employees rate themselves higher than do supervisors.
D. All the above.
Answer» D. All the above.
227.

The effect of negative aspect of employees’ performance overshadows the evaluation of entire performance.

A. Halo Effect
B. Horn Effect
C. Stereotyping
D. Status Effect
Answer» B. Horn Effect
228.

Objective-based rating scales are:

A. Subjectively determined
B. Based on a points-based system
C. Measures of performance against objectives set
D. Manager-allocated rating scales
Answer» C. Measures of performance against objectives set
229.

To be effective a point based rating systems require:

A. Close management control
B. Comprehensive, reliable and consistent information
C. Objectivity in assessments
D. 360% assessments
Answer» C. Objectivity in assessments
230.

The process of evaluating an employee’s current and/or past performance relative to his or her performance standards is called _____.

A. recruitment
B. employee selection
C. performance appraisal
D. organizational development
Answer» C. performance appraisal
231.

The 'coaching of employees' does not include

A. planning
B. preparation
C. follow-up
D. compensating employees
Answer» D. compensating employees
232.

The mentoring by employees dealt with

A. longer span of time
B. shorter span of time
C. resetting salary schedules
D. self-managing teams
Answer» A. longer span of time
233.

Counseling the employees for second careers inside the firm is an example of

A. phased retirement
B. preretirement counseling
C. honoring experience
D. modifying selection procedure
Answer» B. preretirement counseling
234.

Mentoring is very useful when the mentors works for

A. same department
B. different department
C. informal training
D. formal training
Answer» A. same department
235.

Competency Mapping includes mapping the employee with respect to his/her:

A. Traits
B. Self-Concept
C. Skills and Knowledge.
D. All the above
Answer» D. All the above
236.

____________is a process with the help of which the employer, or the human resource team decides, that where would a person work best, as per his aptitude and temperament.

A. Training
B. Performance Appraisal
C. Competency Mapping
D. Performance Monitoring
Answer» C. Competency Mapping
237.

In traditional focus, providing opportunities for learning is part of

A. training and development
B. performance appraisal
C. recruiting and placement
D. human resource planning
Answer» A. training and development
238.

In career development focus, information about individual interests and preferences is part of

A. training and development
B. performance appraisal
C. recruiting and placement
D. human resource planning
Answer» D. human resource planning
239.

When employee's high expectations confront reality of boring job, it is called

A. promotions
B. transfers
C. reality shock
D. formal training
Answer» C. reality shock
240.

Strategy employees seek to interesting jobs and greater advancement opportunities is included in

A. promotions
B. transfers
C. reality shock
D. formal training
Answer» B. transfers
241.

Direct non financial and financial payments received by employees for continuous work with company are classified as

A. benefits
B. stock ownership
C. loyalty scholarships
D. all of above
Answer» A. benefits
242.

Mentoring is very useful when mentors works for

A. same department
B. different department
C. informal training
D. formal training
Answer» A. same department
243.

In career development, providing individual development plans for employees is part of

A. individual role
B. manager role
C. employer role
D. line manager
Answer» C. employer role
244.

Pay plan having a mix of 75% base salary and 25% incentives is classified as

A. combination plan
B. non commission plan
C. competitive plan
D. non competitive plan
Answer» A. combination plan
245.

Factors influencing bonuses

A. eligibility
B. fund size
C. individual performance
D. All of above
Answer» D. All of above
246.

All incentive plans are surely

A. pay for performance
B. pay for skills
C. pay for tenure
D. pay for knowledge
Answer» A. pay for performance
247.

Which of the following terms refers to an appraisal that is too open to interpretation?

A. unclear standards
B. halo effects
C. strictness
D. biased
Answer» A. unclear standards
248.

All of the following are considered best practices for administering fair performance appraisals EXCEPT _

A. explaining how subordinates can improve their performance
B. clarifying in advance what the performance expectations are
C. basing the appraisal on observable job behaviors
D. using subjective performance data for appraisals
Answer» D. using subjective performance data for appraisals
249.

What usually occurs when employees rate themselves for performance appraisals?

A. Ratings are reliable but invalid.
B. Ratings are subject to halo effects.
C. Logrolling leads to unrealistic ratings.
D. Ratings are higher than when provided by supervisors.
Answer» D. Ratings are higher than when provided by supervisors.
250.

In most firms, a rating committee used for performance appraisals consists of ____ members.

A. 1-2
B. 3-4
C. 5-6
D. 9-1 0
Answer» B. 3-4

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