McqMate
These multiple-choice questions (MCQs) are designed to enhance your knowledge and understanding in the following areas: Bachelor of Business Administration in Human Resource Management (BBA HRM) , Master of Business Administration (MBA) .
Chapters
| 251. |
Which of the following terms refers to the process of allowing subordinates to rate their supervisor's performance anonymously? |
| A. | supplemental evaluation |
| B. | downward feedback |
| C. | upward feedback |
| D. | peer evaluation |
| Answer» C. upward feedback | |
| 252. |
Which of the following terms refers to a performance appraisal based on surveys from peers, supervisors, subordinates, and customers? |
| A. | 360-degree feedback |
| B. | team appraisals |
| C. | upward feedback |
| D. | rating committee |
| Answer» A. 360-degree feedback | |
| 253. |
A performance appraisalsassumes that an employee understood what his or her performance standards were prior to the appraisal. |
| A. | True |
| B. | False |
| C. | According to situation |
| D. | none |
| Answer» A. True | |
| 254. |
When an employee's performance is so poor that a written warning is required, the warning should _ |
| A. | identify the standards by which the employee is judged |
| B. | provide examples of employees who met the standards |
| C. | be mailed to the employee and to an EEOC representative |
| D. | provide examples of times when the employee met the standards |
| Answer» A. identify the standards by which the employee is judged | |
| 255. |
Which component of performance management refers to communicating a firm's higherlevel goals throughout the organization and then translating them into departmental and individual goals? |
| A. | role clarification |
| B. | goal alignment |
| C. | performance monitoring |
| D. | direction sharing |
| Answer» D. direction sharing | |
| 256. |
Rewards offered to labors involved in production, are categorized as; |
| A. | Salary |
| B. | Fringe benefits |
| C. | Wage |
| D. | Commission |
| Answer» C. Wage | |
| 257. |
A written statement of policies and principles that guides the behaviour of all employees is called |
| A. | code of ethics |
| B. | word of ethics |
| C. | ethical dilemma |
| D. | None of the above |
| Answer» A. code of ethics | |
| 258. |
An empirical inquiry into the actual rules or standards of a particular group is |
| A. | normative justice |
| B. | descriptive justice |
| C. | interpersonal justice |
| D. | None of the above |
| Answer» B. descriptive justice | |
| 259. |
The HR policy which is based on the philosophy of the utmost good for the greatest number of people is covered under the |
| A. | utilitarian approach |
| B. | approach based on rights |
| C. | approach based on justice |
| D. | None of the above |
| Answer» A. utilitarian approach | |
| 260. |
Which of the following is not usually the objective of a code of ethics? |
| A. | to create an ethical workplace |
| B. | to evaluate the ethical components of the proposed actions of the employees |
| C. | to improve the public image of the company |
| D. | to enhance the profits of the business continuously |
| Answer» D. to enhance the profits of the business continuously | |
| 261. |
Which of the following is not a core principle of the Society for Human Resource Management’s Code of Ethics? |
| A. | professional responsibility |
| B. | fairness and justice |
| C. | professional development |
| D. | None of the above |
| Answer» D. None of the above | |
| 262. |
Which of the following factors shapes the ethical behaviour of the members of an organization? |
| A. | The supervisor’s behavior |
| B. | organizational culture |
| C. | code of ethics |
| D. | All of the above |
| Answer» D. All of the above | |
| 263. |
Payoffs associated with properly implemented ethics programs include: |
| A. | increased stakeholder confidence. |
| B. | greater client/customer and employee loyalty. |
| C. | increased profits. |
| D. | all of the above |
| Answer» D. all of the above | |
| 264. |
The implied, enforced, or felt obligation of managers, acting in their official capacities, to serve or protect the interests of groups other than themselves, is known as: |
| A. | valuing diversity. |
| B. | legal compliance. |
| C. | social responsibility |
| D. | professionalism. |
| Answer» C. social responsibility | |
| 265. |
Taking a stand on anti-animal testing, human rights protection, and environmental conservation is an example of a firmʹs: |
| A. | ethics policy. |
| B. | sense of social responsibility. |
| C. | mission statement. |
| D. | desire for legal compliance. |
| Answer» B. sense of social responsibility. | |
| 266. |
The broad objectives of HR associations across the country include: |
| A. | assisting in the provision of training in the field of HR |
| B. | providing opportunities for information exchange. |
| C. | serving as a voice for HR practitioners. |
| D. | all of the above. |
| Answer» D. all of the above. | |
| 267. |
______ signifies a system of shared meaning held by the members that distinguish one organization from another organization |
| A. | organizational change |
| B. | organizational development |
| C. | organizational culture |
| D. | group dynamics |
| Answer» C. organizational culture | |
| 268. |
An organization emphasized that its employees should dress formally but did n not consider it to be absolutely essential for the firm. What are such norms termed as? |
| A. | relevant norms |
| B. | irrelevant norms |
| C. | flexible norms |
| D. | functional norms |
| Answer» C. flexible norms | |
| 269. |
Vijay was employed in the production department of a firm manufacturing textiles. He was well behaved and agreed to the norms of the organization. Vijay who accepts all the organizational norms is a |
| A. | assertive |
| B. | conformist |
| C. | rebel |
| D. | perfectionist |
| Answer» B. conformist | |
| 270. |
Of the four approaches adopted by international operations, which approach tries to create value by emphasizing on local responsiveness |
| A. | the multi domestic |
| B. | the international |
| C. | the global |
| D. | the translational |
| Answer» A. the multi domestic | |
| 271. |
_________ council studies absenteeism at the workplace and recommends steps to reduce it at the lowest level of worker participation |
| A. | shop council |
| B. | plant council |
| C. | unit council |
| D. | joint council |
| Answer» C. unit council | |
| 272. |
The ______ council usually deals with matters pertaining to the operational, economic and financial, personnel, welfare and environment areas at a level above the shop/department level |
| A. | shop council |
| B. | plant council |
| C. | unit council |
| D. | joint council |
| Answer» B. plant council | |
| 273. |
Appraisal of an employee by supervisor, self, peers, subordinates and customers is termed as |
| A. | team appraisal |
| B. | balanced scorecard method |
| C. | 360 degree appraisal |
| D. | critical incident method |
| Answer» C. 360 degree appraisal | |
| 274. |
Rajan believes that all those from Xavier's are arrogant and complacent. This is reflected in his performance appraisal of Preethi, who is from Xaviers. This is an example of |
| A. | halo effect |
| B. | perceptual effect |
| C. | stereotyping |
| D. | stringency effect |
| Answer» C. stereotyping | |
| 275. |
If the appraiser allows a single characteristic of the appraisee to dominate his judgement of the employee performance, it is termed as |
| A. | halo effect |
| B. | stereotyping |
| C. | perceptual set |
| D. | primacy effect |
| Answer» A. halo effect | |
| 276. |
Hitesh is a good salesman and works for an ITcompany. But, his performance in 2001-02 was affected because of the slump in the ITmarket. However, his boss fails to acknowledge it and rates his performance as poor. This is an example of |
| A. | stereotyping |
| B. | primacy effect |
| C. | fundamental attribution error |
| D. | halo effect |
| Answer» C. fundamental attribution error | |
| 277. |
Veena always awards high ratings to all her subordinates irrespective of their performance levels. She is affected by |
| A. | leniency effect |
| B. | primacy effect |
| C. | recency effect |
| D. | tringency effect |
| Answer» A. leniency effect | |
| 278. |
One of the main reasons for the negative attitude of employees towards performance appraisal is |
| A. | it is associated with pay |
| B. | it gives away how bad they are |
| C. | it tends to become subjective because of poor implementation |
| D. | it is not useful for any other organizational activity |
| Answer» C. it tends to become subjective because of poor implementation | |
| 279. |
Supratim has been promoted to the post of an Area Sales Manager just last week, but finds himself lacking in some areas. His performance can be improved by |
| A. | reprimanding him |
| B. | training him |
| C. | linking his pay to performance |
| D. | providing him with an assistant |
| Answer» B. training him | |
| 280. |
The performance appraisal method that channelises employee efforts with organizational goals is |
| A. | bars |
| B. | 360 degree appraisal |
| C. | balanced scorecard |
| D. | management by objectives |
| Answer» D. management by objectives | |
| 281. |
Psychology oriented factor of production is |
| A. | land |
| B. | finance |
| C. | machine |
| D. | labour |
| Answer» D. labour | |
| 282. |
A statement containing the details of works to be performed & responsibilities involved is known as. |
| A. | job analysis |
| B. | job evaluation |
| C. | job specification |
| D. | job description |
| Answer» A. job analysis | |
| 283. |
Recruiting is ____________. |
| A. | selecting people |
| B. | offering job |
| C. | appointing people |
| D. | discovering of potential |
| Answer» B. offering job | |
| 284. |
A performance appraisal is a process of evaluating employees. |
| A. | behaviour at job |
| B. | contribution towards job |
| C. | character |
| D. | quantity of work done |
| Answer» B. contribution towards job | |
| 285. |
Man to Man comparison is one of the methods of |
| A. | selection |
| B. | grading |
| C. | performance appraisal |
| D. | merit rating |
| Answer» C. performance appraisal | |
| 286. |
____________ is a strategy for acquisition, utilization, improvement & presentation of an organizational human resources. |
| A. | man power planning |
| B. | personal administration |
| C. | personal management |
| D. | personal policy |
| Answer» A. man power planning | |
| 287. |
Job satisfaction is high when there is |
| A. | low morale |
| B. | high wage |
| C. | low wage |
| D. | high morale |
| Answer» D. high morale | |
| 288. |
Direct compensation towards the contribution of labour is |
| A. | money |
| B. | pay |
| C. | reward |
| D. | wages |
| Answer» A. money | |
| 289. |
Job analysis is a systematic exploration of the activities surrounding a job. It define the jobs. |
| A. | responsibilities &duties |
| B. | accountability & duties |
| C. | responsibilities & accountability |
| D. | responsibilities, accountability, duties. |
| Answer» D. responsibilities, accountability, duties. | |
| 290. |
On-the-job management development techniques include. |
| A. | job rotation |
| B. | sensitivity training |
| C. | coaching |
| D. | transactional analysis |
| Answer» C. coaching | |
| 291. |
______ is a process of matching the qualification of applicants with the web requirements. |
| A. | recruitment |
| B. | promotion. |
| C. | selection |
| D. | training |
| Answer» A. recruitment | |
| 292. |
_______ is the ideal or target to achieve through higher productivity. |
| A. | fair wages |
| B. | minimum wages |
| C. | livingwages |
| D. | normal wages |
| Answer» A. fair wages | |
| 293. |
According to Tuckman and Jensen, the stage where the group resolves its conflict is called. |
| A. | forming |
| B. | norming |
| C. | performing |
| D. | adjourning |
| Answer» B. norming | |
| 294. |
. ____________is the tendency of highly cohesive groups to value consensus at the price of decision quality. |
| A. | group thinks |
| B. | group process |
| C. | group norms |
| D. | group development |
| Answer» A. group thinks | |
| 295. |
________ are the rules of pattern and behaviour that are expected from all team members. |
| A. | norms |
| B. | policies |
| C. | procedures |
| D. | role |
| Answer» A. norms | |
| 296. |
Which of the following are not the features of team empowerment? |
| A. | potency |
| B. | autonomy |
| C. | impact |
| D. | role ambiguity |
| Answer» D. role ambiguity | |
| 297. |
The ability and willingness of group members to set goals and work towards their accomplishment is known as _______. |
| A. | group maturity |
| B. | team spirit |
| C. | mbo |
| D. | participation |
| Answer» A. group maturity | |
| 298. |
Recruitment and selection must be effective to ensure it. |
| A. | offsets high labour turnover |
| B. | delivers the highest caliber of individuals at optimum most |
| C. | to have a surprise in case of sickness and absence |
| D. | encourages new blood into the organization |
| Answer» B. delivers the highest caliber of individuals at optimum most | |
| 299. |
Too great a reliance on internal recruitment can result in. |
| A. | reduced job performance |
| B. | higher labour turnover |
| C. | internal conflict |
| D. | poor group dynamics |
| Answer» A. reduced job performance | |
| 300. |
Why can altruism as an approach to discipline be regarded as an essential element? |
| A. | it is an essential requirement for survival |
| B. | to maintain good employee relations |
| C. | to demonstrate who’s boss |
| D. | to re-establish a welfare approach to hr |
| Answer» B. to maintain good employee relations | |
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