McqMate
Chapters
| 201. |
Which of the following abilities are categorized as the Technical skill of an individual? |
| A. | Judgment & creativity |
| B. | Analysis & communication |
| C. | Knowledge & proficiency |
| D. | Innovation & advancement |
| Answer» C. Knowledge & proficiency | |
| 202. |
The intellectual & mechanical process used by an organization to transform inputs into outputs is termed as: |
| A. | Task |
| B. | People |
| C. | Structure |
| D. | Technology |
| Answer» D. Technology | |
| 203. |
Under which of the following authority, an HR manager took the decision to provide training to its employees regarding the operations of newly installed machine? |
| A. | Staff |
| B. | Functional |
| C. | Line |
| D. | Implied |
| Answer» C. Line | |
| 204. |
Which one of the following is NOT the benefit of making teams? |
| A. | Every member is mutually accountable within a team |
| B. | Teams enable organizations to better utilize employees' talents |
| C. | Teams create trust and a collaborative culture |
| D. | Teams always perform better than individuals in all situations |
| Answer» A. Every member is mutually accountable within a team | |
| 205. |
Which one of the following is NOT the characteristic of a Virtual Team? |
| A. | Lack of nonverbal signals |
| B. | Limited social contact |
| C. | Increased social relationship |
| D. | Ability to overcome time and space constraints |
| Answer» C. Increased social relationship | |
| 206. |
Which of the following functions of HRM deals with 'Collective Bargaining'? |
| A. | Staffing |
| B. | Forecasting |
| C. | Employee-assistance management |
| D. | Employee-relations management |
| Answer» D. Employee-relations management | |
| 207. |
'There is no need to make any new appointment'; therefore, the organization has transferred Mr. Jaison to another branch. This step of the organization is taken to: |
| A. | Increase the labour supply than demand |
| B. | Maintain the balance of labour supply and demand |
| C. | Decrease the labour supply than demand |
| D. | Devastate the balance of labour supply and demand |
| Answer» C. Decrease the labour supply than demand | |
| 208. |
A test conducted to ensure the biological fitness of an individual by identifying the presence of any inherited diseases like diabetese, heart diseases, neurological disorders etc, is termed as: |
| A. | Hereditary testing |
| B. | Gene testing |
| C. | Instinct testing |
| D. | Genetic testing |
| Answer» B. Gene testing | |
| 209. |
Which of the given employment testing approach requires individuals to perform activities similar to those they might encounter in an actual job? |
| A. | In-basket technique |
| B. | Role playing |
| C. | Interview simulations |
| D. | Case study |
| Answer» B. Role playing | |
| 210. |
According to which of the following interview type, several applicants are being interviewed by one or more company representatives? |
| A. | One-to-one interview |
| B. | Panel interview |
| C. | Group interview |
| D. | Stress interview |
| Answer» C. Group interview | |
| 211. |
'Material wastage has increased to greater extent due to using outdated machinery'. This issue can be resolved by: |
| A. | Train machine operators regarding its operations |
| B. | Replacing the existing machinery with the new one |
| C. | Using new raw material in production |
| D. | No action is required as it is not a noticeable issue |
| Answer» B. Replacing the existing machinery with the new one | |
| 212. |
Previous company records & customer satisfaction surveys may serve as a source for: |
| A. | Cultivating learning culture within the organization |
| B. | Determining deficiencies that require training |
| C. | Developing career development plans for employees |
| D. | Identifying training outcomes through evaluation |
| Answer» B. Determining deficiencies that require training | |
| 213. |
Evaluation of training program is conducted: |
| A. | At the initial stage while design a training |
| B. | Prior to need assessment phase |
| C. | Parallel to design a training content |
| D. | At the last stage of training |
| Answer» D. At the last stage of training | |
| 214. |
HR managers play vital role in: |
| A. | Setting production targets |
| B. | Formulating strategies |
| C. | Publishing financial statements |
| D. | Preparing reports for shareholders |
| Answer» A. Setting production targets | |
| 215. |
Which of the following are the groups of social nature that are formed around friendship and common interests? |
| A. | Formal |
| B. | Structured |
| C. | Informal |
| D. | Unstructured |
| Answer» D. Unstructured | |
| 216. |
Initially the personnel department was only involved in: |
| A. | Recruitment & selection |
| B. | Compensation & benefits |
| C. | Training & development |
| D. | Scheduling vacations |
| Answer» D. Scheduling vacations | |
| 217. |
'Career counselling' is part of which of the following functions of HRM? |
| A. | Compensation & benefits |
| B. | Planning & selection |
| C. | Training & development |
| D. | Maintenance of HRIS |
| Answer» C. Training & development | |
| 218. |
'Fair employment legislation' is applicable to which of the following? |
| A. | Collective bargaining |
| B. | Planning & selection |
| C. | Training & development |
| D. | Grapevine network |
| Answer» B. Planning & selection | |
| 219. |
Which one of the following is NOT included in 'Training and Development'? |
| A. | Orientation |
| B. | Career development |
| C. | Employee education |
| D. | Recruitment |
| Answer» D. Recruitment | |
| 220. |
Jamal Enterprises' top management refused to consider its female marketing manager for the post of Vice President. This action of the company is representing which of the following? |
| A. | Gender discrimination |
| B. | Legal consideration |
| C. | Reverse discrimination |
| D. | Glass ceiling effect |
| Answer» A. Gender discrimination | |
| 221. |
The process of discovering potential candidates for actual or anticipated organizational vacancies is known as: |
| A. | HR planning |
| B. | Job analysis |
| C. | Recruitment |
| D. | Selection |
| Answer» D. Selection | |
| 222. |
The hiring process comprises which of the following steps? |
| A. | Selection, Recruitment & performance appraisals |
| B. | Recruitment, Selection & Socialization |
| C. | Selection, Orientation & Development |
| D. | Job analysis, Selection & Training |
| Answer» B. Recruitment, Selection & Socialization | |
| 223. |
Which of the following defines the process of 'Recruitment'? |
| A. | Forecasting the demand of human resources |
| B. | Forecasting the supply of human resources |
| C. | Discovering potential job candidates for a particular position |
| D. | Making a “hire” or “no hire” decisions |
| Answer» C. Discovering potential job candidates for a particular position | |
| 224. |
The number of people hired for a particular job compared to the number of individuals in the applicant pool is often expressed as: |
| A. | Application ratio |
| B. | Recruitment ratio |
| C. | Selection ratio |
| D. | Employment ratio |
| Answer» C. Selection ratio | |
| 225. |
Which of the following test indicates the person’s inclination towards a particular occupation that provides satisfaction to that individual? |
| A. | Vocational interest test |
| B. | Cognitive aptitude test |
| C. | Personality test |
| D. | Psychomotor abilities test |
| Answer» A. Vocational interest test | |
| 226. |
All of the following areas are covered in an employee orientation program, EXCEPT: |
| A. | Organizational history |
| B. | Employee benefits |
| C. | Organizational issues |
| D. | Organizational politics |
| Answer» D. Organizational politics | |
| 227. |
Which of the following term reflects the process of preparing organizational people according to the future needs? |
| A. | Learning |
| B. | Training |
| C. | Development |
| D. | Need analysis |
| Answer» B. Training | |
| 228. |
Which of the following term best represents the individuals who have interests in an organization and are influenced by it? |
| A. | Workforce |
| B. | Stakeholders |
| C. | Customers |
| D. | Stockholders |
| Answer» B. Stakeholders | |
| 229. |
Mr. Sharma was working as a computer operator, but he was unable to work in Ms. Rajaram Ltd. with the required speed. Due to this reason management has forcefully retired him & appointed a new person to replace him, the company is said to be indulged in: |
| A. | Rightsizing |
| B. | Affirmative action |
| C. | Downsizing |
| D. | Discrimination |
| Answer» A. Rightsizing | |
| 230. |
“Self-motivated & result oriented individuals with sound knowledge of combined cycle gas turbine power plant operations and practical experience of mechanical, electrical and I&C maintenance of plant.” This section of job advertisement represents which of the given term? |
| A. | Job analysis |
| B. | Job description |
| C. | Job specification |
| D. | Job evaluation |
| Answer» C. Job specification | |
| 231. |
Which of the following statement represents "effectiveness"? |
| A. | Achieve most output in less time |
| B. | Achieve mass production |
| C. | Achieve most output with least input |
| D. | Achieve organizational goals |
| Answer» D. Achieve organizational goals | |
| 232. |
With the emergence of Information Technology (IT), organizations are needed to perform which of the following activity in response to this new technological trend? |
| A. | Job evaluation |
| B. | Job specification |
| C. | Job description |
| D. | Job analysis |
| Answer» D. Job analysis | |
| 233. |
Which of the following is said to be the main focus of Organization Behavior? |
| A. | How to become more effective in society |
| B. | How to best utilize human resource |
| C. | How to become environmental friendly |
| D. | How to become a market leader |
| Answer» B. How to best utilize human resource | |
| 234. |
'Job specification' is said to be an outcome of which of the given term? |
| A. | Job analysis |
| B. | Job title |
| C. | Job evaluation |
| D. | Job worth |
| Answer» A. Job analysis | |
| 235. |
Technically HRIS is a/an: |
| A. | System software |
| B. | System hardware |
| C. | Database system |
| D. | Operating system |
| Answer» A. System software | |
| 236. |
HRIS is used to facilitate the decisions related to: |
| A. | Overall organization |
| B. | Employment planning |
| C. | Sales forecasting |
| D. | Resource allocation |
| Answer» B. Employment planning | |
| 237. |
As a result of which of the following activity, HRIS is gaining popularity day by day? |
| A. | Generating organizational reports |
| B. | Managing resources effectively |
| C. | Retrieving timely information |
| D. | Handling bundles of data |
| Answer» A. Generating organizational reports | |
| 238. |
HR department maintains _______________ records. |
| A. | Employee |
| B. | Sales |
| C. | Production |
| D. | Inventory |
| Answer» A. Employee | |
| 239. |
Why organizational goals should be measurable? |
| A. | Ensure goal ambiguity |
| B. | Ensure goal attainment |
| C. | Put high effort |
| D. | Encourage employee participation |
| Answer» B. Ensure goal attainment | |
| 240. |
_______ is the main source of innovations. |
| A. | Upgraded technology |
| B. | Human mind |
| C. | Competitors' pressure |
| D. | Research & Development |
| Answer» B. Human mind | |
| 241. |
Which of the following emerged when individuals realized the strength they could gain by joining together to negotiate with employers? |
| A. | Trade unions |
| B. | Human relation movement |
| C. | Employment legislations |
| D. | None of the given options |
| Answer» A. Trade unions | |
| 242. |
Who is responsible to take corrective actions in response to unforeseen problems? |
| A. | Liaison |
| B. | Disturbance-handler |
| C. | Figurehead |
| D. | Spokesperson |
| Answer» B. Disturbance-handler | |
| 243. |
Which of the following role a manager performs as a Resource allocator? |
| A. | Interpersonal role |
| B. | Decisional role |
| C. | Informational role |
| D. | Supportive role |
| Answer» B. Decisional role | |
| 244. |
Under which of the following role, manager discusses issues and bargains with other units to gain advantages for their own unit? |
| A. | Negotiator |
| B. | Spokesperson |
| C. | Disseminator |
| D. | Entrepreneur |
| Answer» A. Negotiator | |
| 245. |
Organization is said to be an open system, because: |
| A. | It operates within an environment |
| B. | It operates in isolation |
| C. | Its activities are random |
| D. | Its activities are independent |
| Answer» A. It operates within an environment | |
| 246. |
Which of the following approach emphasizes the effect of psychological & social factors on employees’ performance? |
| A. | Scientific approach |
| B. | Rational approach |
| C. | Human relations approach |
| D. | Systematic approach |
| Answer» C. Human relations approach | |
| 247. |
How often HR planning process is implemented within an organization? |
| A. | Continuously |
| B. | Annually |
| C. | Bi-annually |
| D. | Quarterly |
| Answer» A. Continuously | |
| 248. |
Why organizations provide attractive salaries, fringe benefits, career development opportunities to their employees? |
| A. | To retain valuable human resource |
| B. | To be the market leader in the future |
| C. | To attract more and more people |
| D. | To enforce government regulations |
| Answer» A. To retain valuable human resource | |
| 249. |
An organization posts advertisement in the news paper as: “Approximate Gross salary is Rs. 30,000/ per month. In addition to above salary the candidate on appointment will also be entitled for other attractive benefits/facilities like pick and drop, indoor medical facility, housing subsidy etc”. This represents: |
| A. | The organization’s policy for attracting more potential candidates |
| B. | The organization is creating its positive image in the market |
| C. | The organization is clearly defining the job position |
| D. | The organization’s policy to retain valuable employees |
| Answer» A. The organization’s policy for attracting more potential candidates | |
| 250. |
A test conducted to ensure the biological fitness of an individual by identifying the presence of any inherited diseases like diabetese, heart diseases, neurological disorders etc, is termed as: |
| A. | Hereditary testing |
| B. | Gene testing |
| C. | Instinct testing |
| D. | Genetic testing |
| Answer» B. Gene testing | |
| 251. |
A practice used by different companies to reduce costs by transferring portions of work to outside provider rather than completing it internally is termed as: |
| A. | Planning |
| B. | Decentralization |
| C. | Restructuring |
| D. | Outsourcing |
| Answer» D. Outsourcing | |
| 252. |
People within a group who initiate the work, give new ideas and also collect information about the task, are actually performing: |
| A. | Information collector roles |
| B. | Task oriented roles |
| C. | Relationship oriented roles |
| D. | Individual roles |
| Answer» B. Task oriented roles | |
| 253. |
Organizations started emphasizing on making rules and regulations during: |
| A. | Mechanistic period |
| B. | Legalistic period |
| C. | Catalytic period |
| D. | Strategic period |
| Answer» B. Legalistic period | |
| 254. |
Which of the following force makes an individual eligible to make decisions, give orders & directing work activities of others? |
| A. | Power |
| B. | Influence |
| C. | Authority |
| D. | Command |
| Answer» C. Authority | |
| 255. |
SWOT Analysis is a tool for: |
| A. | Determining the mission |
| B. | Dividing missons into goals |
| C. | Scanning the environment |
| D. | Monitoring frequent performances |
| Answer» C. Scanning the environment | |
| 256. |
What comes prior to environmental scanning of an organization? |
| A. | Determining organizational mission |
| B. | Monitoring the action plans |
| C. | Developing budgets for plans |
| D. | None of the given options |
| Answer» A. Determining organizational mission | |
| 257. |
What measure should be needed to ensure effective recruitment? |
| A. | Keep pool of large size to get best out of it |
| B. | Address personnel needs of applicants |
| C. | Meet economies of scale for an organization |
| D. | Clearly understand organizational goals |
| Answer» A. Keep pool of large size to get best out of it | |
| 258. |
Which of the following is a process of attracting individuals on timely basis, in sufficient numbers and with appropriate qualifications, to apply for jobs with an organization? |
| A. | Selection |
| B. | Recruitment |
| C. | Staffing |
| D. | Enrollment |
| Answer» B. Recruitment | |
| 259. |
The extent to which an employment selection test provides consistent results is known as: |
| A. | Reliability |
| B. | Dependability |
| C. | Consistency |
| D. | Trustworthiness |
| Answer» C. Consistency | |
| 260. |
Which of the following test can best evaluate the routine production activities of job that require coordination & physical strength? |
| A. | Cognitive aptitude test |
| B. | Job knowledge test |
| C. | Vocational interest test |
| D. | Psychomotor abilities test |
| Answer» D. Psychomotor abilities test | |
| 261. |
Which of the following source can be used to ensure the authentication of the information provided by the job applicant? |
| A. | Reference check |
| B. | Criminal record |
| C. | Application form |
| D. | Credit history |
| Answer» A. Reference check | |
| 262. |
Background investigations and reference checks are considered to verify candidate’s _____________ |
| A. | Age |
| B. | Marital status |
| C. | Credentials |
| D. | Gender |
| Answer» C. Credentials | |
| 263. |
Non-Muslims are not allowed to enter the territory of Mekkah & Madina, due to this restriction, McDonalds made local hiring for its subsidiaries in these regions. Which hiring approach they have adopted in response to this limitation? |
| A. | Parent-country national |
| B. | Host-country national |
| C. | Third-country national |
| D. | Headquarter national |
| Answer» B. Host-country national | |
| 264. |
HRM is said to be effective when ______________ is achieved. |
| A. | Minimization of wastage |
| B. | Cohesive work environment |
| C. | Customer satisfaction |
| D. | Large market share |
| Answer» C. Customer satisfaction | |
| 265. |
"Effectiveness" is represented by: |
| A. | Doing things before time |
| B. | Doing right things right |
| C. | Doing things in minimum time |
| D. | Doing things with minimum resources |
| Answer» B. Doing right things right | |
| 266. |
Which of the following defines the levels of authority to perform the assigned tasks? |
| A. | Labour union |
| B. | Competitor's threat |
| C. | Organizational structure |
| D. | Pressure group |
| Answer» C. Organizational structure | |
| 267. |
The actions of people at work place are studied under which of the following discipline? |
| A. | Psychology |
| B. | Organizational behaviour |
| C. | Sociology |
| D. | Anthropology |
| Answer» B. Organizational behaviour | |
| 268. |
Job specification is a statement that represents: |
| A. | Required skills |
| B. | Specific qualification |
| C. | Personality traits |
| D. | All of the given options |
| Answer» D. All of the given options | |
| 269. |
Which of the following is served as criteria for declaring a particular job as worth-full? |
| A. | Physical motion |
| B. | Significance of task |
| C. | Mental stress |
| D. | Long working hours |
| Answer» B. Significance of task | |
| 270. |
The thorough & detailed study regarding jobs within an organization is termed as: |
| A. | Job analysis |
| B. | Job description |
| C. | Job specification |
| D. | Job evaluation |
| Answer» A. Job analysis | |
| 271. |
The three most important job-related attitudes are: |
| A. | Job involvement, organizational commitment and job enrichment |
| B. | Job satisfaction, job orientation and organizational commitment |
| C. | Job satisfaction, job involvement and organizational commitment |
| D. | Job satisfaction, job enlargement and organizational behaviour |
| Answer» C. Job satisfaction, job involvement and organizational commitment | |
| 272. |
Which of the following term describes the unique combination of psychological traits that describes a person’s behaviours? |
| A. | Perception |
| B. | Personality |
| C. | Attitude |
| D. | Ability |
| Answer» B. Personality | |
| 273. |
Successful managers are: |
| A. | Efficient & effective |
| B. | Goal achievers |
| C. | Strict to employees |
| D. | Policy makers |
| Answer» A. Efficient & effective | |
| 274. |
Which of the following is an online recruitment method engaged in by a single employer or group of employers to attract a large number of applicants? |
| A. | Job fairs |
| B. | Recent grads |
| C. | Internship programs |
| D. | Recruiting sites |
| Answer» D. Recruiting sites | |
| 275. |
Which of the given statement reflects the Relationship between HRM & Management? |
| A. | Both are same |
| B. | Management is one aspect of HRM |
| C. | HRM is one aspect of Management |
| D. | No relationship exists |
| Answer» C. HRM is one aspect of Management | |
| 276. |
Entrepreneurs are said to perform the: |
| A. | Interpersonal role |
| B. | Informational role |
| C. | Supportive role |
| D. | Decisional role |
| Answer» D. Decisional role | |
| 277. |
Under which of the following authority, an HR manager took the decision to provide training to its employees regarding the operations of newly installed machine? |
| A. | Staff |
| B. | Functional |
| C. | Line |
| D. | Implied |
| Answer» B. Functional | |
| 278. |
Which one of the following is NOT the advantage of Workforce Diversity? |
| A. | Increased creativity and flexibility |
| B. | Decreased problem-solving skills |
| C. | Multiple perspectives |
| D. | Greater openness to new ideas |
| Answer» B. Decreased problem-solving skills | |
| 279. |
The best hiring occurs when the goals of which of the following should consistent to each other? |
| A. | HR managers, Finance managers |
| B. | Head office, Branch |
| C. | Organization, Individual |
| D. | Lower managers, Top managers |
| Answer» C. Organization, Individual | |
| 280. |
Which of the following method includes the exchange of information between organizational member & the applicant through a goal-oriented conversation? |
| A. | Counselling simulations |
| B. | Vocational interest test |
| C. | Role playing |
| D. | Employment interview |
| Answer» D. Employment interview | |
| 281. |
The process by which people acquire skills & abilities required to perform jobs at hand, is known as: |
| A. | Learning |
| B. | Training |
| C. | Development |
| D. | Need analysis |
| Answer» B. Training | |
| 282. |
Which of the following department is responsible for handling safety & health issues of employees? |
| A. | HR department |
| B. | Procurement department |
| C. | Finance department |
| D. | Marketing department |
| Answer» A. HR department | |
| 283. |
Organizations started giving more focus on the quality of work life (QWL) during: |
| A. | 1960-70 |
| B. | 1970-80 |
| C. | 1980-90 |
| D. | 1990-2000 |
| Answer» D. 1990-2000 | |
| 284. |
Which of the following is a forecasting technique that involves experimenting a real-world situation through a mathematical model? |
| A. | Simulation |
| B. | Modelling |
| C. | Mock-up |
| D. | Replication |
| Answer» A. Simulation | |
| 285. |
Which of the following information is NOT collected through observation method while conducting job analysis? |
| A. | Who is monitoring the task? |
| B. | What task has done? |
| C. | How task has done? |
| D. | How long a task has taken to complete? |
| Answer» A. Who is monitoring the task? | |
| 286. |
Which of the following is a process of attracting individuals on timely basis, in sufficient numbers and with appropriate qualifications, to apply for jobs with an organization? |
| A. | Selection |
| B. | Recruitment |
| C. | Staffing |
| D. | Enrollment |
| Answer» B. Recruitment | |
| 287. |
Which of the following method is used to inform employees about the company's job openings? |
| A. | Job publishing |
| B. | Job declaration |
| C. | Job posting |
| D. | Job listing |
| Answer» A. Job publishing | |
| 288. |
Which of the following is a test validation method that determines whether a test measures certain traits that are important in performing a job or not? |
| A. | Concept validity |
| B. | Criterion validity |
| C. | Construct validity |
| D. | Content validity |
| Answer» C. Construct validity | |
| 289. |
During which of the following interview, an interviewer asks probing and open-ended questions? |
| A. | Structured interview |
| B. | Unstructured interview |
| C. | Formal interview |
| D. | Planned interview |
| Answer» B. Unstructured interview | |
| 290. |
Which of the following source can be used to ensure the authentication of the information Provided by the job applicant? |
| A. | Reference check |
| B. | Criminal record |
| C. | Application form |
| D. | Credit history |
| Answer» A. Reference check | |
| 291. |
Which of the following department of an organization performs the managerial function of matching organizational needs with the skills & abilities of the employees? |
| A. | Finance department |
| B. | Marketing department |
| C. | Production department |
| D. | Human Resource department |
| Answer» D. Human Resource department | |
| 292. |
Which of the following component of attitude represents a person’s opinions, knowledge, and information? |
| A. | Affective component |
| B. | Cognitive component |
| C. | Behavioural component |
| D. | Objective component |
| Answer» B. Cognitive component | |
| 293. |
The mental process to interpret environment as per one's own understanding is known as: |
| A. | Perception |
| B. | Personality |
| C. | Attitude |
| D. | Ability |
| Answer» A. Perception | |
| 294. |
Which of the following act represents a situation in which employment decisions are NOT affected by illegal discrimination? |
| A. | Fair employment |
| B. | Legal compliance |
| C. | Litigation process |
| D. | Affirmative action |
| Answer» A. Fair employment | |
| 295. |
If in a country women advocates are not encouraged to be appointed as high court judges; which of the following constraint applies in this situation? |
| A. | Grievance practices |
| B. | Equal employment opportunity |
| C. | Glass ceiling effect |
| D. | Reverse discrimination |
| Answer» B. Equal employment opportunity | |
| 296. |
Job posting is: |
| A. | Internal advertisement by an organization to attract candidates from the existing employees, against a vacancy. |
| B. | The system of transferring existing employees to comparable new jobs available in the organization. |
| C. | An arrangement of in house training of employees for career advancement. |
| D. | Grouping together of a family of similar jobs, under a single title to establish uniformity of standards in controls and compensations. |
| Answer» A. Internal advertisement by an organization to attract candidates from the existing employees, against a vacancy. | |
| 297. |
Realistic job preview is a: |
| A. | Technique for listing elements of job before selecting someone to perform it. |
| B. | Performance appraisal technique. |
| C. | A selection device that enables the candidates to learn both the negative and positive information about the job and organization. |
| D. | None of the given options |
| Answer» C. A selection device that enables the candidates to learn both the negative and positive information about the job and organization. | |
| 298. |
Job analysis can be performed in all of the following ways except: |
| A. | Observing hourly work |
| B. | Reviewing interviews conducted with departing employees |
| C. | Studying diaries or daily journals that manager kept over a three- month period |
| D. | Giving workers checklists to indicate which tasks on the list are performed during job execution |
| Answer» A. Observing hourly work | |
| 299. |
Considering continuous process improvement activities in organizations, Should “Zero defects” really be a goal? |
| A. | Yes perfection is reasonable goal. |
| B. | No, 0.1 percent errors can be corrected much more efficiently than they can be prevented |
| C. | Yes most industries find this an attainable goal. |
| D. | Sometimes, for some mistakes, cost benefits can not be calculated |
| Answer» D. Sometimes, for some mistakes, cost benefits can not be calculated | |
| 300. |
Organizational efficiency is expressed as: |
| A. | Planning for long-run goals |
| B. | Making the best use of scarce resources |
| C. | Goal attainment |
| D. | Meeting deadlines |
| Answer» B. Making the best use of scarce resources | |
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