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in Human Resource Management (HRM)

These multiple-choice questions (MCQs) are designed to enhance your knowledge and understanding in the following areas: Bachelor of Business Administration in Computer Applications (BBA [CA]) , Bachelor of Business Administration (BBA) , Bachelor of Commerce (B Com) , Bachelor of Business Administration in Human Resource Management (BBA HRM) , Bachelor of Tourism Studies (BTS) .

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151.

Organizations put maximum effort in measuring performance of organizational people because;

A. It makes procedures cost effective
B. It helps in detecting the problems
C. It leads to product innovation
D. It assists in implementing new technology
Answer» B. It helps in detecting the problems
152.

Willingness, capacity & opportunity to perform are said to be;

A. Performance outcomes
B. Determinants of performance
C. Performance appraisals
D. Types of performance standards
Answer» B. Determinants of performance
153.

One of the major barriers to career advancement experiencing by working ladies is;

A. Difficulty in balancing work and family life
B. Top management is usually male oriented
C. Lack of educational opportunities
D. Common perception that woman can not be better boss
Answer» A. Difficulty in balancing work and family life
154.

Alternative work arrangements include all of the following EXCEPT;

A. Part-time work
B. Flexible hours
C. On-site child care
D. Job sharing
Answer» C. On-site child care
155.

Mr. Ahmed is a cashier and he feels dissatisfied at work. What best justifies this situation?

A. His job may not be structured to suit his preferences
B. It involves physical toughness
C. It requires mental toughness
D. It involves too much customer interaction
Answer» A. His job may not be structured to suit his preferences
156.

The _____ problem occurs when supervisors tend to rate all their subordinates consistently high.

A. Central tendency
B. Leniency
C. Strictness
D. Halo effect
Answer» B. Leniency
157.

The relationship between critical incident method & BARS (behaviourally anchored rating scale) is;

A. No relationship exists
B. Different methods to evaluate performance
C. Both are similar PA methods
D. Comparison method is used for PA, while BARS is related to training
Answer» C. Both are similar PA methods
158.

What is another term for 360-degree feedback?

A. Feedback loop
B. Multi-source assessment
C. Upward feedback
D. Circle feedback
Answer» B. Multi-source assessment
159.

The point method to evaluate job is an extension of;

A. Ranking method
B. Factor comparison method
C. Classification method
D. Point factor method
Answer» B. Factor comparison method
160.

Job evaluation is based on the :

A. Physical skills required by the job
B. Relative job worth for an organization
C. Complexity of the job to perform
D. Conceptual skill required by the job
Answer» B. Relative job worth for an organization
161.

Who is in the best position to observe and evaluate an employee’s performance for the purposes of a performance appraisal?

A. Peers
B. Customers
C. Top management
D. Immediate supervisor
Answer» D. Immediate supervisor
162.

Groups are called ______________ if jobs are similar.

A. Classes
B. Grades
C. scales
D. Roles
Answer» A. Classes
163.

Train the raters prior to conduct the performance appraisal is an important responsibility of;

A. Top management
B. HR department
C. Line managers
D. Production department
Answer» B. HR department
164.

Currently Organizations are providing benefits to their employees;

A. To attract new blood in the organization
B. To create stronger customer relationship
C. To enhance the market share
D. All of the above
Answer» A. To attract new blood in the organization
165.

Following are all examples of direct compensation except :

A. Pension
B. Salary
C. Bonus
D. Income
Answer» A. Pension
166.

One of the main flaws of Classification method to evaluate the jobs is :

A. It is an expensive method
B. Only beneficial for small organizations
C. Maximum probability of biasness
D. Not useful when jobs are different
Answer» D. Not useful when jobs are different
167.

Which of the following measurement methods rates employee performance? relative to other employees?

A. Graphic rating scale
B. Comparative method
C. Essay method
D. Critical incident method
Answer» B. Comparative method
168.

HRM is associated with the management of;

A. General people
B. Financial resources
C. Organizational people
D. Community members
Answer» C. Organizational people
169.

Cost of human resources refers to;

A. Company profits
B. Employee shares
C. Salary packages
D. Earned revenues
Answer» C. Salary packages
170.

Top level managers require __________________ skills the most;

A. Technical
B. Interpersonal
C. Conceptual
D. Mechanical
Answer» C. Conceptual
171.

Matching the job description with the individuals’ qualification is an important aspect of;

A. IS
B. MIS
C. HRIS
D. DBMS
Answer» C. HRIS
172.

HR managers are generally the _______________ managers;

A. Line
B. Middle
C. Staff
D. Top
Answer» C. Staff
173.

Manufacturing was the main concern of personnel department during;

A. Mechanistic period
B. Catalytic period
C. Organist period
D. Strategic period
Answer» A. Mechanistic period
174.

SWOT Analysis is a tool for;

A. Determining organization’s mission
B. Developing organizational goals
C. Formulating strategies
D. Environmental scanning
Answer» D. Environmental scanning
175.

Jobs are identified & grouped while;

A. Planning
B. Organizing
C. Leading
D. Controlling
Answer» B. Organizing
176.

According to the Hawthorne studies, the productivity of employees;

A. Increased by increasing light
B. Decreased by decreasing light
C. Increased by observing them
D. No change in their productivity
Answer» C. Increased by observing them
177.

Organizational goals should be;

A. Achievable
B. Ambiguous
C. Random
D. Vague
Answer» A. Achievable
178.

Which one of the following is NOT the source of workforce diversity?

A. Age
B. Gender
C. Education
D. Resentment
Answer» D. Resentment
179.

To anticipate the human resource needs of the organization based on some previous data or managerial judgment is known as;

A. Demand forecasting
B. Supplies forecasting
C. Financial forecasting
D. Sales forecasting
Answer» A. Demand forecasting
180.

The thorough & detailed study regarding jobs within an organization is represented by;

A. Job analysis
B. Job description
C. Job specification
D. Job evaluation
Answer» A. Job analysis
181.

A practice used by companies to assign their costly activities to outside providers, (for the purpose of cost saving), rather than completing it internally is called;

A. Planning
B. Decentralization
C. Restructuring
D. Outsourcing
Answer» D. Outsourcing
182.

Organizational behaviour depicts the;

A. Jargons used within the organization
B. collective behaviour of an organization
C. Effect of society’s common behaviour on an organization
D. Culture prevails in an organization
Answer» B. collective behaviour of an organization
183.

Leaders perform;

A. Decisional roles
B. Informal roles
C. Informational roles
D. Interpersonal roles
Answer» D. Interpersonal roles
184.

Organizations take inputs from its;

A. Rules & Policies
B. Internal Environment
C. External Environment
D. Legislations
Answer» B. Internal Environment
185.

As organizational activities are interrelated, it is said to be;

A. A closed system
B. An isolated system
C. An open system
D. A clogged system
Answer» C. An open system
186.

Management sciences department is one of the _______________ of the VU;

A. System
B. Subsystem
C. Board
D. Structure
Answer» B. Subsystem
187.

Shifting from manual to computerized system is resulted due to;

A. Workforce diversity
B. Technological advancement
C. Stake holder’s involvement
D. Globalization
Answer» B. Technological advancement
188.

_________ is the process of acquiring, training, appraising and compensating employees, attending to their labour relations, health and safety and fairness concerns.

A. Labour Relations
B. Organizational Behaviour
C. Human Resource Management
D. Organizational Health and Safety Management
Answer» C. Human Resource Management
189.

Which of these refers to the temporary, part time and self-employed workers?

A. Internal labour force
B. Contingent work force
C. High-performance work systems
D. Downsized employees
Answer» B. Contingent work force
190.

Which basic function of management includes delegating authority to subordinates and establishing channels of communication?

A. Planning
B. Organizing
C. Leading
D. Staffing
Answer» B. Organizing
191.

Over the past 25 years, all of these areas of legal environment have influenced HRM except:

A. Equal employment opportunity legislation
B. Employees pay and benefits
C. Employee competition legislation
D. Job security
Answer» C. Employee competition legislation
192.

One of the most popular methods of increasing employee responsibility and control is _______.

A. Outsourcing
B. "Military model" of management
C. HRIS
D. Work teams
Answer» D. Work teams
193.

Which of these is a major dimension of HRM practices contributing to company competitiveness?

A. Compensating human resources
B. Acquiring and preparing human resources
C. Managing the human resource environment
D. All of the given options
Answer» D. All of the given options
194.

How has technology changed HRM practices?

A. Recruiting using the web generates smaller, more focused applicant pools.
B. Employee training is offered through scheduled classes rather than on demand.
C. Electronic resumes take less time to evaluate than paper resumes.
D. None of the given options.
Answer» C. Electronic resumes take less time to evaluate than paper resumes.
195.

How do companies facilitate workforce diversity?

A. Rely on external support systems for minority workers.
B. Encourage employees to challenge the beliefs and values of other employees.
C. Build in accountability through surveys and audits.
D. Reinforce traditional values.
Answer» C. Build in accountability through surveys and audits.
196.

Employee involvement requires extensive additional HRM activity in which of these areas?

A. Training
B. Benefits
C. Labour negotiation
D. Marketing
Answer» A. Training
197.

Managers who meet designated goals are _______.

A. Assertive
B. Efficient
C. Effective
D. Entitled
Answer» C. Effective
198.

David conducts new employee orientation for a large organization. His work is within which basic HRM function?

A. Management
B. Motivation
C. Career planning
D. Training and development
Answer» D. Training and development
199.

Employee relations specialists are involved in which of these activities?

A. Handling employee complaints
B. Working with position control specialists in compensation
C. Negotiating benefits packages
D. Coordinating interview schedules
Answer» A. Handling employee complaints
200.

The father of scientific management is ________.

A. Deming
B. Burns
C. Taylor
D. Hawthorne
Answer» C. Taylor

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