McqMate
Chapters
| 301. |
Goal setting is: |
| A. | Top down process |
| B. | Bottom up process |
| C. | A process of top down support and bottom up development |
| D. | A function of senior management |
| Answer» C. A process of top down support and bottom up development | |
| 302. |
When the firm changes the way it operates, the process is known as: |
| A. | Downsizing |
| B. | Brain drain |
| C. | Restructuring |
| D. | Outsourcing |
| Answer» C. Restructuring | |
| 303. |
Which one is not included in the hiring process? |
| A. | Recruitment |
| B. | Socialization |
| C. | Selection |
| D. | Job specification |
| Answer» D. Job specification | |
| 304. |
Extents of individual freedom and discretion employees have in performing their jobs is Known as |
| A. | Capitation |
| B. | Flextime |
| C. | Empowerment |
| D. | Autonomy |
| Answer» D. Autonomy | |
| 305. |
Which of the following measures are taken to assess the intensity of employees’ satisfaction and their attitude toward the training program? |
| A. | Continuous feedback |
| B. | Profitability rate |
| C. | Market share |
| D. | Productivity levels |
| Answer» A. Continuous feedback | |
| 306. |
Organization, where employees are provided with the opportunity to learn on continuous basis is known as: |
| A. | Formal |
| B. | Informal |
| C. | Bureaucratic |
| D. | Learning |
| Answer» D. Learning | |
| 307. |
Under which of the following no screening of applicant pool is conducted before making final selection? |
| A. | Walk-in applicants |
| B. | Employee referrals |
| C. | Employment agency |
| D. | School placement |
| Answer» A. Walk-in applicants | |
| 308. |
Which of the following is NOT a concern of Human Resource Development (HRD)? |
| A. | Employee training |
| B. | Employee orientation |
| C. | Employee rights |
| D. | Employee appraisals |
| Answer» C. Employee rights | |
| 309. |
Employee commitment has suffered in recent years because of:: |
| A. | Downsizing |
| B. | Training issues |
| C. | Appraisals |
| D. | Performance standards |
| Answer» C. Appraisals | |
| 310. |
The process through which someone becomes aware of personal skills, interests, knowledge, motivations; acquires information about opportunities; identifies career goals; and establishes action plans to attain those goals is called _____. |
| A. | Organizational development |
| B. | Career management |
| C. | Career development |
| D. | Career planning |
| Answer» C. Career development | |
| 311. |
Following are the stages of socialization process, except: |
| A. | Pre-arrival stage |
| B. | Encounter stage |
| C. | Metamorphosis stage |
| D. | Completion stage |
| Answer» D. Completion stage | |
| 312. |
Which performance appraisal technique lists traits and a range of performance? |
| A. | Alternation ranking |
| B. | Graphic rating scale |
| C. | Management By Objective |
| D. | Paired comparison |
| Answer» B. Graphic rating scale | |
| 313. |
Which of the following is part of an employee’s role in his or her own career development? |
| A. | Providing timely performance feedback |
| B. | Participating in career development discussions |
| C. | Establishing goals and career plans |
| D. | Offering a variety of career options |
| Answer» C. Establishing goals and career plans | |
| 314. |
_________________ is achieved by combining capital, raw material & human resource by an organization. |
| A. | Sales |
| B. | Capital |
| C. | Input |
| D. | Output |
| Answer» D. Output | |
| 315. |
Unofficial part of an organization formed on the basis of common interests is known as: |
| A. | Formal organization |
| B. | Informal organization |
| C. | Bureaucratic organization |
| D. | Virtual organization |
| Answer» B. Informal organization | |
| 316. |
The re-arrangement of organizational structure & change in organizational culture is accomplished during: |
| A. | Task analysis |
| B. | Organizational analysis |
| C. | Person analysis |
| D. | Management analysis |
| Answer» B. Organizational analysis | |
| 317. |
Which of the following statement reflects the 'Age Discrimination Act' for workers? |
| A. | At the age of 40 to 70, workers can not be retired by force |
| B. | At the age below 18, workers can never be hired |
| C. | Having 10 years of experience, workers should be promoted |
| D. | Workers can never be rehired if retired once |
| Answer» A. At the age of 40 to 70, workers can not be retired by force | |
| 318. |
Providing training & development opportunities, and career information & programs, are all part of the ------------------’s role in career development. |
| A. | Individual |
| B. | Manager |
| C. | Supervisor |
| D. | Company |
| Answer» C. Supervisor | |
| 319. |
Which of the following method includes the exchange of information between organizational member & the applicant through a goal-oriented conversation? |
| A. | Counseling simulations |
| B. | Vocational interest test |
| C. | Role playing |
| D. | Employment interview |
| Answer» D. Employment interview | |
| 320. |
_______________________ is an obligation to perform certain tasks/activities. |
| A. | Duty |
| B. | Responsibility |
| C. | Position |
| D. | Work |
| Answer» B. Responsibility | |
| 321. |
If the workforce of an organization represents true proportion of the community sectors in all its job classifications, it represents the ______ of its affirmative action. |
| A. | Performance |
| B. | Gaps |
| C. | Effectiveness |
| D. | Discrepancies |
| Answer» C. Effectiveness | |
| 322. |
Studying organizational behaviour helps managers: |
| A. | To see the value of workforce diversity |
| B. | To analyze the efficiency of organization |
| C. | To analyze the efficiency of organization |
| D. | To become more effective in society |
| Answer» D. To become more effective in society | |
| 323. |
If a company is employing the fresh graduates as well as the professional experts, the management is said to be enhancing _____________. |
| A. | Stereotyping |
| B. | Variety |
| C. | Diversity |
| D. | Uniformity |
| Answer» C. Diversity | |
| 324. |
The cognitive component consists of a person’s: |
| A. | Emotions |
| B. | Knowledge |
| C. | Attitude |
| D. | Feelings |
| Answer» B. Knowledge | |
| 325. |
Which of the given term is used to represent the segments of jobs held by an individual throughout his/her life time? |
| A. | Responsibility |
| B. | Career |
| C. | Occupation |
| D. | Position |
| Answer» B. Career | |
| 326. |
The cognitive component consists of a person’s: |
| A. | Emotions |
| B. | Knowledge |
| C. | Attitude |
| D. | Feelings |
| Answer» B. Knowledge | |
| 327. |
What is another term used for 360-degree feedback? |
| A. | Feedback loop |
| B. | Multi-source assessment |
| C. | Upward reporting |
| D. | Round communication |
| Answer» B. Multi-source assessment | |
| 328. |
Which one of the following is an outcome of 'organizing' function of management? |
| A. | Organization’s strategy |
| B. | Motivation & commitment |
| C. | Organization’s structure |
| D. | Performance measurement |
| Answer» C. Organization’s structure | |
| 329. |
Which of the following is a stated outcome of 'Job Analysis'? |
| A. | Job description |
| B. | Job specification |
| C. | Job evaluation |
| D. | All of the given options |
| Answer» D. All of the given options | |
| 330. |
Which of the following is MOST important to manage workforce diversity? |
| A. | Lower cohesiveness |
| B. | Support group |
| C. | Top-level commitment |
| D. | Resistance to change |
| Answer» C. Top-level commitment | |
| 331. |
Training to the raters of performance appraisal is an important responsibility of: |
| A. | Top management |
| B. | HR department |
| C. | Line managers |
| D. | Production department |
| Answer» B. HR department | |
| 332. |
Graphic rating scales are subjected to all of the following problems, except: |
| A. | Halo effects |
| B. | Complexity |
| C. | Central tendency |
| D. | Leniency |
| Answer» B. Complexity | |
| 333. |
Which of the following is responsible for implementing the developed strategies? |
| A. | Human resource |
| B. | Physical resource |
| C. | Rules & policies |
| D. | In stalled equipment |
| Answer» A. Human resource | |
| 334. |
In which of the following area organizations are legally bound to maintain consistency in HR policies? |
| A. | Compensation system |
| B. | Training & development |
| C. | Safety measures |
| D. | None of the given options |
| Answer» D. None of the given options | |
| 335. |
How can companies provide career counselling, development advice, and therapy for employees seeking to grow in their careers? |
| A. | Provide career coaches |
| B. | Encourage role reversal |
| C. | Establish a corporate campus |
| D. | Offer online career centres |
| Answer» A. Provide career coaches | |
| 336. |
Which ONE of the following is not a part of Human Resource Development? |
| A. | Training |
| B. | Education |
| C. | Development |
| D. | Rewards |
| Answer» B. Education | |
| 337. |
What type of screening mode is used to reduce absenteeism and establish a baseline for future insurance claims? |
| A. | Physical examinations |
| B. | Personality tests |
| C. | Polygraph tests |
| D. | Substance abuse screening |
| Answer» A. Physical examinations | |
| 338. |
Which of the following is part of the organization’s role in an employee’s career development? |
| A. | Communicating the mission, policies, and procedures |
| B. | Providing timely performance feedback |
| C. | Participating in career development discussions |
| D. | Seeking out career information |
| Answer» A. Communicating the mission, policies, and procedures | |
| 339. |
Which of the following term is said to be a part of Organizational Structure? |
| A. | Goal attainment |
| B. | Hierarchy level |
| C. | Performance standards |
| D. | Supporting staff |
| Answer» B. Hierarchy level | |
| 340. |
“On going process of evaluating & managing both the behaviour & outcomes in the workplace” is known as; |
| A. | Training & development |
| B. | Performance appraisal |
| C. | Compensation management |
| D. | Job analysis |
| Answer» B. Performance appraisal | |
| 341. |
HRIS helps managers to perform _______________________ more effectively & systematically. |
| A. | Management functions |
| B. | Controlling functions |
| C. | Planning functions |
| D. | HR functions |
| Answer» D. HR functions | |
| 342. |
Rewards offered to labors involved in production, are categorized as; |
| A. | Salary |
| B. | Fringe benefits |
| C. | Wage |
| D. | Commission |
| Answer» C. Wage | |
| 343. |
The goal of pre-retirement educational programs is to; |
| A. | Improve job satisfaction |
| B. | Increase employee commitment |
| C. | Minimize medical claims from retirees |
| D. | Ease the transition from working life to retirement |
| Answer» D. Ease the transition from working life to retirement | |
| 344. |
Organizations put maximum effort in measuring performance of organizational people because; |
| A. | It makes procedures cost effective |
| B. | It helps in detecting the problems |
| C. | It leads to product innovation |
| D. | It assists in implementing new technology |
| Answer» B. It helps in detecting the problems | |
| 345. |
Willingness, capacity & opportunity to perform are said to be; |
| A. | Performance outcomes |
| B. | Determinants of performance |
| C. | Performance appraisals |
| D. | Types of performance standards |
| Answer» B. Determinants of performance | |
| 346. |
One of the major barriers to career advancement experiencing by working ladies is; |
| A. | Difficulty in balancing work and family life |
| B. | Top management is usually male oriented |
| C. | Lack of educational opportunities |
| D. | Common perception that woman can not be better boss |
| Answer» A. Difficulty in balancing work and family life | |
| 347. |
Alternative work arrangements include all of the following EXCEPT; |
| A. | Part-time work |
| B. | Flexible hours |
| C. | On-site child care |
| D. | Job sharing |
| Answer» C. On-site child care | |
| 348. |
Mr. Ahmed is a cashier and he feels dissatisfied at work. What best justifies this situation? |
| A. | His job may not be structured to suit his preferences |
| B. | It involves physical toughness |
| C. | It requires mental toughness |
| D. | It involves too much customer interaction |
| Answer» A. His job may not be structured to suit his preferences | |
| 349. |
The _____ problem occurs when supervisors tend to rate all their subordinates consistently high. |
| A. | Central tendency |
| B. | Leniency |
| C. | Strictness |
| D. | Halo effect |
| Answer» B. Leniency | |
| 350. |
The relationship between critical incident method & BARS (behaviourally anchored rating scale) is; |
| A. | No relationship exists |
| B. | Different methods to evaluate performance |
| C. | Both are similar PA methods |
| D. | Comparison method is used for PA, while BARS is related to training |
| Answer» C. Both are similar PA methods | |
| 351. |
What is another term for 360-degree feedback? |
| A. | Feedback loop |
| B. | Multi-source assessment |
| C. | Upward feedback |
| D. | Circle feedback |
| Answer» B. Multi-source assessment | |
| 352. |
The point method to evaluate job is an extension of; |
| A. | Ranking method |
| B. | Factor comparison method |
| C. | Classification method |
| D. | Point factor method |
| Answer» B. Factor comparison method | |
| 353. |
Job evaluation is based on the : |
| A. | Physical skills required by the job |
| B. | Relative job worth for an organization |
| C. | Complexity of the job to perform |
| D. | Conceptual skill required by the job |
| Answer» B. Relative job worth for an organization | |
| 354. |
Who is in the best position to observe and evaluate an employee’s performance for the purposes of a performance appraisal? |
| A. | Peers |
| B. | Customers |
| C. | Top management |
| D. | Immediate supervisor |
| Answer» D. Immediate supervisor | |
| 355. |
Groups are called ______________ if jobs are similar. |
| A. | Classes |
| B. | Grades |
| C. | scales |
| D. | Roles |
| Answer» A. Classes | |
| 356. |
Train the raters prior to conduct the performance appraisal is an important responsibility of; |
| A. | Top management |
| B. | HR department |
| C. | Line managers |
| D. | Production department |
| Answer» B. HR department | |
| 357. |
Currently Organizations are providing benefits to their employees; |
| A. | To attract new blood in the organization |
| B. | To create stronger customer relationship |
| C. | To enhance the market share |
| D. | All of the above |
| Answer» A. To attract new blood in the organization | |
| 358. |
Following are all examples of direct compensation except : |
| A. | Pension |
| B. | Salary |
| C. | Bonus |
| D. | Income |
| Answer» A. Pension | |
| 359. |
One of the main flaws of Classification method to evaluate the jobs is : |
| A. | It is an expensive method |
| B. | Only beneficial for small organizations |
| C. | Maximum probability of biasness |
| D. | Not useful when jobs are different |
| Answer» D. Not useful when jobs are different | |
| 360. |
Which of the following measurement methods rates employee performance? relative to other employees? |
| A. | Graphic rating scale |
| B. | Comparative method |
| C. | Essay method |
| D. | Critical incident method |
| Answer» B. Comparative method | |
| 361. |
HRM is associated with the management of; |
| A. | General people |
| B. | Financial resources |
| C. | Organizational people |
| D. | Community members |
| Answer» C. Organizational people | |
| 362. |
Cost of human resources refers to; |
| A. | Company profits |
| B. | Employee shares |
| C. | Salary packages |
| D. | Earned revenues |
| Answer» C. Salary packages | |
| 363. |
Top level managers require __________________ skills the most; |
| A. | Technical |
| B. | Interpersonal |
| C. | Conceptual |
| D. | Mechanical |
| Answer» C. Conceptual | |
| 364. |
Matching the job description with the individuals’ qualification is an important aspect of; |
| A. | IS |
| B. | MIS |
| C. | HRIS |
| D. | DBMS |
| Answer» C. HRIS | |
| 365. |
HR managers are generally the _______________ managers; |
| A. | Line |
| B. | Middle |
| C. | Staff |
| D. | Top |
| Answer» C. Staff | |
| 366. |
Manufacturing was the main concern of personnel department during; |
| A. | Mechanistic period |
| B. | Catalytic period |
| C. | Organist period |
| D. | Strategic period |
| Answer» A. Mechanistic period | |
| 367. |
SWOT Analysis is a tool for; |
| A. | Determining organization’s mission |
| B. | Developing organizational goals |
| C. | Formulating strategies |
| D. | Environmental scanning |
| Answer» D. Environmental scanning | |
| 368. |
Jobs are identified & grouped while; |
| A. | Planning |
| B. | Organizing |
| C. | Leading |
| D. | Controlling |
| Answer» B. Organizing | |
| 369. |
According to the Hawthorne studies, the productivity of employees; |
| A. | Increased by increasing light |
| B. | Decreased by decreasing light |
| C. | Increased by observing them |
| D. | No change in their productivity |
| Answer» C. Increased by observing them | |
| 370. |
Organizational goals should be; |
| A. | Achievable |
| B. | Ambiguous |
| C. | Random |
| D. | Vague |
| Answer» A. Achievable | |
| 371. |
Which one of the following is NOT the source of workforce diversity? |
| A. | Age |
| B. | Gender |
| C. | Education |
| D. | Resentment |
| Answer» D. Resentment | |
| 372. |
To anticipate the human resource needs of the organization based on some previous data or managerial judgment is known as; |
| A. | Demand forecasting |
| B. | Supplies forecasting |
| C. | Financial forecasting |
| D. | Sales forecasting |
| Answer» A. Demand forecasting | |
| 373. |
The thorough & detailed study regarding jobs within an organization is represented by; |
| A. | Job analysis |
| B. | Job description |
| C. | Job specification |
| D. | Job evaluation |
| Answer» A. Job analysis | |
| 374. |
A practice used by companies to assign their costly activities to outside providers, (for the purpose of cost saving), rather than completing it internally is called; |
| A. | Planning |
| B. | Decentralization |
| C. | Restructuring |
| D. | Outsourcing |
| Answer» D. Outsourcing | |
| 375. |
Organizational behaviour depicts the; |
| A. | Jargons used within the organization |
| B. | collective behaviour of an organization |
| C. | Effect of society’s common behaviour on an organization |
| D. | Culture prevails in an organization |
| Answer» B. collective behaviour of an organization | |
| 376. |
Leaders perform; |
| A. | Decisional roles |
| B. | Informal roles |
| C. | Informational roles |
| D. | Interpersonal roles |
| Answer» D. Interpersonal roles | |
| 377. |
Organizations take inputs from its; |
| A. | Rules & Policies |
| B. | Internal Environment |
| C. | External Environment |
| D. | Legislations |
| Answer» B. Internal Environment | |
| 378. |
As organizational activities are interrelated, it is said to be; |
| A. | A closed system |
| B. | An isolated system |
| C. | An open system |
| D. | A clogged system |
| Answer» C. An open system | |
| 379. |
Management sciences department is one of the _______________ of the VU; |
| A. | System |
| B. | Subsystem |
| C. | Board |
| D. | Structure |
| Answer» B. Subsystem | |
| 380. |
Shifting from manual to computerized system is resulted due to; |
| A. | Workforce diversity |
| B. | Technological advancement |
| C. | Stake holder’s involvement |
| D. | Globalization |
| Answer» B. Technological advancement | |
| 381. |
_________ is the process of acquiring, training, appraising and compensating employees, attending to their labour relations, health and safety and fairness concerns. |
| A. | Labour Relations |
| B. | Organizational Behaviour |
| C. | Human Resource Management |
| D. | Organizational Health and Safety Management |
| Answer» C. Human Resource Management | |
| 382. |
Which of these refers to the temporary, part time and self-employed workers? |
| A. | Internal labour force |
| B. | Contingent work force |
| C. | High-performance work systems |
| D. | Downsized employees |
| Answer» B. Contingent work force | |
| 383. |
Which basic function of management includes delegating authority to subordinates and establishing channels of communication? |
| A. | Planning |
| B. | Organizing |
| C. | Leading |
| D. | Staffing |
| Answer» B. Organizing | |
| 384. |
Over the past 25 years, all of these areas of legal environment have influenced HRM except: |
| A. | Equal employment opportunity legislation |
| B. | Employees pay and benefits |
| C. | Employee competition legislation |
| D. | Job security |
| Answer» C. Employee competition legislation | |
| 385. |
One of the most popular methods of increasing employee responsibility and control is _______. |
| A. | Outsourcing |
| B. | "Military model" of management |
| C. | HRIS |
| D. | Work teams |
| Answer» D. Work teams | |
| 386. |
Which of these is a major dimension of HRM practices contributing to company competitiveness? |
| A. | Compensating human resources |
| B. | Acquiring and preparing human resources |
| C. | Managing the human resource environment |
| D. | All of the given options |
| Answer» D. All of the given options | |
| 387. |
How has technology changed HRM practices? |
| A. | Recruiting using the web generates smaller, more focused applicant pools. |
| B. | Employee training is offered through scheduled classes rather than on demand. |
| C. | Electronic resumes take less time to evaluate than paper resumes. |
| D. | None of the given options. |
| Answer» C. Electronic resumes take less time to evaluate than paper resumes. | |
| 388. |
How do companies facilitate workforce diversity? |
| A. | Rely on external support systems for minority workers. |
| B. | Encourage employees to challenge the beliefs and values of other employees. |
| C. | Build in accountability through surveys and audits. |
| D. | Reinforce traditional values. |
| Answer» C. Build in accountability through surveys and audits. | |
| 389. |
Employee involvement requires extensive additional HRM activity in which of these areas? |
| A. | Training |
| B. | Benefits |
| C. | Labour negotiation |
| D. | Marketing |
| Answer» A. Training | |
| 390. |
Managers who meet designated goals are _______. |
| A. | Assertive |
| B. | Efficient |
| C. | Effective |
| D. | Entitled |
| Answer» C. Effective | |
| 391. |
David conducts new employee orientation for a large organization. His work is within which basic HRM function? |
| A. | Management |
| B. | Motivation |
| C. | Career planning |
| D. | Training and development |
| Answer» D. Training and development | |
| 392. |
Employee relations specialists are involved in which of these activities? |
| A. | Handling employee complaints |
| B. | Working with position control specialists in compensation |
| C. | Negotiating benefits packages |
| D. | Coordinating interview schedules |
| Answer» A. Handling employee complaints | |
| 393. |
The father of scientific management is ________. |
| A. | Deming |
| B. | Burns |
| C. | Taylor |
| D. | Hawthorne |
| Answer» C. Taylor | |
| 394. |
A large organization is an EEO employer with an affirmative action plan. Which of these activities is performed as part of the plan? |
| A. | All job applicants must have a recommendation from current or past employee |
| B. | Insurance premiums from former employers of all applicants are analyzed |
| C. | ob requirements are determined based on skills, knowledge and abilities |
| D. | Job announcements are posted on the company bulletin board |
| Answer» C. ob requirements are determined based on skills, knowledge and abilities | |
| 395. |
Which of these items would be in the highest security category of a typical HRIS? |
| A. | Employee name |
| B. | Former employers |
| C. | Salary |
| D. | Work location |
| Answer» C. Salary | |
| 396. |
Which of these decreases in the labor supply is the easiest to predict? |
| A. | Transfers-in |
| B. | Retirements |
| C. | Voluntary quits |
| D. | Prolonged illnesses |
| Answer» B. Retirements | |
| 397. |
Wal-Mart differentiates its business by offering the lowest prices. Offering the lowest prices is Wal- Mart’s _________. |
| A. | Functional strategy |
| B. | Competitive advantage |
| C. | Distinctive competence |
| D. | Corporate strategy |
| Answer» B. Competitive advantage | |
| 398. |
__________ is the process of assessing progress toward strategic goals and taking corrective action as needed. |
| A. | Strategic management |
| B. | Strategic planning |
| C. | Strategic control |
| D. | Diversification |
| Answer» C. Strategic control | |
| 399. |
_________ is the right to make decisions, to direct the work of others and to give orders. |
| A. | Leadership |
| B. | Authority |
| C. | Delegation |
| D. | Management |
| Answer» B. Authority | |
| 400. |
Which of the following is considered a qualitative approach to job analysis? |
| A. | Position analysis questionnaire |
| B. | Interviews |
| C. | Department of Labour approach |
| D. | Functional job analysis |
| Answer» B. Interviews | |
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